AWS Connect Developer/Engineer
Durham, NC · On-site
... Lex chatbot integrations. • Develop reusable microservices, prototypes, and cloud-native ... testing. • Promote DevOps practices by automating build, testing, deployment, and scaling ...
AWS Connect Developer/Engineer
Durham, NC · On-site
... Lex chatbot integrations. • Develop reusable microservices, prototypes, and cloud-native ... testing. • Promote DevOps practices by automating build, testing, deployment, and scaling ...
Staff Software Engineer
Durham, NC · On-site
... chatbot assistants, image-based diagnostics, and automated content creation into products. • ... testing and iterating AI-driven features. • Work in an agile environment, ensuring high-quality ...
Staff Software Engineer
Durham, NC · On-site
... chatbot assistants, image-based diagnostics, and automated content creation into products. • ... testing and iterating AI-driven features. • Work in an agile environment, ensuring high-quality ...
Staff Software Engineer
Durham, NC · On-site
Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...
Staff Software Engineer
Durham, NC · On-site
Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...
Staff Software Engineer
Durham, NC · On-site
Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...
Staff Software Engineer
Durham, NC · On-site
Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...
Chatbot Tester information
See Raleigh, NC salary details
$10.52 - $15.10
7% of jobs
$15.10 - $19.69
16% of jobs
$20.71 is the 25th percentile. Wages below this are outliers.
$19.69 - $24.28
9% of jobs
$24.28 - $28.87
3% of jobs
$28.87 - $33.46
10% of jobs
The median wage is $35.29 / hr.
$33.46 - $38.05
10% of jobs
$38.05 - $42.63
7% of jobs
$42.63 - $47.22
9% of jobs
$47.84 is the 75th percentile. Wages above this are outliers.
$47.22 - $51.81
16% of jobs
$51.81 - $56.40
6% of jobs
$56.40 - $60.99
5% of jobs
$10
$37
$60
How much do chatbot tester jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for chatbot tester in Raleigh, NC is $37.29, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $49.33 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the chatbot tester position, and why are they important?
To thrive as a Chatbot Tester, you need a solid understanding of software testing principles, strong analytical skills, and familiarity with chatbot or conversational AI platforms. Experience with testing tools like Selenium, Postman, and chatbot development environments, as well as knowledge of QA methodologies or ISTQB certification, is highly valuable. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for identifying and describing chatbot issues. Mastering these skills ensures chatbots are accurate, user-friendly, and aligned with business requirements, making the tester an integral part of the development process.
What are the typical daily responsibilities of a chatbot tester?
As a Chatbot Tester, your day-to-day tasks typically involve creating and executing test cases to evaluate chatbot functionality, accuracy, and user experience. You’ll interact with the chatbot across multiple scenarios, document defects or unexpected behaviors, and collaborate closely with developers and conversational designers to resolve issues. Regular responsibilities also include reviewing conversation logs to spot inconsistencies, ensuring compliance with language and tone guidelines, and updating test cases as the chatbot evolves. This role is highly collaborative, so clear communication and adaptability are important for working in cross-functional teams. Gaining hands-on experience with various tools and workflows can also set you up for advancement into more senior testing or QA roles.
What is a chatbot tester?
A Chatbot Tester is responsible for evaluating and improving chatbot performance by testing its responses, functionality, and user interactions. They identify bugs, inconsistencies, and areas for improvement to enhance user experience. Testers use various testing methods, including manual and automated testing, to ensure the chatbot understands and responds accurately. Their role helps refine chatbot behavior, making interactions more natural and efficient.
What are popular job titles related to Chatbot Tester jobs in Raleigh, NC? For Chatbot Tester jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Chatbot Tester jobs in Raleigh, NC look for? The top searched job categories for Chatbot Tester jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Chatbot Tester jobs? Cities near Raleigh, NC with the most Chatbot Tester job openings:
Job description
Job Summary
We are seeking an AWS Connect Developer/Engineer to design, develop, and support enterprise contact center solutions using Amazon Connect and AWS cloud technologies. This role is responsible for implementing scalable contact center architectures, developing backend services, integrating third-party platforms, and delivering cloud-native solutions that enhance customer engagement. The ideal candidate will have strong expertise in Amazon Connect, Java or Node.js, RESTful APIs, AWS services, and microservices architecture within Agile development environments.
Key Responsibilities
• Design, develop, and maintain enterprise contact center solutions using Amazon Connect.
• Configure and manage Amazon Connect contact flows, queues, routing rules, agents, schedules, user management, and operational workflows.
• Design, implement, and maintain Amazon Connect features, integrations, and functionality.
