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Check In Agent Jobs in Bryans Road, MD (NOW HIRING)

The Watergate Hotel

Guest Service Agent

Washington, DC · On-site

$17 - $21.50/hr

Strategic Intent The Guest Service Agent will provide front office assistance and service to our ... check in and check out procedures • Handle and assist with resolution of all guest issues ...

Donohoe Companies

Front Desk Agent

Washington, DC · On-site

$20 - $22/hr

Front Desk Agent|Part-Time Compensation: Salary Range - $20.00 - $22.00 per hour Position Summary ... They are responsible for ensuring a smooth check-in and check-out process, addressing guest ...

DHS Brand

Front Desk Agent

Washington, DC · On-site

$18/hr

Front Desk Agent Join the team at Cambria Hotel Washington D.C. Navy Yard Riverfront! Cambria Hotel ... Check guests in and out of the hotel according to hotel and/or brand standards. * Inform guests ...

DHS Brand

Front Desk Agent

Washington, DC · On-site

$18/hr

Front Desk Agent Join the team at Cambria Hotel Washington D.C. Navy Yard Riverfront! Cambria Hotel ... Check guests in and out of the hotel according to hotel and/or brand standards. * Inform guests ...

Cayuse Holdings

Automation AI Developer

Washington, DC · On-site

$135K - $150K/yr

Conduct periodic user training sessions to aid in agent adoption and usage. * Analyze feedback and ... Must be able to pass a background check. May require additional background checks as required by ...

Cayuse Holdings

Automation AI Developer

Washington, DC

$135K - $150K/yr

Conduct periodic user training sessions to aid in agent adoption and usage. * Analyze feedback and ... Must be able to pass a background check. May require additional background checks as required by ...

Cayuse Holdings

Automation AI Developer

Washington, DC · On-site

Conduct periodic user training sessions to aid in agent adoption and usage. * Analyze feedback and ... Must be able to pass a background check. May require additional background checks as required by ...

UNAVAILABLE

Automation AI Developer

Washington, DC · On-site

Conduct periodic user training sessions to aid in agent adoption and usage. * Analyze feedback and ... Must be able to pass a background check. May require additional background checks as required by ...

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Check In Agent information

See Bryans Road, MD salary details

$15

$32

$42

How much do check in agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for check in agent in Bryans Road, MD is $32.06, according to ZipRecruiter salary data. Most workers in this role earn between $25.05 and $42.16 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Bryans Road, MD are hiring for Check In Agent jobs?

Cities near Bryans Road, MD with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Bryans Road, MD as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,680 per year, or $32.1 per hour.

Guest Service Agent

Washington, DC • On-site

The Watergate Hotel
Traveler Accommodation • 51 - 200 employees
Learn more about The Watergate Hotelexternal

$17 - $21.50/hr

Other

Re-posted 21 days ago

Job description

The Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.
Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.
Strategic Intent
The Guest Service Agent will provide front office assistance and service to our guests. S/he will be integral in the delivery of service on a daily basis and support the mission and vision of the Watergate Hotel.
Organizational Structure
REPORTS TO: Front Office Manager
General Duties and Responsibilities
• Provide exceptional service to our guests with personalized, efficient and friendly check in and check out procedures
• Handle and assist with resolution of all guest issues; communicate with appropriate departments and follow up to ensure complete guest satisfaction
• Possess a high level of expertise on all services and outlet offerings of the hotel, banquet events, groups in house as well as local area attractions, restaurants and cultural events
• Handle cash drawer properly as outlined in The Watergate Hotel cash handling policies
• Demonstrate teamwork by cooperating with and assisting fellow associates as needed
• Address guest preferences recorded in guest history profiles; review profiles and add/edit preferences as needed
• Stay current with developments and procedures in the hotel by attending daily Front Office briefings
• Provide quality service to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest's experience
• Arrange fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service associates
• Handle guest's incoming and outgoing correspondence (i.e., facsimile, voice mail messages, email, postal mail, etc.)
• Communicate clearly with the Night Auditor and Accounting Department
• Establish a good working knowledge of the Accounting Department so as to facilitate guests and Management requests for historical data and reports
• Assist with guest arrival and departure experience by maintaining a constant presence on the front desk and in the lobby
• Close out each shift effectively and correctly, with a high attention to detail; run all reports as directed by Assistant Front Office Managers and Director of Front Office Operations
• Perform any other reasonable projects/duties as required by the Director of Front Office Operations and Assistant Front Office Manager
Experience and Requirements
  • A minimum of 2+ years experience in hotel operations, preferably in a similar position. Luxury hotel experience is strongly preferred.
  • Excellent communication skills with fluency in English required.
  • Must be computer proficient including MS Office, Word, Excel, PowerPoint, etc. (prior experience with hotel-specific software such as HotSOS, Opera, etc. will be strongly favored).
  • Must be able to work a very flexible schedule that may include overnights, early mornings, late nights, weekends and holidays.
  • Must be physically able to meet the demands of the position, such as standing/walking for extended periods of time while on shift.
  • Must possess superior organizational and multi-tasking skills; must be able to remain flexible and adaptable in a fast-paced environment.
  • Those with multi-lingual abilities will be preferred.
  • HS Diploma is required; Bachelor's Degree in Hospitality or related field is preferred.
  • Must be able to work flexible shifts (PM & overnight)

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