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Check In Representative Jobs in New Jersey (NOW HIRING)

Hunterdon Health

Patient Service Representative

Flemington, NJ · On-site

$17.75 - $22.50/hr

The Patient Service Representative supports patient check-in and check-out processes, maintains accurate records in the EHR, verifies insurance and collects payments, manages office supplies, and ...

Hunterdon Health

Patient Service Representative

Milford, NJ · On-site

$18 - $22.75/hr

The Patient Service Representative supports patient check-in and check-out processes, maintains accurate records in the EHR, verifies insurance and collects payments, manages office supplies, and ...

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Check In Representative information

What is the difference between Check In Representative vs Front Desk Clerk?

AspectCheck In RepresentativeFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, hospitals, clinics, or customer service centersHotels, offices, retail stores, or service establishments
Employer & Industry UsageHospitality, healthcare, and service industriesHospitality, retail, and corporate sectors
Search & Comparison IntentCustomer check-in, reservation, and guest serviceGuest reception, visitor management, and administrative support

Both roles involve greeting visitors and providing customer service, but Check In Representatives primarily handle guest reservations and check-in processes in hospitality or healthcare settings. Front Desk Clerks often perform broader administrative duties at the front desk in various industries. While their core skills overlap, the specific responsibilities and work environments differ slightly.

How many hours do check-in representatives work?

Check-in representatives typically work full-time hours, which are around 40 hours per week, often including evenings, weekends, and holidays depending on the employer. Part-time positions may involve fewer hours, usually less than 30 hours weekly. The schedule can vary based on the industry and specific company needs.

What cities in New Jersey are hiring for Check In Representative jobs?

Cities in New Jersey with the most Check In Representative job openings:

Patient Service Representative

Flemington, NJ • On-site

Hunterdon Health
Health Care and Social Assistance • 1 - 5K employees
Learn more about Hunterdon Healthexternal

$17.75 - $22.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Hunterdon Health rating

6.7

Company rating: 6.7 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Patient Service Representative

The Patient Service Representative provides reception and clerical services under the supervision of the practice manager for patients and visitors. Responsibilities include billing, collections, referrals, scheduling, patient communication, and general administrative duties. This role ensures all interactions, whether in person or via phone, are handled courteously, efficiently, and in compliance with HIPAA and office policies. The Patient Service Representative supports patient check-in and check-out processes, maintains accurate records in the EHR, verifies insurance and collects payments, manages office supplies, and contributes to a positive patient experience through professional, friendly, and responsive service.

Primary Position Responsibilities

  • Rev Cycle, Insurance Eligibility and Payments: Verify insurance coverage, collect patient payments, maintain accurate insurance information, and support clean billing and revenue cycle processes.
  • Registration and Checkout: Greet patients, register and update patient information, obtain required documentation, and ensure accurate and complete check-in and check-out processes while maintaining confidentiality.
  • Scheduling: Schedule and manage patient appointments, communicate appointment details and policies, and coordinate provider availability to support efficient clinic operations.
  • Electronic Health Record: Accurately enter, update, and maintain patient demographic, insurance, and appointment information in the EHR in compliance with practice and regulatory standards.
  • General Office Duties: Provide front desk administrative support, answer phones, maintain an organized work area, assist team members, and uphold customer service and office policies.

Qualifications

Minimum Education: Required: High School Diploma or Equivalent Preferred: Associates Degree

Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: 1-3 years experience in a Medical Office

License, Registry or Certification: Required: None Preferred: None

Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette, conflict resolution. Preferred: Knowledge of general office equipment, knowledge of health insurance, EMR experience

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.

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