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Check In Agent Jobs in New York (NOW HIRING)

BINGHAMTON MOTOR INN CORP

Front Desk Agent

Edgewater, NJ · On-site

$18 - $19/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Hampton Inn LaGuardia

Front Desk Agent

East Elmhurst, NY · On-site

$15 - $19/hr

$18 - $20 Summary A Guest Service Agent with Hampton Inn is responsible for greeting and registering ... As GSA you will be responsible for the check in and check out process of hotel guests in a ...

Stonebridge Companies

Guest Service Agent

Manhattan, NY · On-site

$16.50 - $21/hr

Guest Service Agent Hampton/Home2 by Hilton Times Square is looking for a motivated and customer ... Check-in and check-out courteously and efficiently; process all payments according to established ...

3232 Hotel LLC

Overnight Front Desk Agent FLSD

Manhattan, NY · On-site

$15.75 - $19.75/hr

... desk agent, already certified as a Fire and Life Safety Director (F89 certificate of fitness), to ... Cover front desk at all times, to check in guests and monitor who is entering the property Have ...

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Check In Agent information

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$16

$32

$43

How much do check in agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for check in agent in New York is $32.98, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $43.41 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities in New York are hiring for Check In Agent jobs?

Cities in New York with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $68,598 per year, or $33 per hour.

Front Desk Agent

Edgewater, NJ • On-site

BINGHAMTON MOTOR INN CORP
See more jobs at BINGHAMTON MOTOR INN CORPexternal

$18 - $19/hr

Full-time

Retirement, PTO

Re-posted 16 days ago

Job description

Benefits:
  • 401(k)
  • Company parties
  • Employee discounts
  • Free uniforms
  • Paid time off

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities 
  • Competitive Compensation
Job Summary
We are seeking a positive, friendly full time, Overnight Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.  
Responsibilities
  • Monitor and maintain knowledge of hotel operations and activities
  • Take reservations and answer questions via phone, email, and in-person
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions
  • Describe the features and amenities of guest rooms
  • Ensure compliance with health and quality standards
Qualifications 
  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus
  • Computer literacy
  • Able to resolve issues with a customer-focused orientation
  • Able to lift 30 pounds