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Check In Representative Jobs in California (NOW HIRING)

The Patient Service Rep is responsible for positive patient relations, accurate telephone ... Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that ...

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Check In Representative information

What is the difference between Check In Representative vs Front Desk Clerk?

AspectCheck In RepresentativeFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, hospitals, clinics, or customer service centersHotels, offices, retail stores, or service establishments
Employer & Industry UsageHospitality, healthcare, and service industriesHospitality, retail, and corporate sectors
Search & Comparison IntentCustomer check-in, reservation, and guest serviceGuest reception, visitor management, and administrative support

Both roles involve greeting visitors and providing customer service, but Check In Representatives primarily handle guest reservations and check-in processes in hospitality or healthcare settings. Front Desk Clerks often perform broader administrative duties at the front desk in various industries. While their core skills overlap, the specific responsibilities and work environments differ slightly.

How many hours do check-in representatives work?

Check-in representatives typically work full-time hours, which are around 40 hours per week, often including evenings, weekends, and holidays depending on the employer. Part-time positions may involve fewer hours, usually less than 30 hours weekly. The schedule can vary based on the industry and specific company needs.

What cities in California are hiring for Check In Representative jobs?

Cities in California with the most Check In Representative job openings:

Part-Time Guest Service Representative (Training Provided)

Big Bear Lake, CA • On-site

iQon Hospitality
Traveler Accommodation • 51 - 200 employees

$14.25 - $17.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 9 days ago


Job description

Motel 6: 42899 Big Bear Boulevard, Big Bear Lake, CA 92315
Introduction:
We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
  • Manage reservations and check guests in and out using a computerized system
  • Handle guest requests, such as booking tours or making restaurant reservations
  • Assist with check-in and check-out processes, including handling payments and issuing keys
  • Answer phone calls and respond to online inquiries in a timely and professional manner
  • Assist with organizing and setting up events and meetings
  • Handle guest complaints and concerns with grace and professionalism
  • Perform light cleaning duties, such as wiping down counters and restocking supplies
  • Other duties as assigned
Qualifications:
  • Previous experience as a guest service representative or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Flexibility to work evenings, weekends, and holidays as needed
  • All applicants will be subject to a standard background check after conditional offer, which may include a criminal history review
Perks:
  • California paid sick leave as required by law.
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Professional development opportunities
  • Positive and supportive work environment

IQON HOSPITALITY is an EEO Employer - M/F/Disability/Protected Veteran Status