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Check In Representative Jobs in Georgia (NOW HIRING)

Embassy Suites

Guest Services Representative

Brunswick, GA · On-site

$12.25 - $15/hr

Guest Services Representative EMBASSY SUITES BRUNSWICK is looking for an attentive, engaging, and ... Follows all guidelines in regard to guest service, including, but not limited to check-in ...

Embassy Suites

Guest Services Representative

Brunswick, GA · On-site

$12.25 - $15/hr

As Guest Service Representative you will represent the hotel to the guest throughout all stages of ... Follows all guidelines in regard to guest service, including, but not limited to check-in ...

Premier Vascular LLC

Patient Services Representative

Macon, GA · On-site

$16.75 - $21.25/hr

The Patient Services Representative is responsible for ensuring patients are received in a friendly ... Check in patients for appointments. Validate demographic and insurance data within the system to ...

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Check In Representative information

What is the difference between Check In Representative vs Front Desk Clerk?

AspectCheck In RepresentativeFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, hospitals, clinics, or customer service centersHotels, offices, retail stores, or service establishments
Employer & Industry UsageHospitality, healthcare, and service industriesHospitality, retail, and corporate sectors
Search & Comparison IntentCustomer check-in, reservation, and guest serviceGuest reception, visitor management, and administrative support

Both roles involve greeting visitors and providing customer service, but Check In Representatives primarily handle guest reservations and check-in processes in hospitality or healthcare settings. Front Desk Clerks often perform broader administrative duties at the front desk in various industries. While their core skills overlap, the specific responsibilities and work environments differ slightly.

How many hours do check-in representatives work?

Check-in representatives typically work full-time hours, which are around 40 hours per week, often including evenings, weekends, and holidays depending on the employer. Part-time positions may involve fewer hours, usually less than 30 hours weekly. The schedule can vary based on the industry and specific company needs.

Guest Services Representative

Brunswick, GA • On-site

Embassy Suites
See more jobs at Embassy Suitesexternal

$12.25 - $15/hr

Other

Re-posted 19 days ago

Job description

Guest Services Representative

EMBASSY SUITES BRUNSWICK is looking for an attentive, engaging, and service-oriented Guest Services Representative to join our team! As Guest Service Representative you will represent the hotel to the guest throughout all stages of the guest's stay. This position is responsible for performing the activities of the front desk including reservations, guest services, and telephone calls.

Benefits

  • Paid Holidays
  • Employee Referral Program
  • Opportunities for Advancement
  • Hotel Discounts for you, your friends and family
  • Access to our Talent team to help you reach your career growth goals

Responsibilities

  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and upsells hotel rooms according to hotel standard procedures.
  • Follows all guidelines in regard to guest service, including, but not limited to check-in, reservations, check out, special requests and pre-registration
  • Respond promptly to any guests’ inquiries or complaints in a friendly manner and offer alternate solutions if guest demand cannot be met
  • Demonstrate commitment to servicing the guest by being hospitable and accommodating
  • Document any guest accidents by completing the accident report form

Qualifications

  • High School diploma or GED preferred OR 6 months of related experience/training
  • One year of hospitality experience preferred
  • Experience handling cash and credit card procedures
  • Basic Math skills
  • Attention to detail
  • Ability and flexibility to work various shifts including evenings, weekends, and holidays

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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