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Check In Agent Jobs in Hempstead, NY (NOW HIRING)

Hampton Inn LaGuardia

Front Desk Agent

East Elmhurst, NY

$15 - $19/hr

$18 - $20 Summary A Guest Service Agent with Hampton Inn is responsible for greeting and registering ... As GSA you will be responsible for the check in and check out process of hotel guests in a ...

wearegat

Passenger Assistance Agent

Ronkonkoma, NY

$15.75 - $20/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Ronkonkoma, NY

$15.75 - $20/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Ronkonkoma, NY · On-site

$15.75 - $20/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Ronkonkoma, NY

$15.75 - $20/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

Stonebridge Companies

Guest Service Agent

Manhattan, NY · On-site

$16.50 - $21/hr

Guest Service Agent Hampton/Home2 by Hilton Times Square is looking for a motivated and customer ... Check-in and check-out courteously and efficiently; process all payments according to established ...

Crestline Hotels & Resorts

Front Desk Agent

Ronkonkoma, NY · On-site

$15 - $18.75/hr

Front Desk Agent The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services ...

Hotel Spero

Front Desk Agent

Ronkonkoma, NY · On-site

$15 - $18.75/hr

Front Desk Agent The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services ...

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Showing results 21-40

All JobsCheck In Agent JobsCheck In Agent Jobs in Hempstead, NY

Check In Agent information

See Hempstead, NY salary details

$15

$31

$41

How much do check in agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for check in agent in Hempstead, NY is $31.35, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $41.25 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Hempstead, NY are hiring for Check In Agent jobs?

Cities near Hempstead, NY with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Hempstead, NY as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,205 per year, or $31.3 per hour.

Front Desk Agent

East Elmhurst, NY

Hampton Inn LaGuardia
See more jobs at Hampton Inn LaGuardiaexternal

$15 - $19/hr

Full-time

Posted 11 days ago

Job description

$18 - $20

Summary
A Guest Service Agent with Hampton Inn is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating environment. As GSA you will be responsible for the check in and check out process of hotel guests in a courteous, professional and timely manner. Responsible for handling incoming and outgoing phone calls; responding to guest requests; learn and disseminate basic hotel information; be knowledgeable of procedures and techniques necessary for the smooth operation of the department.

Qualifications
To perform thejob successfully, an individual must be able to adhere to each of the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill and ability necessary to do so. Reasonable accommodations maybe made to ensure individuals with disabilities are able to perform the essential functions.

Essential Duties and Responsibilities

  • Knowledgeable in PEP is a plus.
  • Greet guests and complete the check in and check out process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate,selection of rooms, coding electronic keys, promoting marketing programs.
  • Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
  • Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
  • Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.
  • Complete courtesy calls within 20 minutes of guest check in.
  • Complete PBX checklists.
  • Ensure to sell and identify potential future business upon check in.
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories,room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
  • Ensure that guests' names areused throughout your interaction with them.
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, as needed.
  • Receive, input, retrieve andrelay messages to guests, as needed and ensure that guests' needs and requests are met.
  • Require to cover the night audit.
  • Ensure to follow through on all issues and discrepancies as pertaining to Guest Services.
  • Complete daily shift checklists.
  • Conduct daily bucket checks.
  • Complete and print all required daily reports, records & logs as necessary.
  • Provide housekeeping with a list of "due outs."
  • On time and at work when scheduled and in proper uniform.
  • Prompt guests to fill out the Satisfaction and Loyalty Tracking (SALT) and Tripadvisor survey upon check in and/or check out.
  • Deposit guests' valuables in hotel safe deposit box.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands.
  • Answer and transfer calls in accordance with hotel standards.
  • Restock & organize all work areas as necessary.
  • Attend all mandatory meetings and hotel functions.
  • Comply with all company standards and policies, as established in the employee handbook.
  • Other duties as assigned.

(Ref: 779)