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Check In Representative Jobs in Annapolis, MD (NOW HIRING)

American Residential Services (ARS) is hiring In-Store Sales Representatives / Lead Generators to ... Employment is contingent on a background check in accordance with applicable law American ...

American Residential Services (ARS) is hiring In-Store Sales Representatives / Lead Generators to ... Employment is contingent on a background check in accordance with applicable law American ...

As a Client Service Representative (CSR), you are the first and last impression for every client ... Greet clients and manage the check-in/check-out process with efficiency and care * Answer and ...

As a Client Service Representative (CSR), you are the first and last impression for every client ... Greet clients and manage the check-in/check-out process with efficiency and care * Answer and ...

Client Service Representative GoodVets The Wharf - Washington, District of Columbia Who We Are ... Greet clients and manage the check-in/check-out process with efficiency and care * Answer and ...

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Check In Representative information

See Annapolis, MD salary details

$24.3K

$43.8K

$76.2K

How much do check in representative jobs pay per year?

As of Sep 10, 2026, the average yearly pay for check in representative in Annapolis, MD is $43,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $42,600.00 per year, depending on experience, location, and employer.

What is the difference between Check In Representative vs Front Desk Clerk?

AspectCheck In RepresentativeFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, hospitals, clinics, or customer service centersHotels, offices, retail stores, or service establishments
Employer & Industry UsageHospitality, healthcare, and service industriesHospitality, retail, and corporate sectors
Search & Comparison IntentCustomer check-in, reservation, and guest serviceGuest reception, visitor management, and administrative support

Both roles involve greeting visitors and providing customer service, but Check In Representatives primarily handle guest reservations and check-in processes in hospitality or healthcare settings. Front Desk Clerks often perform broader administrative duties at the front desk in various industries. While their core skills overlap, the specific responsibilities and work environments differ slightly.

How many hours do check-in representatives work?

Check-in representatives typically work full-time hours, which are around 40 hours per week, often including evenings, weekends, and holidays depending on the employer. Part-time positions may involve fewer hours, usually less than 30 hours weekly. The schedule can vary based on the industry and specific company needs.

Scheduler/Front Office, Check-In

Beltsville, MD • On-site

The US Oncology Network
Health Care and Social Assistance • 10K+ employees

$17.95 - $23.01/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


US Oncology rating

7.1

Company rating: 7.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz


Job description

Overview


Join Our Team at Maryland Oncology Hematology!

We’re looking for passionate and talented professionals to join our team in providing exceptional cancer care. If you’re dedicated to making a difference for patients, physicians, and colleagues, we want to hear from you! With 15+ locations across Maryland and DC, we offer a dynamic and supportive environment where you can grow and thrive.

Explore opportunities with us and apply today!

 

The general pay scale for this position at MOH is $17.95 - $23.01 per hour. The actual hiring rate is dependent on many factors, including but not limited to prior work experience, education, job/position responsibilities, location, work performance, etc.

SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

This role will be located at GW Medical Faculty Associates, 2150 Pennsylvania Avenue, NW, Washington, DC 20037


Responsibilities
Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages accurately and promptly.

  • Schedules new patients, referrals, and returning patients in the computer system in accordance with physician and office guidelines. For new or referred patients, sets up records with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes and notifies appropriate personnel.

  • Obtains and enters all insurance authorizations and correspondence relating to referrals in patient charts and/or electronic medical records (EMR).

  • Collects co-pays, deductibles, and other out-of-pocket amounts at time of visit.

  • Maintains primary office scheduling template containing physician meetings, satellite schedules, rounding, and call coverage.

  • Arranges for patients to have financial counseling as needed.

  • Demonstrates an understanding of patient confidentiality to protect the patient and practice.

  • Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.

  • Prepares correspondence, memos, forms, and other documents as requested by supervisor.

  • May schedule outpatient appointments, tests, surgeries, and hospital admissions upon request. Obtains necessary pre-certifications as required.

  • May communicate with patients about scheduled procedures or tests, including preparation requirements, and gather necessary information.

  • May be responsible for follow-up on pre-operative tests to ensure clearance for surgical procedures and communicate with physicians and patients if additional testing is required.

  • May schedule post-operative follow-up appointments with physicians.

  • Where applicable, demonstrates a basic understanding of medical terminology for tests and procedures, including coding and ability to look up codes specific to diagnosis, surgery, and scheduling.


Qualifications
MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent required.

  • Entry-level position requiring 0–3 years of experience, preferably in a medical office setting.

  • Knowledge of medical terminology and coding a plus.

  • Must have excellent written and verbal communication skills.

  • Proficiency in Microsoft Office (Outlook, Word, Excel) required.

 PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods, as well as stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods.

 COMPETENCIES:
  • Uses Technical and Functional Experience: Possesses up-to-date knowledge of the profession and industry; learns quickly in technical/functional areas; accesses and uses expert resources when appropriate.

  • Demonstrates Adaptability: Handles day-to-day work challenges confidently; adjusts to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints or adversity; demonstrates flexibility.

  • Uses Sound Judgment: Makes timely, cost-effective, and sound decisions; makes decisions under conditions of uncertainty.

  • Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.

  • Commits to Quality: Emphasizes the need to deliver quality products and services; defines standards for quality and evaluates products, processes, and services against those standards; manages quality and improves efficiencies.

 WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and involves contact with patients and the public.

Qualifications:MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent required.

  • Entry-level position requiring 0–3 years of experience, preferably in a medical office setting.

  • Knowledge of medical terminology and coding a plus.

  • Must have excellent written and verbal communication skills.

  • Proficiency in Microsoft Office (Outlook, Word, Excel) required.

 PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods, as well as stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods.

 COMPETENCIES:
  • Uses Technical and Functional Experience: Possesses up-to-date knowledge of the profession and industry; learns quickly in technical/functional areas; accesses and uses expert resources when appropriate.

  • Demonstrates Adaptability: Handles day-to-day work challenges confidently; adjusts to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints or adversity; demonstrates flexibility.

  • Uses Sound Judgment: Makes timely, cost-effective, and sound decisions; makes decisions under conditions of uncertainty.

  • Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.

  • Commits to Quality: Emphasizes the need to deliver quality products and services; defines standards for quality and evaluates products, processes, and services against those standards; manages quality and improves efficiencies.

 WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and involves contact with patients and the public.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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