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Check In Agent Jobs in Joppa, MD (NOW HIRING)

Prolog

Gate Agent - Part Time

Baltimore, MD · On-site

As a Gate Agent with ProLog, Inc., you will play a vital role in providing Air Mobility Command ... Maintain continuous surveillance of checked weapons from check-in until aircraft loading. Verify ...

Study Hotels

Guest Services Agent

Baltimore, MD · On-site

$15 - $19/hr

The Study at Johns Hopkins is currently seeking a full-time Guest Service Agent to provide genuine ... Complete the guest check-in and check-out processes, which include assigning guests their rooms and ...

Stonebridge Companies

Guest Service Agent

Baltimore, MD · On-site

$18/hr

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the ...

Study Hotels

Guest Services Agent

Baltimore, MD · On-site

$18/hr

The Study at Johns Hopkins is currently seeking a full-time Guest Service Agent to provide genuine ... Complete the guest check-in and check-out processes, which include assigning guests their rooms and ...

Montage International

Front Office Agent

Baltimore, MD · On-site

$20/hr

Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during ... Assisting with guest check-in and out process, as well as folios, invoicing and billing * Thinking ...

MCR Hotels

Front Desk Agent

Linthicum, MD · On-site

$16 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

MCR Hotels

Front Desk Agent

Linthicum Heights, MD · On-site

$16 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

MCR Hotels

Front Desk Agent

Baltimore, MD · On-site

$14.25 - $18/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

Best Buy

Geek Squad Agent (Retail Store)

Glen Burnie, MD · On-site

$13.75 - $15.75/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support ... Provide positive, timely service to customers during the check-in and checkout process * Understand ...

Best Buy

Geek Squad Agent (Retail Store)

Timonium, MD · On-site

$13.50 - $15.25/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support ... Provide positive, timely service to customers during the check-in and checkout process * Understand ...

Best Buy

Geek Squad Agent (Retail Store)

Glen Burnie, MD · On-site

$13.75 - $15.75/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support ... Provide positive, timely service to customers during the check-in and checkout process * Understand ...

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All JobsCheck In Agent JobsCheck In Agent Jobs in Joppa, MD

Check In Agent information

See Joppa, MD salary details

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$38

How much do check in agent jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for check in agent in Joppa, MD is $29.33, according to ZipRecruiter salary data. Most workers in this role earn between $22.93 and $38.61 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Joppa, MD are hiring for Check In Agent jobs?

Cities near Joppa, MD with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Joppa, MD as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,001 per year, or $29.3 per hour.

Gate Agent - Part Time

Baltimore, MD • On-site

Prolog
Manufacturing • 201 - 500 employees
Learn more about Prologexternal

Other

Re-posted yesterday

Job description

As a Gate Agent with ProLog, Inc., you will play a vital role in providing Air Mobility Command (AMC) Gateway Passenger Services. Supporting the Defense Transportation System (DTS) at Baltimore-Washington International Thurgood Marshall (BWI) Airport, you will ensure a seamless, safe, and welcoming travel experience for military personnel and their families.

Key Duties and Responsibilities:

  • Passenger Processing & Boarding: Efficiently process passengers using automated and manual systems. Review military travel orders to determine eligibility, operate terminal security equipment, and manage Space Available/Space Required passenger lists.

  • Baggage & Payment Services: Process, weigh, and correctly tag passenger baggage to ensure compliance with travel limitations. Handle lost and found procedures and collect fees for excess baggage and travel incidentals per AMCI 24-101 Volume 14.

  • Specialized Passenger Care: Deliver dedicated assistance to passengers with physical limitations, families with small children or pets, and unaccompanied minors. Safely escort unaccompanied minors through customs and immigration, managing their custody during delays or mission aborts.

  • Customer Communication: Keep passengers well-informed regarding flight statuses, delays, boarding times, and gate changes via public address systems and visual displays. Conduct safety briefings and distribute delay letters or meal/hotel vouchers during extended delays.

  • Security & Weapons Handling: Maintain continuous surveillance of checked weapons from check-in until aircraft loading. Verify privately-owned weapons against customs documents, ensuring nomenclature and serial numbers match accurately.

  • Terminal & Aircraft Operations: Perform post-boarding and post-deplaning walkthroughs of departure gates, jetways, and aircraft to ensure no passengers or items are left behind. Inspect baggage claim areas for unattended luggage and monitor terminal cleanliness to ensure safety standards are met.

  • VIP & Transport Services: Coordinate with the Protocol office to process Distinguished Visitors (DVs). Transport passengers, aircrew, and company employees as needed.

  • Records & Data Management: Maintain accurate flight and passenger records in the Global Air Transportation Execution System (GATES). Compile quality control reports, reconcile movement records, forward mission documentation to HQ AMC, and promptly resolve transportation or database irregularities.

Required Experience & Qualifications:

  • High School Diploma or equivalent.

  • Fluency in reading and writing English.

  • Proficiency in operating computers and web-based applications, specifically GATES (or the ability to learn required systems).

  • Must possess or acquire working knowledge of hazardous materials, dangerous goods, and prohibitive items regulations (AMCI 24-101, Volume 14).

  • Preferred: Prior experience as a gate agent, working in customer service, or handling and accounting for cash transactions.

Physical Demands:

  • Ability to perform normal physical functions, including frequent bending, reaching, and climbing.

  • Ability to frequently lift and carry items weighing up to 70 pounds, and occasionally lift heavier items with the assistance of other workers.

Required Security Clearance Eligibility:

  • Must be able to successfully complete a Tier 1 Investigation (favorable background check) to obtain and maintain a Common Access Card (CAC) with the Department of Defense.

  • Highly Preferred: Candidates who already possess a previously completed favorable investigation or active clearance.

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