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Check In Agent Jobs in Pompano Beach, FL (NOW HIRING)

Palm House Luxury Hotel

Front Desk Agent

Palm Beach, FL · On-site

$22/hr

Position Summary The Front Desk Agent serves as the face of Palm House and is responsible for ... Check-In & Check-Out Operations * Perform accurate and efficient guest check-in and check-out ...

LR PALM HOUSE LLC

Front Desk Agent

Palm Beach, FL · On-site

$22/hr

Position Summary The Front Desk Agent serves as the face of Palm House and is responsible for ... Check-In & Check-Out Operations * Perform accurate and efficient guest check-in and check-out ...

LR PALM HOUSE LLC

Front Desk Agent

Palm Beach, FL · On-site

$22/hr

Position Summary The Front Desk Agent serves as the face of Palm House and is responsible for ... Check-In & Check-Out Operations * Perform accurate and efficient guest check-in and check-out ...

KOLTER HOSPITALITY GROUP

Front Desk Agent

Dania Beach, FL · On-site

$13 - $16.50/hr

A Kolter Hospitality Front Desk Agent delivers service excellence to our guests creating a ... Performance Expectations: * Assist guests with check in and check out processes. * Coordinate all ...

MCR Hotels

Front Desk Agent

Pompano Beach, FL · On-site

$13.75 - $17.25/hr

Front Desk Agent Cleanliness and Friendliness! The MCR standard is to provide clean, friendly, well ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Oakland Park, FL · On-site

$13.25 - $16.75/hr

Job Overview The Front Desk Agent is the first point of contact for guests and clients entering the ... Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner ...

Lexima

On Call For ALL Departments

Boca Raton, FL · On-site

$17.50/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Manage reservations and check guests in and out using a computerized system * Handle guest requests ...

Kolter Hospitality

Front Desk Agent

Boca Raton, FL · On-site

$15/hr

Front Desk Agent Hyatt Place Boca Raton - BOCA RATON, FL 33432 Overview Salary Range $15.00 - $15 ... Performance Expectations: * Assist guests with check-in and check-out processes. * Coordinate all ...

Kolter Hospitality

Front Desk Agent

Delray Beach, FL · On-site

$15/hr

Front Desk Agent Hyatt Place Delray Beach - Delray Beach, FL 33444 Overview Salary Range $15.00 ... Performance Expectations: * Assist guests with check-in and check-out processes. * Coordinate all ...

Stay Hospitality

Guest Service Agent

Pompano Beach, FL · On-site

$16 - $17/hr

The Guest Service Agent is responsible for providing warm, professional, and efficient service to ... Perform accurate check-in and check-out procedures, including processing payments and room ...

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Check In Agent information

See Pompano Beach, FL salary details

$13

$28

$37

How much do check in agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for check in agent in Pompano Beach, FL is $28.36, according to ZipRecruiter salary data. Most workers in this role earn between $22.16 and $37.31 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Pompano Beach, FL are hiring for Check In Agent jobs?

Cities near Pompano Beach, FL with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Pompano Beach, FL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,999 per year, or $28.4 per hour.

Front Desk Agent

Palm Beach, FL • On-site

Palm House Luxury Hotel
See more jobs at Palm House Luxury Hotelexternal

$22/hr

Full-time

Re-posted 4 days ago

Job description

Everyone Belongs at Palm House
At Palm House, exceptional hospitality begins with exceptional people. We believe that creating memorable experiences for our guests starts with cultivating a workplace where every team member feels welcomed, respected, valued, and empowered to succeed. As a luxury hospitality destination, we recognize that diversity of backgrounds, perspectives, experiences, and ideas strengthens our team and enhances the personalized service we provide. We are committed to fostering a culture where inclusion is intentional, collaboration is encouraged, and every individual has the opportunity to thrive.
Our Commitment
Palm House is dedicated to building and maintaining a workplace that:
  • Welcomes individuals from diverse backgrounds and experiences.
  • Promotes a culture of dignity, respect, and belonging.
  • Provides equal opportunities for recruitment, development, promotion, and career advancement.
  • Encourages open communication, collaboration, and mutual respect.
  • Maintains a work environment free from discrimination, harassment, and retaliation.
  • Invests in learning, leadership development, and continuous professional growth.

