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Check In Coordinator Jobs in Maine (NOW HIRING)

Commonwealth Hotels

Guest Services Agent

Portland, ME · On-site

$20 - $22/hr

Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently ... Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest ...

Community Concepts

Care Coordinator

South Paris, ME · On-site

$1.0K/wk

Care Coordinator Are you interested in supporting clients through collaboration, advocacy, and ... Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender ...

Community Concepts

Care Coordinator

Lewiston, ME · On-site

$1.0K/wk

Care Coordinator Are you interested in supporting clients through collaboration, advocacy, and ... Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender ...

Hanger, Inc.

Patient Access Coordinator

Waterville, ME · On-site

$17 - $21.50/hr

Verify and update patient demographics and insurance details during check-in; handle walk-in registrations * Financial Transactions: Collect patient payments, including deductibles, copays, and co ...

Auberge Resorts

Front Desk Agent

Kennebunk, ME · On-site

$14.75 - $18.75/hr

Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information ... handling and coordinating with the accounting department. * Serve as a central point of ...

Hanger, Inc.

Patient Access Coordinator

Waterville, ME · On-site

$17 - $21.50/hr

Verify and update patient demographics and insurance details during check-in; handle walk-in registrations * Financial Transactions: Collect patient payments, including deductibles, copays, and co ...

Hanger

Patient Access Coordinator

Waterville, ME · On-site

$17 - $21.50/hr

Verify and update patient demographics and insurance details during check-in; handle walk-in registrations * Financial Transactions: Collect patient payments, including deductibles, copays, and co ...

Community Concepts

Care Coordinator

South Paris, ME · On-site

$22/hr

Are you interested in supporting clients through collaboration, advocacy, and compassion? We are ... Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender ...

Oxford County Mental Health

Care Coordinator

Lewiston, ME · On-site

$1.0K/wk

Are you interested in supporting clients through collaboration, advocacy, and compassion? We are ... Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender ...

Community Concepts

Care Coordinator

Lewiston, ME · On-site

$22/hr

Are you interested in supporting clients through collaboration, advocacy, and compassion? We are ... Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender ...

The Dream Program

Mentor Coordinator

Portland, ME · On-site

Mentor coordinators' main responsibility will be assisting with our Village Mentoring and After ... be performed in order to serve as an AmeriCorps Member: NSOPW (Public Sex Offender) Check ...

The Dream Program

Mentor Coordinator

Portland, ME · On-site

Mentor coordinators' main responsibility will be assisting with our Village Mentoring and After ... be performed in order to serve as an AmeriCorps Member: NSOPW (Public Sex Offender) Check ...

Dream Program

Mentor Coordinator

Portland, ME · On-site

Mentor coordinators' main responsibility will be assisting with our Village Mentoring and After ... be performed in order to serve as an AmeriCorps Member: NSOPW (Public Sex Offender) Check ...

WD Matthews Machinery Co

Be Seen First

Sales Coordinator

Auburn, ME · On-site

$22 - $26/hr

POSITION SUMMARY The Sales Coordinator is responsible for supporting all efforts within the sales ... in business or related field preferred All employees must pass a pre-employment background check ...

Lemon Juice

Resort Front Desk Agent (PT)- YBRC

York, ME · On-site

$20/hr

Coordinates with Housekeeping to track readiness of rooms for check-in and to report guest concerns. * Reviews requests for late check-outs and approve according to occupancy. * Files guest paperwork ...

Lemon Juice

Resort Front Desk Agent (PT)- YBRC

York, ME · On-site

$14 - $17.75/hr

Coordinates with Housekeeping to track readiness of rooms for check-in and to report guest concerns. * Reviews requests for late check-outs and approve according to occupancy. * Files guest paperwork ...

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Guest Services Agent

Portland, ME • On-site

Commonwealth Hotels
Traveler Accommodation • 1 - 5K employees
Learn more about Commonwealth Hotelsexternal

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Join Our Team at The Docent's Collection - Portland, Maine!
The Docent's Collection is seeking a Full-Time Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent.
About Us:
The Docent's Collection in Portland's historic Old Port offers more than just a place to stay; it provides a unique experience for discerning travelers. Team members play a crucial role in delivering this experience, working in private lofts equipped with modern kitchens, allowing guests to enjoy local Portland cuisine. Proudly ranked #3 on TripAdvisor, the Collection reflects a commitment to personalized and luxurious stays. This is an ideal environment for hospitality enthusiasts looking to be part of a supportive, close-knit team that values every contribution.
Why This Role?
Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent or Hotel Front Desk Clerk at The Docent's Collection - Portland, Maine offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you'll interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What's In It for You?
Comprehensive Benefits: Medical, Dental, and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday Pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more
Key Responsibilities for the Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We are Looking for a Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred.
  • Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus.
  • A high school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends & holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.thedocentscollection.com/
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.
Join us in shaping the future of hospitality in Portland, Maine! Apply today!
Pay Range: $20 - $22 per hour

Apply