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Check In Representative Jobs in Massachusetts (NOW HIRING)

Branch

Welcome Center Representative

Boston, MA · On-site

Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program ...

Crunch Fitness

Member Services Representative

Lynn, MA · On-site

$15/hr

Member Services Representative Our MSRs help ensure the smooth and efficient operational procedures ... Check in all members and guests in accordance with company procedures. * Facilitate any messages on ...

Crunch Fitness

Member Services Representative

Lynn, MA · On-site

$15/hr

Member Services Representative Reports To: General Manager Classification: Part-Time, Non-Exempt ... Check in all members and guests in accordance with company procedures. * Facilitate any messages on ...

Uxbridge Animal Hospital

Part-Time Veterinary CSR

Uxbridge, MA · On-site

$16.50 - $22.25/hr

Veterinary Customer Service Representative Uxbridge Animal Hospital | Uxbridge, MA Part-Time | ... Greeting clients and assisting with check-in and check-out * Answering incoming phone calls and ...

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Check In Representative information

What is the difference between Check In Representative vs Front Desk Clerk?

AspectCheck In RepresentativeFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, hospitals, clinics, or customer service centersHotels, offices, retail stores, or service establishments
Employer & Industry UsageHospitality, healthcare, and service industriesHospitality, retail, and corporate sectors
Search & Comparison IntentCustomer check-in, reservation, and guest serviceGuest reception, visitor management, and administrative support

Both roles involve greeting visitors and providing customer service, but Check In Representatives primarily handle guest reservations and check-in processes in hospitality or healthcare settings. Front Desk Clerks often perform broader administrative duties at the front desk in various industries. While their core skills overlap, the specific responsibilities and work environments differ slightly.

How many hours do check-in representatives work?

Check-in representatives typically work full-time hours, which are around 40 hours per week, often including evenings, weekends, and holidays depending on the employer. Part-time positions may involve fewer hours, usually less than 30 hours weekly. The schedule can vary based on the industry and specific company needs.

What cities in Massachusetts are hiring for Check In Representative jobs?

Cities in Massachusetts with the most Check In Representative job openings:

Welcome Center Representative

Boston, MA • On-site

Branch
Construction • 501 - 1,000 employees
Learn more about Branchexternal

Other

Posted 23 days ago

Job description

Welcome Center Representative

Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.

Part-Time Hours Available: Weekday Afternoons/Evenings, Weekends

Expectations For All YMCA Staff:

  1. Provide excellent member service by exceeding member expectations including being a good listener, caring about members' well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.
  2. Ability to Multitask and work in a fast-paced environment.
  3. Use Listen First skills to build relationships with members, program participants and prospects.
  4. Make eye contact with members as much as possible when talking to them.
  5. Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
  6. Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.

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