Our People
Our team reflects the diverse communities we serve. We value the unique perspectives each individual brings and believe that an inclusive workforce enables us to deliver thoughtful, personalized, and authentic hospitality. Every team member plays an important role in creating an environment where colleagues and guests alike feel welcomed and appreciated.
Equal Employment Opportunity
Palm House is proud to be an Equal Opportunity Employer. We are committed to making employment decisions based on qualifications, performance, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are also committed to providing reasonable accommodations to qualified applicants and team members in accordance with applicable laws.
Learning & Development
We believe inclusion is strengthened through continuous learning. Palm House invests in ongoing education and professional development designed to support:
  • Leadership development
  • Respectful workplace practices
  • Guest service excellence
  • Professional growth and career advancement
  • A culture of collaboration and accountability

These initiatives help ensure our team members are equipped to deliver Forbes-level service while supporting one another with professionalism and respect. Our Promise Our commitment to diversity, equity, and inclusion extends beyond employment. It is reflected in how we welcome guests, support our colleagues, engage with our community, and uphold the values that define Palm House. By embracing different perspectives and treating everyone with dignity and respect, we create meaningful experiences for our guests and an exceptional workplace for our team.
Join Our Team
If you are passionate about luxury hospitality, exceptional service, and being part of an inclusive workplace where your contributions are valued, we invite you to explore career opportunities at Palm House.
Palm House is proud to be an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive workplace for all.
Position Summary
The Front Desk Agent serves as the face of Palm House and is responsible for creating exceptional first and last impressions for every guest. This position delivers personalized, anticipatory service while ensuring a seamless arrival, stay, and departure experience. The ideal candidate is polished, professional, detail-oriented, and passionate about providing luxury hospitality that exceeds guest expectations.
As a key member of the Front Office team, the Front Desk Agent embodies the hotel's service culture by fostering meaningful guest connections, resolving concerns with urgency and empathy, and consistently upholding Forbes Travel Guide standards.
Essential Duties and Responsibilities
Guest Experience & Service Excellence
  • Welcome guests with warmth, professionalism, and genuine hospitality.
  • Create memorable experiences by anticipating guest needs and delivering personalized service.
  • Recognize returning guests and VIPs, ensuring preferences and special requests are acknowledged and accommodated.
  • Respond promptly and professionally to guest inquiries, concerns, and requests.
  • Resolve guest issues efficiently and follow through to ensure complete satisfaction.
  • Maintain a positive, polished, and service-focused presence at all times.

Check-In & Check-Out Operations
  • Perform accurate and efficient guest check-in and check-out procedures.
  • Verify reservation details, payment methods, room assignments, and guest preferences.
  • Coordinate luggage assistance, transportation requests, and special accommodations as needed.
  • Process room changes, extensions, upgrades, and billing adjustments accurately.
  • Ensure guest folios are reviewed and settled correctly upon departure.

Hotel Knowledge & Concierge Support
  • Maintain comprehensive knowledge of hotel amenities, services, dining outlets, events, and local attractions.
  • Provide personalized recommendations tailored to guest interests and preferences.
  • Assist with reservations, transportation arrangements, and general concierge-related requests.

Administrative Responsibilities
  • Accurately process reservations, cancellations, modifications, and room assignments.
  • Maintain confidential guest records and protect sensitive information.
  • Complete daily reports, cash handling procedures, and shift audits as assigned.
  • Ensure all transactions comply with hotel policies and procedures.

Team Collaboration
  • Work closely with Housekeeping, Engineering, Security, Food & Beverage, and other departments to ensure seamless guest experiences.
  • Communicate guest preferences, special requests, and operational concerns effectively.
  • Participate in departmental meetings, training sessions, and ongoing development programs.

Forbes & Luxury Service Standards
  • Consistently uphold Forbes Travel Guide and Palm House luxury service standards.
  • Demonstrate attention to detail, professionalism, and a commitment to excellence in every guest interaction.
  • Maintain a sense of urgency while delivering thoughtful and personalized service.

Qualifications
Education
  • High School Diploma or GED required.
  • Associate's or Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Experience
  • Minimum of one (1) year of experience in a guest-facing hospitality role required.
  • Luxury hotel, resort, or upscale hospitality experience strongly preferred.
  • Experience with hotel property management systems (PMS) preferred.

Knowledge, Skills, and Abilities
  • Exceptional verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Ability to remain composed and professional in a fast-paced environment.
  • Strong problem-solving and conflict-resolution skills.
  • Proficiency in Microsoft Office and hotel management software.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask while maintaining service excellence.

Working Conditions
  • Fast-paced luxury hotel environment with continuous guest interaction.
  • Must be available to work flexible schedules, including weekends, evenings, holidays, and special events.
  • Requires frequent standing, walking, and movement throughout the property.

Physical Requirements
  • Ability to stand and walk for extended periods, up to eight (8) hours per shift.
  • Ability to lift, carry, push, and pull up to 25 pounds when assisting guests or performing operational duties.
  • Ability to bend, stoop, kneel, reach, and climb as necessary.
  • Manual dexterity required to operate computers, telephones, and office equipment.
  • Ability to work effectively in a busy environment while maintaining focus, professionalism, and attention to detail.

Salary Description
22/hr

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