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Check In Agent Jobs in Elmhurst, NY (NOW HIRING)

Hampton Inn LaGuardia

Front Desk Agent

East Elmhurst, NY

$15 - $19/hr

$18 - $20 Summary A Guest Service Agent with Hampton Inn is responsible for greeting and registering ... As GSA you will be responsible for the check in and check out process of hotel guests in a ...

Stonebridge Companies

Guest Service Agent

Manhattan, NY · On-site

$16.50 - $21/hr

Guest Service Agent Hampton/Home2 by Hilton Times Square is looking for a motivated and customer ... Check-in and check-out courteously and efficiently; process all payments according to established ...

3232 Hotel LLC

Overnight Front Desk Agent FLSD

Manhattan, NY · On-site

$15.75 - $19.75/hr

... desk agent, already certified as a Fire and Life Safety Director (F89 certificate of fitness), to ... Cover front desk at all times, to check in guests and monitor who is entering the property Have ...

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Check In Agent information

See Elmhurst, NY salary details

$15

$31

$42

How much do check in agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for check in agent in Elmhurst, NY is $31.78, according to ZipRecruiter salary data. Most workers in this role earn between $24.86 and $41.83 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Elmhurst, NY are hiring for Check In Agent jobs?

Cities near Elmhurst, NY with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Elmhurst, NY as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $66,103 per year, or $31.8 per hour.

Guest Service Agent - DoubleTree by Hilton New York - LaGuardia Airport

East Elmhurst, NY • On-site

Palette Hotels
Traveler Accommodation • 1 - 5K employees
Learn more about Palette Hotelsexternal

$19 - $21/hr

Full-time

Posted 3 days ago

New

Job description

Position: Guest Service Agent
At the DoubleTree by Hilton New York - LaGuardia Airport, we believe every guest interaction is an opportunity to make someone's day a little warmer - starting with our famous cookie at check-in. We're looking for a Guest Service Agent who takes pride in delivering exceptional hospitality and wants to be part of a team that values professionalism, warmth, and genuine care for our guests.
If you love creating memorable guest experiences and thrive in a fast-paced hotel environment, we'd love to meet you.
About the Role
As a Guest Service Agent, you'll be the face of our hotel - responsible for welcoming guests, managing check-in and check-out, and ensuring every guest feels valued from the moment they arrive to the moment they depart. You'll work closely with our Front Office team to deliver the kind of service that keeps guests coming back.
What You'll Do
  • Deliver courteous, professional, and timely check-in and check-out service
  • Ensure guest needs and requests are met and followed through to resolution
  • Make and confirm reservations, and verify daily rates and availability
  • Maintain accuracy in cash handling and Front Desk bank/drawer balances
  • Conduct daily bucket checks and complete shift checklists, reports, and logs
  • Complete courtesy calls within 20 minutes of guest check-in
  • Identify opportunities to support future business and enhance the guest experience
  • Encourage guests to share feedback through surveys and TripAdvisor
  • Securely manage guest valuables via the hotel safe deposit box
  • Answer and direct calls professionally, in line with hotel standards
  • Assist with guest relocations to nearby hotels when necessary
  • Keep work areas organized, stocked, and guest-ready
  • Comply with all Hilton and company standards, as outlined in the Employee Handbook

What We're Looking For
  • 1-2 years of customer service experience; hotel experience strongly preferred
  • Strong written and verbal communication skills
  • A warm, professional demeanor and the ability to stay composed under pressure
  • Comfort working with hotel systems (OnQ experience a plus)
  • High School Diploma, GED, or equivalent
  • Valid driver's license and reliable transportation
  • Ability to lift up to 50 lbs. and remain standing for extended periods
  • Availability for flexible scheduling, including evenings, weekends, and holidays

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.
Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the

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