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Chatbot Training Jobs in Texas (NOW HIRING)

NICE

Manager, Customer Service

Richardson, TX · On-site

$214K - $321K/yr

Lead strategy and execution for AI driven service initiatives including chatbot development ... Oversee hiring, training, performance coaching, and professional development for service delivery ...

Etech

Experience supporting escalated customer issues or working in environments utilizing chatbot or ... training, or equivalent combination of education and experience.

One Park Financial

AWS Connect Engineer

Plano, TX · On-site

We invest in our employees' growth with continuous learning opportunities, training programs, and ... Design IVR and chatbot experiences with drag-and-drop Contact Flows, Amazon Lex, and Amazon Q in ...

One Park Financial

AWS Connect Engineer

Plano, TX · On-site

We invest in our employees' growth with continuous learning opportunities, training programs, and ... Design IVR and chatbot experiences with drag-and-drop Contact Flows, Amazon Lex, and Amazon Q in ...

One Park Financial

AWS Connect Engineer

Plano, TX · On-site

$110 - $170/hr

We invest in our employees' growth with continuous learning opportunities, training programs, and ... Design IVR and chatbot experiences with drag-and-drop Contact Flows, Amazon Lex, and Amazon Q in ...

One Park Financial

AWS Connect Engineer

Plano, TX · On-site

We invest in our employees' growth with continuous learning opportunities, training programs, and ... Design IVR and chatbot experiences with drag-and-drop Contact Flows, Amazon Lex, and Amazon Q in ...

Waste Management

Product Owner

Houston, TX · On-site

... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certifications or formal training in AI, Data Analytics, or Digital Product Management (e.g., AI ...

Waste Management

Product Owner

Houston, TX · On-site

... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certifications or formal training in AI, Data Analytics, or Digital Product Management (e.g., AI ...

Waste Management

Product Owner

Houston, TX · On-site

... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certifications or formal training in AI, Data Analytics, or Digital Product Management (e.g., AI ...

Waste Management

Product Owner

Houston, TX

... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certifications or formal training in AI, Data Analytics, or Digital Product Management (e.g., AI ...

Collabera Digital

Technical Program Manager

Dallas, TX · On-site

$150K - $180K/yr

Master your craft with leading training programs and hands-on experience Experience a community of ... and chatbot platforms, AI-enabled solutions, analytics platforms, enterprise modernization, and ...

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Showing results 21-40

All JobsChatbot Training JobsChatbot Training Jobs in Texas

Chatbot Training information

What is chatbot training?

Chatbot training is the process of teaching a chatbot how to understand and respond to user inputs effectively. This involves feeding the chatbot with example conversations, questions, and answers so it can learn to interpret language, context, and intent. Training can be done using rule-based approaches, machine learning, or a combination of both. The goal is to improve the chatbot’s accuracy and ability to provide helpful, human-like responses.

What are the key skills and qualifications needed to thrive as a chatbot trainer, and why are they important?

To thrive as a Chatbot Trainer, you need a strong understanding of natural language processing (NLP), data annotation, and linguistic analysis, typically supported by a background in linguistics, computer science, or a related field. Familiarity with annotation tools, training platforms like Dialogflow or Rasa, and knowledge of data labeling standards and processes is essential. Attention to detail, critical thinking, and clear communication are important soft skills for effective data labeling and iterative improvement. These skills ensure that chatbots are trained accurately and efficiently, leading to better conversational AI performance and user satisfaction.

What are some common challenges faced by professionals working in chatbot training, and how can they address them?

Professionals in chatbot training often encounter challenges such as ensuring the chatbot understands various user intents, handling ambiguous language, and continuously improving the bot's responses based on user feedback. Collaborating closely with data scientists, developers, and UX designers is essential to iteratively refine training data and conversational flows. Staying updated with advancements in natural language processing (NLP) can also help address limitations and maintain a high-quality user experience. Regular review of chat logs and user interactions is key to identifying areas for improvement.

What is the difference between Chatbot Training vs Chatbot Developer?

AspectChatbot TrainingChatbot Developer
Required SkillsNatural Language Processing, data annotation, machine learning basicsProgramming, software development, API integration
Work EnvironmentData labeling, model refinement, content creationCoding, system design, deployment
CertificationsAI/ML certifications, NLP coursesSoftware development certifications, coding bootcamps
Industry UsageTraining AI models for chatbots, improving understandingBuilding and maintaining chatbot platforms and applications

Chatbot Training focuses on preparing AI models through data annotation and refining language understanding, while Chatbot Developers build and implement the chatbot systems using programming skills. Both roles are essential in creating effective chatbots but differ in technical complexity and daily tasks.

What are popular job titles related to Chatbot Training jobs in Texas?

For Chatbot Training jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Chatbot Training jobs in Texas look for?

The top searched job categories for Chatbot Training jobs in Texas are:

What cities in Texas are hiring for Chatbot Training jobs?

Cities in Texas with the most Chatbot Training job openings:

Chatbot Training jobs near you
Infographic showing various Chatbot Training job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Manager, Customer Service

NICE

Richardson, TX • On-site

$214K - $321K/yr

Full-time

Posted 17 days ago

Job description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across enterprise contact centers, ensuring on time delivery and seamless account onboarding. Oversee integrations with CRM and cloud telephony platforms including Zendesk, Salesforce, Amazon Connect, and other contact center technologies. Drive cross functional collaboration with Product, Engineering, and Customer Success teams to optimize system performance, customer onboarding, and solution adoption. Serve as a strategic partner for enterprise customers, ensuring successful deployments, customer satisfaction, and long-term retention. Manage deployment and optimization of Workforce Management (WFM) and Quality Management (QM) software, improving forecasting, scheduling, and agent performance. Design, implement, and maintain customer service workflows across omnichannel ecosystems (voice, chat, email, and social). Deliver performance improvements through operational analytics, process standardization, and automation initiatives. Lead strategy and execution for AI driven service initiatives including chatbot development, conversational AI workflows, and machine-learning-based automation. Collaborate with technical teams to design and deploy intelligent support solutions that improve CSAT, resolution time, and operational efficiency. Identify emerging CX technologies and drive the adoption of modern tools and AI capabilities. Manage and mentor technical engineers across North America, the EU, and APAC regions. Oversee hiring, training, performance coaching, and professional development for service delivery and technical teams. Establish KPIs, quality standards, and service excellence benchmarks across all regions.
Hybrid telecommuting permitted pursuant to company policy.
Minimum requirements: Master's degree or foreign equivalent in Information Systems, Computer Science, or related field, plus 5 years of experience in the job offered or related occupation.
Must have experience with the following:
  • working in Service, Customer Success, or Contact Center-related industries;
  • leading largescale SaaS deployments in enterprise environments;
  • CRM systems (Zendesk, Salesforce, and Amazon Connect);
  • voice/telephony platforms;
  • deploying and managing Workforce Management (WFM) and Quality Management (QM) platforms in the contact center space;
  • conversational AI and customer service automation, including building and deploying chatbots and AI workflows to facilitate ticket deflection and self-service automation;
  • managing global teams;
  • project management; and
  • stakeholder management and cross-functional collaboration

Salary: $214,386.00 to $321,579.00 per year
Click apply or send resume to marian.alvarado@nice.com. An EOE.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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