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Check In Representative Jobs in Illinois (NOW HIRING)

Crunch Fitness

Member Services Representative

IL · On-site

$15 - $17/hr

Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert. * Answers phones in a courteous, helpful, professional manner

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Check In Representative information

What is the difference between Check In Representative vs Front Desk Clerk?

AspectCheck In RepresentativeFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, hospitals, clinics, or customer service centersHotels, offices, retail stores, or service establishments
Employer & Industry UsageHospitality, healthcare, and service industriesHospitality, retail, and corporate sectors
Search & Comparison IntentCustomer check-in, reservation, and guest serviceGuest reception, visitor management, and administrative support

Both roles involve greeting visitors and providing customer service, but Check In Representatives primarily handle guest reservations and check-in processes in hospitality or healthcare settings. Front Desk Clerks often perform broader administrative duties at the front desk in various industries. While their core skills overlap, the specific responsibilities and work environments differ slightly.

How many hours do check-in representatives work?

Check-in representatives typically work full-time hours, which are around 40 hours per week, often including evenings, weekends, and holidays depending on the employer. Part-time positions may involve fewer hours, usually less than 30 hours weekly. The schedule can vary based on the industry and specific company needs.

What cities in Illinois are hiring for Check In Representative jobs?

Cities in Illinois with the most Check In Representative job openings:

Central Registration Check In - Business Services - Windsor

Champaign, IL • On-site

Christie Clinic
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Christie Clinicexternal

$16.09 - $22.12/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Christie Clinic rating

5.3

Company rating: 5.3 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Central Registration Check In - Business Services - Windsor

Windsor (CMC) - Champaign, IL 61822

Overview

Salary Range $16.09 - $22.12 Hourly Position Type Full Time Job Shift 1st Shift Education Level High School Category Business Services

General Summary of Duties

Christie Clinic's department of Business Services is seeking a full-time Central Registration Check In candidate from Monday-Friday 8:00am-5:00pm at the Windsor clinic in Champaign, with no night or weekend requirements.

Duties include greeting patients upon arrival, reviewing and updating demographic, insurance information, collecting co-payments and prepayments at time of service. This position also serves as a liaison between patients, patient financial representatives and medical support staff.

Job Qualifications and Expectations

JOB DUTIES: (This list may not include all of the duties assigned.)

  • Greet patients and visitors in a prompt, courteous and helpful manner.
  • Checks in patients following, Check in Front Office standard work.
  • Reviews and updates demographic and insurance information.
  • Provides appropriate forms and obtains required signatures.
  • Collect Copayment and or Prepayments at time of service.
  • Post payments for cash, check and bank card transactions.
  • Daily balance of cash drawer and keep appropriate change.
  • Works at or provides coverage for the limited mobility/information desk.
  • Keys claims and post associated payments for such items as: Retail sales, hearing aid sales and form fees.
  • Participates and leads daily department huddles.
  • Keep clinical areas informed of patient arrivals. Maintain open communication with clinical areas.
  • Screen visitors and respond to routine requests for information.
  • Maintain work area and waiting room in neat and orderly manner.
  • Receives cross training and provides back up coverage to any and all tasks within department.
  • Demonstrate excellent customer service skills and professionalism.
  • Perform related work as required.

REQUIRED QUALIFICATIONS:

  • High school diploma or better
  • Demonstration of excellent customer service skills and professionalism

PREFERRED QUALIFICATIONS:

  • Experience in a medical, insurance, or financial office

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in the Central Registration, Clinical or Facility front desk areas. Involves frequent contact with patients and possible contact with communicable diseases. Requires working flexible, irregular and possible weekend hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

We also offer a substantial benefits package, including:

  • Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
  • Dependent Care Flexible Spending Account
  • 401k Plan
  • Medical Flexible Spending Account
  • Health Insurance
  • Group Term Life Insurance
  • Dental Insurance
  • Identity Theft Protection
  • Vision Insurance
  • Long Term Disability
  • Accidental Death & Dismemberment Insurance

What Christie Clinic employees say

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