ZipRecruiter

Log In

1

Check In Agent Jobs in Queens, NY (NOW HIRING)

Hampton Inn LaGuardia

Front Desk Agent

East Elmhurst, NY · On-site

$15 - $19/hr

$18 - $20 Summary A Guest Service Agent with Hampton Inn is responsible for greeting and registering ... As GSA you will be responsible for the check in and check out process of hotel guests in a ...

Stonebridge Companies

Guest Service Agent

Manhattan, NY · On-site

$16.50 - $21/hr

Guest Service Agent Hampton/Home2 by Hilton Times Square is looking for a motivated and customer ... Check-in and check-out courteously and efficiently; process all payments according to established ...

previous pagenext page

Showing results 21-40

All JobsCheck In Agent JobsCheck In Agent Jobs in Queens, NY

Check In Agent information

See Queens, NY salary details

$15

$31

$41

How much do check in agent jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for check in agent in Queens, NY is $31.46, according to ZipRecruiter salary data. Most workers in this role earn between $24.57 and $41.39 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Queens, NY are hiring for Check In Agent jobs?

Cities near Queens, NY with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Queens, NY as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,427 per year, or $31.5 per hour.

Guest Service Agent

Manhattan, NY • On-site

LUMA Hotel Times Square
See more jobs at LUMA Hotel Times Squareexternal

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Provide hotel guests with excellent service at the front desk from making reservations to departure.

  • Check-in and check-out guests courteously and efficiently, processing all payments according to hotel requirements.

  • Respond to guests' needs, inquiries, requests, and complaints in a timely and professional manner.

Job description

SALARY RANGE: $24.00/hour

WHAT WE OFFER

  • Medical/Dental/Vision - Competitive Team Member contribution rates
  • Holiday Pay (9 days)
  • Vacation Pay - start accruing day 1 and get up to 2 weeks the first year!
  • Sick Pay (in accordance with NYC ESTA)
  • Life Insurance and AD&D bundled with Medical 
  • Short Term Disability
  • Voluntary Life Insurance and AD&D
  • Voluntary Long-Term Disability
  • Voluntary products such as Hospital Insurance, Critical Illness insurance, and Accident Insurance
  • 401(k) with Company Match and 401k Roth
  • Wellness Program
  • Education Assistance Programs
  • Employee Perks through Working Advantage

WHO WE ARE:

At LUMA, we strive to be a beacon of modern hospitality, and an independent, illuminated choice for our guests. We refer to our employees as Talent as it takes your skills, knowledge, attitude and genuine hospitality to cultivate the hotel service culture. At LUMA we strongly believe that it is our Talent's responsibility to work together to exceed the expectations of our guest, owners, peers and community.

Being affiliated with a hotel that ranks in the Top 1% in the world, Winner of the prestigious TripAdvisor's Best of the Best Travelers' Choice Awards and holds a Top 10 position on TripAdvisor, can offer a phenomenal career advancement opportunity. The prestige achieved across a global reach sponsors a distinguished recognition that can create an optimistic work environment with a focus on excellence and customer satisfaction. Employees may benefit from being part of a team that consistently delivers exceptional service, which can lead to a sense of pride and accomplishment in their contributions.

THE ROLE:

Responsible to provide hotel guests with excellent service at the front desk from making the reservation to departure. Check-in and check-out courteously and efficiently; process all payments according to established hotel requirements. Responsible to respond to guests needs, inquiries requests and complaints in a timely and professional manner. 

WHAT YOU'LL DO:

The Guest Service Agent provides hotel guests with excellent service at the front desk from making the reservation to departure. The Front Desk Agent is responsible for providing check-in and check-out courteously and efficiently. Duties also include processing all payments according to established hotel requirements. The Front Desk Agent is service-oriented and responds to guests needs, inquiries, requests, and complaints in a timely and professional manner. 

WHAT WE LOOK FOR:

  • Flexible schedule. Open availability. 
  • 2+ years of customer service experience required.
  • Prior hotel front desk agent experience preferred. 
  • Must be able to read and communicate in English.
  • Friendly and service oriented. 

APPLY TODAY! 

LUMA Hotel Times Square is an Equal Opportunity Employer.  All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca Dawes at rdawes@lumahotels.com or call 415-266-9821 to let us know the nature of your request.

Apply