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Cherryvale Mall Jobs (NOW HIRING)

JCPenney

Cashier - Cherryvale Mall

Rockford, IL · On-site

$11.75 - $16/hr

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory ...

JCPenney

Beauty Consultant - Cherryvale Mall

Rockford, IL · On-site

$15.75 - $19/hr

General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in ...

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Cherryvale Mall information

What is Cherryvale Mall?

Cherryvale Mall is a large regional shopping center located in Rockford, Illinois. It features a variety of retail stores, dining options, and services, making it a popular destination for shopping and entertainment in the area. The mall is anchored by major department stores and offers amenities such as free parking and seasonal events. Cherryvale Mall serves as a community hub for both local residents and visitors.

What are some common challenges faced by employees working at Cherryvale Mall, and how can they be overcome?

Employees at Cherryvale Mall often encounter challenges such as managing high customer traffic during peak shopping seasons, adapting to varying shifts, and communicating effectively with both shoppers and team members from diverse backgrounds. To overcome these challenges, it's important to develop strong time management and customer service skills, remain flexible with scheduling, and foster open communication within your team. Many employers at the mall also provide on-the-job training and encourage teamwork to help new hires adjust quickly.

What are the key skills and qualifications needed to thrive as a mall manager, and why are they important?

To thrive as a Mall Manager, you need expertise in retail operations, facility management, and business administration, often supported by a relevant degree or significant management experience. Familiarity with property management software, budgeting tools, and lease administration systems is essential. Strong leadership, customer service, and negotiation skills help you effectively manage tenants, staff, and customer relations. These abilities are critical for ensuring the mall's operational efficiency, profitability, and positive reputation.

What is the difference between Cherryvale Mall vs Retail Sales Associate?

AspectCherryvale MallRetail Sales Associate
Required CredentialsHigh school diploma often preferredHigh school diploma typically required
Work EnvironmentShopping mall, retail stores, customer serviceRetail stores within malls or standalone, customer interaction
Employer & Industry UsageShopping malls, retail chains, property managementRetail stores, department stores, specialty shops
Common Search & ComparisonShopping mall management vs retail sales rolesCustomer service, sales, retail employment

Cherryvale Mall is a shopping center that hosts various retail stores, while a Retail Sales Associate is an employee working within these stores. The roles overlap in customer service and sales skills, but Cherryvale Mall refers to the location, whereas Retail Sales Associate describes a specific job position within retail environments.

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What job categories do people searching Cherryvale Mall jobs look for?

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Cherryvale Mall jobs near you
Infographic showing various Cherryvale Mall job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 35% Part Time, and 1% Contract. Highlights an 100% Physical job distribution.

Cashier - Cherryvale Mall

Rockford, IL • On-site

JCPenney
Apparel Manufacturing • 10K+ employees

5.5

Company rating: 5.5 out of 10

Based on 678 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

People enjoy working here

Recommended by students

Recommended by parents

Learn more about JCPenneyexternal

$11.75 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.
Primary Responsibilities:
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  • Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
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  • Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.
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  • General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes
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  • Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Cashier will possess the following:
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  • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
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  • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
    • \t
  • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
    • \t
  • Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
    • \t
  • Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
    • \t
  • Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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