Chief Operational Risk Officer Jobs in West Virginia

Morgan Stanley is a globalfinancial services firm that provides investment banking, securities, investment management, and wealth management services to corporations, governments, institutions, and individuals worldwide. E*TRADE from Morgan Stanley delivers digital investing platforms and service capabilities designed to support a strong client experience and connect self-directed clients with the broader products and resources available across Morgan Stanley.

The Risk Officer supports E*TRADE Premium & Specialty Client and Emerging Wealth Solutions by executing a broad range of supervisory, compliance, and risk responsibilities. Working in partnership with the Senior Risk Officer, the Risk Officer helps maintain a consistent control environment through adherence to ethical standards, applicable federal/state/local requirements, and Morgan Stanley Wealth Management policies, and escalates significant issues to the Senior Risk Officer in a timely manner.

Morgan Stanley's culture is grounded in integrity, excellence, and teamwork, and the firm offers a strong environment for professional development and growth.

Duties & Responsibilities:

• Own day-to-day risk, supervisory, and compliance oversightfor E*TRADE SelfDirected and covered client segments, including E*TRADE Premium & Special Client (ETPS) and Emerging Wealth Solutions (EWS).
• Maintain a strong control environmentby promoting ethical business practices and ensuring adherence to applicable laws, regulations, and firm policies and procedures.
• Manage and facilitate supervisory inquiries and escalation requests from ETPS & EWS by partnering with the Senior Risk Officer (SRO), Associate/Regional Risk Officer (ARRO/RRO), and business management to drive timely resolution.
• Provide coaching and guidance to Relationship Managers, Team Leads, and Managerson supervisory expectations, policy interpretation, and procedural requirements to strengthen risk awareness and compliance culture.
• Ensure supervisory approvals and oversight case escalations are executed accurately and within required timeframes, validating that supervisory actions, documentation, and follow-up meet policy standards.
• Support compliance examinations and internal audit activities, including readiness planning, evidence collection, and timely response coordination.
• Oversee ongoing risk monitoring and control executionacross key risk areas (including operational risk, conduct risk, and data/security-related risk) and implement enhancements as needed.
• Drive consistent communication of Morgan Stanley Wealth Management policies and regulatory expectationsto service and supervisory teams, ensuring updates are understood and operationalized.
• Partner with Legal and Compliance on escalations, coordinating communications, documentation, and response support as appropriate.
• Ensure continuous and appropriate supervisory coverage, working with Management, Site Leaders, and the Senior Risk Officer to maintain coverage models and back-up plans.
• Oversee adherence to the E*TRADE SelfDirected Compliance and Supervisory Manualand support implementation of new policies/standards to ensure EWS and ETPS processes remain current and effective.
• Monitor "people risk" indicators(e.g., training, conduct trends, policy adherence), escalating concerns and partnering with leadership to ensure appropriate corrective action.
• Co-facilitate compliance and supervisory training, in partnership with the Senior Risk Officer, to ensure colleagues understand and apply Wealth Management compliance policies and procedures.
• Support onboarding risk controls for new hires, including Employee Investing/Activities Compliance (OBI/OBA approvals, private investment reviews, Monthly Employee Dashboard checks, and early-supervision routines).
• Conduct risk-based oversight reviews of service center activities-including referrals, line-of-credit monitoring for regulatory compliance, account restrictions, disbursements and credits, trade/crypto supervision, and other control reviews as needed.

Required Experience and/or Qualifications

• Bachelor's degree required or equivalent education or experience
• Previous industry experience
• Active Series 7, 8 (or 9 and 10), and 63, 65 (or 66)
• Other licenses as required for role or by management

Knowledge & Skills

• Strong understanding of SEC/FINRA Regulatory requirements and knowledge of internal compliance policies and supervisory procedures.
• Clear, concise written and verbal communicator able to deliver guidance, training, and escalation updates to varied audiences.
• Detail-oriented with strong organizational skills; able to manage multiple priorities accurately in a deadline-driven environment.
• Applies structured analysis to identify issues/trends and drive timely, well-documented resolution and remediation, including escalation when needed.
• Demonstrated leadership and/or supervisory experience; able to partner effectively with business leadership and control partners.
• Exercises strong judgment and discretion in all business risk matters, including sensitive supervisory and conduct-related topics

Reports to:

• Senior Risk Officer

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.