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Check In Representative Jobs in Massachusetts (NOW HIRING)

Harvard University

Patient Services Representative

Boston, MA · On-site

$19 - $24.25/hr

The Patient Services Representative interacts extensively in-person, via telephone, and through ... Directs patient access to the Harvard Dental Center by greeting, check-in and check-out, processing ...

Harvard University

Patient Services Representative

Boston, MA · On-site

$19 - $24.25/hr

The Patient Services Representative interacts extensively in-person, via telephone, and through ... Directs patient access to the Harvard Dental Center by greeting, check-in and check-out, processing ...

Branch

Welcome Center Representative

Reading, MA · On-site

Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program ...

Branch

Welcome Center Representative

Charlestown, MA · On-site

Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program ...

Branch

Welcome Center Representative

Huntington, MA · On-site

Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program ...

Branch

Welcome Center Representative

Waltham, MA · On-site

Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program ...

Branch

Welcome Center Representative

Needham, MA · On-site

Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program ...

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Showing results 21-40

All JobsCheck In Representative JobsCheck In Representative Jobs in Massachusetts

Check In Representative information

What is the difference between Check In Representative vs Front Desk Clerk?

AspectCheck In RepresentativeFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, hospitals, clinics, or customer service centersHotels, offices, retail stores, or service establishments
Employer & Industry UsageHospitality, healthcare, and service industriesHospitality, retail, and corporate sectors
Search & Comparison IntentCustomer check-in, reservation, and guest serviceGuest reception, visitor management, and administrative support

Both roles involve greeting visitors and providing customer service, but Check In Representatives primarily handle guest reservations and check-in processes in hospitality or healthcare settings. Front Desk Clerks often perform broader administrative duties at the front desk in various industries. While their core skills overlap, the specific responsibilities and work environments differ slightly.

How many hours do check-in representatives work?

Check-in representatives typically work full-time hours, which are around 40 hours per week, often including evenings, weekends, and holidays depending on the employer. Part-time positions may involve fewer hours, usually less than 30 hours weekly. The schedule can vary based on the industry and specific company needs.

What cities in Massachusetts are hiring for Check In Representative jobs?

Cities in Massachusetts with the most Check In Representative job openings:

Dental Patient Services Representative

Worcester, MA • On-site

Family Health Center
See more jobs at Family Health Centerexternal

$17.50 - $22.25/hr

Other

Re-posted 25 days ago

Job description

This is a Fulltime onsite position in our Dental Department.
Position Summary:
The Dental Patient Services Representative position combines administrative duties with patient care coordination in a dental healthcare setting.
Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, and patients check-in/check-out. The Dental Patient Services Representative also provide patient education material, resolve tasks from medical providers, scrubs schedules and assure patient waitlist is updated in timely manner. Dental Patient Services Representative ensures efficient patient flow are being followed providing consistent high quality service, problem-solving, deescalates issues or concerns and establish communication with medical teams for the purpose of patient satisfaction. Customer service and patient satisfaction are key initiatives in this role.
Education and Experience:
  • High School / GED required. Two to four years college or a combination of education and relevant work experience preferred.
  • Medical Office Administration certificate strongly preferred. Bilingual English/Spanish required, or as needed to support other health center languages.
  • EPIC experience is preferred but now required

Reporting Relationship:
Reports directly to the Director of Dental Services.
EOE
Monday - Friday 9am-5:30pm

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