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Check In Agent Jobs in Senoia, GA (NOW HIRING)

Home 2 Suites Fairburn

Front Desk Agent

Fairburn, GA

$13.75 - $17.50/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ... check-in time in addition to all departures being gone by check-out time * Confirm group ...

Ascent Hospitality

Front Desk Agent

Fairburn, GA · On-site

$13.75 - $17.50/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ... check-in time in addition to all departures being gone by check-out time * Confirm group ...

Ascent Hospitality

Front Desk Agent

Fairburn, GA · On-site

$13.75 - $17.50/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ... check-in time in addition to all departures being gone by check-out time * Confirm group ...

Royal Lahaina Resort

Guest Services Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and ... Handle check-ins and checkouts in a friendly, efficient and courteous manner. * Use proper two-way ...

CG HIE MANAGEMENT LLC

Front Desk AgentValet

Atlanta, GA · On-site

$13.75 - $17.25/hr

... Front Desk Agent who will also assist with valet operations. This position plays a key role in ... in to check-out. Responsibilities Welcome guests in a warm, friendly, and professional manner ...

Stonebridge Companies

Guest Services Agent

Atlanta, GA · On-site

$17 - $18.50/hr

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the ...

Stonebridge Companies

Guest Services Agent

Atlanta, GA · On-site

$17 - $18.50/hr

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the ...

Hotel Spero

FRONT DESK AGENT

Atlanta, GA · On-site

$13.75 - $17.25/hr

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in ...

mcr

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

MCR Hotels

Front Desk Agent

Atlanta, GA · On-site

$16 - $19/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

MCR Hotels

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

AGI

Ticketing Agent

Atlanta, GA · On-site

Airline Ticketing Agent The Airline Ticketing Agent is responsible for providing exceptional customer service while assisting passengers with airline reservations, ticketing, check-in support, and ...

Ascent Hospitality

Front Desk Agent (PEP SYSTEM)

Fairburn, GA · On-site

$13.75 - $17.50/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ... check-in time in addition to all departures being gone by check-out time * Confirm group ...

Ascent Hospitality

Front Desk Agent (PEP SYSTEM)

Fairburn, GA · On-site

$13.75 - $17.50/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ... check-in time in addition to all departures being gone by check-out time * Confirm group ...

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Check In Agent information

See Senoia, GA salary details

$13

$27

$36

How much do check in agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for check in agent in Senoia, GA is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $36.73 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Senoia, GA are hiring for Check In Agent jobs?

Cities near Senoia, GA with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Senoia, GA as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 31% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $58,060 per year, or $27.9 per hour.

Front Desk Agent

Fairburn, GA

Home 2 Suites Fairburn
See more jobs at Home 2 Suites Fairburnexternal

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Front Desk Agent!
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security amp; liability measures to protect the assets of the hotel and the Company.

BENEFITS:

  • Competitive Salary!
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  • 401k with employer MATCH!
  • Paid PTO!
  • Uniforms Provided for most positions!
  • Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:
  • Maintain professional dress and conduct at all times.
  • Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.  Follow Brand standards including brand loyalty programs.
  • Provide information about our hotel, available rooms, rates and amenities
  • Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.
  • Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out.
  • Inform customers about payment methods and verify that I.D. and payments method match
  • Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures.
  • Maintain cash bank per policy guidelines. Comply with all accounting procedures.
  • Consistently adhere to uniform, grooming and appearance standards.
  • Maintain effective communication with all hotel departments. Stay aware of issues relating to hotel operations. Apprise management of any concerns or suggestions
  • Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time
  • Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.
  • Maintain knowledge of standards and company policies
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
  • Understand and operate front office telephone and computer systems.
  • Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage.
  • Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints/problems; including those that have been resolved.
  • Must be able to work flexible work hours/schedule.
  • Performs other duties and responsibilities as requested.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  • Previous experience as a hotel Front Desk Agent preferred
  • Must have excellent communication and organizational skills
  • Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments
  • Must be familiar with a computer and be able to type using a computer keyboard
  • Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
  • Ability to apply commonsense understanding to carry out instructions given
  • Ability to comply in standardized situations with only occasional or no variables
  • Ability to work flexible shifts
  • Must have excellent customer service skills
  • Must be able to work without constant supervision
PHYSICAL DEMANDS:
  • While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
  • May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Must be capable of effectively using close vision, distance vision, and color vision.
  • Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:
  • High school education or equivalent is required. Some college preferred.
  • Preferred six (6) months related experience in hotels or customer service training
  • Must be able to work in team environment
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