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Check In Representative information

What is the difference between Check In Representative vs Front Desk Clerk?

AspectCheck In RepresentativeFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, hospitals, clinics, or customer service centersHotels, offices, retail stores, or service establishments
Employer & Industry UsageHospitality, healthcare, and service industriesHospitality, retail, and corporate sectors
Search & Comparison IntentCustomer check-in, reservation, and guest serviceGuest reception, visitor management, and administrative support

Both roles involve greeting visitors and providing customer service, but Check In Representatives primarily handle guest reservations and check-in processes in hospitality or healthcare settings. Front Desk Clerks often perform broader administrative duties at the front desk in various industries. While their core skills overlap, the specific responsibilities and work environments differ slightly.

How many hours do check-in representatives work?

Check-in representatives typically work full-time hours, which are around 40 hours per week, often including evenings, weekends, and holidays depending on the employer. Part-time positions may involve fewer hours, usually less than 30 hours weekly. The schedule can vary based on the industry and specific company needs.

Reconciliation Representative/Driver Check In (Mid-Shift) $21 hour

Smyrna, GA • On-site

United Distributors
See more jobs at United Distributorsexternal

$21/hr

Other

Re-posted 21 days ago

United Distributors rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

54th of 430 rated retail wholesalers

Job description

Reconciliation Representative/Driver Check In (Mid-Shift)

GA Smyrna 01 - Smyrna, GA 30082

About United

United is the largest beverage alcohol wholesaler in both Georgia and Alabama. With two members of the fourth generation of the Hertz family involved in leadership roles, United is one of the 2-3% of family businesses that are able to successfully transition beyond the third generation. The Hertz family remains focused on growth, leveraging its most distinct market advantages in order to maintain its upward momentum. Its talented and innovative team of sales representatives and brand builders has the unique ability to recognize synergies between all three categories of alcohol, making it possible for United to grow its product portfolio and business successfully in Georgia and beyond.

Want to get in on the fun…We'd love to have you!

The Driver Check-In Representative position primarily involves supporting our delivery associates with the reconciliation of invoices and customer payments upon the delivery associate's return to the facility. This position works closely with our drivers to identify and resolve any discrepancies and ultimately applying payments to invoices.

Qualifications
  • Must be 18 years or older
  • High school or vocational school diploma or GED equivalent required
Responsibilities
  • Answer phone calls from drivers, delivery associates, and managers and provides support
  • Managing payments from customers
  • Applying payments to invoices
  • Identify discrepancies between invoices and customer payments
  • Provide back-up for department co-workers as needed
  • Balance load sheets by verifying the accuracy of inventory, matching payments to invoices, and verifying driver entries
  • Perform other duties as assigned
Competencies
  • Change
  • Professionalism
  • Communication
  • Relationships
  • Self-Awareness
  • Dependability
  • Time Management
  • Positive attitude
  • Flexibility
  • Results-driven
Critical Skills
  • Strong attention to detail
  • Able to read, write, and perform basic math computations
  • Able to learn and use the Company's technology
  • Able to learn and maintain knowledge of company and products
  • Working knowledge of computerized hand-held devices
  • Inventory Control
  • Quality Control
Working Conditions
  • Able to maintain very high proficiency and job standards while working in a non-temperature controlled environment that includes exposure to heat, high humidity, and inclement weather
  • Able to work occasionally in refrigerated areas
  • Able to work in an environment with moderate to loud noise levels and some dust and fumes from power equipment
Physical Requirements and Essential Functions
  • Regular, reliable attendance required
  • Able to frequently operate a pallet jack and/or forklift if assigned
  • Able to stand and walk, reach with arms and hands, lift and carry, and use hands and fingers to handle or feel
  • Able to perform greater than average lifting (50-65 lbs) with some overhead lifting required
  • Must have specific vision abilities that include close vision, distance vision, and the ability to judge distance

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact accommodations@udiga.com or call 800-381-9947 for assistance with accommodation.

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