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Check In Representative Jobs in Elk Grove, CA (NOW HIRING)

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Check In Representative information

See Elk Grove, CA salary details

$25.8K

$46.5K

$80.9K

How much do check in representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for check in representative in Elk Grove, CA is $46,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $45,200.00 per year, depending on experience, location, and employer.

What is the difference between Check In Representative vs Front Desk Clerk?

AspectCheck In RepresentativeFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, hospitals, clinics, or customer service centersHotels, offices, retail stores, or service establishments
Employer & Industry UsageHospitality, healthcare, and service industriesHospitality, retail, and corporate sectors
Search & Comparison IntentCustomer check-in, reservation, and guest serviceGuest reception, visitor management, and administrative support

Both roles involve greeting visitors and providing customer service, but Check In Representatives primarily handle guest reservations and check-in processes in hospitality or healthcare settings. Front Desk Clerks often perform broader administrative duties at the front desk in various industries. While their core skills overlap, the specific responsibilities and work environments differ slightly.

How many hours do check-in representatives work?

Check-in representatives typically work full-time hours, which are around 40 hours per week, often including evenings, weekends, and holidays depending on the employer. Part-time positions may involve fewer hours, usually less than 30 hours weekly. The schedule can vary based on the industry and specific company needs.

Guest Service Representative

Stockton, CA • On-site

Soch Management
See more jobs at Soch Managementexternal

$16.90/hr

Full-time

Re-posted 15 days ago

Job description

Be the First Smile Our Guests See!

We're looking for a friendly, customer-focused Guest Services Representative to join our Front Office team. In this role, you'll create memorable first impressions by providing exceptional guest service, managing front desk operations, and ensuring every guest enjoys a seamless stay. If you thrive in a fast-paced environment, enjoy helping others, and have a passion for hospitality, we'd love to meet you. 

What You'll Do
  • Welcome guests with a warm, professional attitude during check-in and check-out.
  • Answer phone calls and respond to guest questions, requests, and concerns.
  • Process room reservations, cancellations, and modifications.
  • Handle cash, credit card transactions, and guest account balances accurately.
  • Provide information about hotel amenities, local attractions, and services.
  • Maintain the appearance of the front desk, lobby, and complimentary breakfast area.
  • Coordinate with housekeeping and other departments to ensure an outstanding guest experience.
  • Resolve guest concerns promptly and professionally.
  • Support daily front office operations and complete assigned administrative tasks.
What We're Looking For
  • High school diploma or equivalent.
  • Computer proficiency required.
  • Previous customer service experience preferred.
  • Hotel front desk or hospitality experience is a plus.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to remain calm and professional in a fast-paced environment.
  • Flexible schedule, including weekends, holidays, and occasional overnight shifts.
Physical Requirements
  • Ability to stand for extended periods throughout the shift.
  • Ability to occasionally lift up to 20 pounds.
  • Comfortable working flexible hours as business needs require.
Why Join Us?
  • Competitive pay
  • Supportive and collaborative team environment
  • Opportunities for training and career advancement
  • Gain valuable hospitality and customer service experience
  • Make a meaningful impact by creating exceptional guest experiences every day