• Develop backend services and microservices using Java or Node.js.
• Build and integrate RESTful APIs, SOAP services, and third-party platform integrations.
• Support AI-powered voice and chat capabilities, including Amazon Lex chatbot integrations.
• Develop reusable microservices, prototypes, and cloud-native application components.
• Provide architectural guidance and technical leadership throughout the software development lifecycle.
• Document architecture decisions and present technical solutions to development teams and stakeholders.
• Perform code reviews, design reviews, and ensure adherence to software engineering best practices.
• Design and implement automated functional, integration, and system testing.
• Promote DevOps practices by automating build, testing, deployment, and scaling processes.
• Contribute to service-oriented architecture (SOA) standards and perform impact analysis for new solutions.
• Mentor developers and provide technical guidance to resolve complex engineering challenges.
• Collaborate with cross-functional teams using Agile/Scrum methodologies to deliver high-quality software solutions.
Required Qualifications
• Bachelor's degree in Computer Science or a related field, or equivalent professional experience.
• 10+ years of experience as a Software Engineer, Technical Lead, or Solutions Architect.
• Strong hands-on experience with Amazon Connect, including contact flows, queues, routing rules, agents, schedules, user management, routing profiles, Contact Control Panel (CCP), client streams, and Amazon Lex chatbots.
• Experience integrating Amazon Connect with third-party applications and enterprise platforms using RESTful APIs and web services.
• Strong programming experience with Java or Node.js.
• 3+ years of experience designing application architecture for enterprise-scale solutions.
• Experience developing high-scale web applications and microservices-based architectures.
• Experience implementing SOAP and REST APIs using enterprise API management tools.
• Experience working with NoSQL databases such as Amazon DynamoDB.
• Experience with AWS cloud services and cloud-native application development.
• Experience with CI/CD pipelines, automated testing, and DevOps practices.
• Strong analytical, troubleshooting, communication, and collaboration skills.
• Experience working in Agile/Scrum software development environments.
Preferred Qualifications
• Experience with Python and Node.js development.
• Experience with AWS services including Lambda, SQS, EC2, ECS, and Terraform.
• Experience with Kubernetes or Red Hat OpenShift.
• Knowledge of Cyara Designer for contact center testing and automation.
• Experience with Angular, HTML5, CSS3, and JavaScript.
• Experience designing highly available, scalable, cloud-native enterprise applications.
We are seeking an AWS Connect Developer/Engineer to design, develop, and support enterprise contact center solutions using Amazon Connect and AWS cloud technologies. This role is responsible for implementing scalable contact center architectures, developing backend services, integrating third-party platforms, and delivering cloud-native solutions that enhance customer engagement. The ideal candidate will have strong expertise in Amazon Connect, Java or Node.js, RESTful APIs, AWS services, and microservices architecture within Agile development environments.
Key Responsibilities
• Design, develop, and maintain enterprise contact center solutions using Amazon Connect.
• Configure and manage Amazon Connect contact flows, queues, routing rules, agents, schedules, user management, and operational workflows.
• Design, implement, and maintain Amazon Connect features, integrations, and functionality.
• Develop backend services and microservices using Java or Node.js.
• Build and integrate RESTful APIs, SOAP services, and third-party platform integrations.
• Support AI-powered voice and chat capabilities, including Amazon Lex chatbot integrations.
• Develop reusable microservices, prototypes, and cloud-native application components.
• Provide architectural guidance and technical leadership throughout the software development lifecycle.
• Document architecture decisions and present technical solutions to development teams and stakeholders.
• Perform code reviews, design reviews, and ensure adherence to software engineering best practices.
• Design and implement automated functional, integration, and system testing.
• Promote DevOps practices by automating build, testing, deployment, and scaling processes.
• Contribute to service-oriented architecture (SOA) standards and perform impact analysis for new solutions.
• Mentor developers and provide technical guidance to resolve complex engineering challenges.
• Collaborate with cross-functional teams using Agile/Scrum methodologies to deliver high-quality software solutions.
Required Qualifications
• Bachelor's degree in Computer Science or a related field, or equivalent professional experience.
• 10+ years of experience as a Software Engineer, Technical Lead, or Solutions Architect.
• Strong hands-on experience with Amazon Connect, including contact flows, queues, routing rules, agents, schedules, user management, routing profiles, Contact Control Panel (CCP), client streams, and Amazon Lex chatbots.
• Experience integrating Amazon Connect with third-party applications and enterprise platforms using RESTful APIs and web services.
• Strong programming experience with Java or Node.js.
• 3+ years of experience designing application architecture for enterprise-scale solutions.
• Experience developing high-scale web applications and microservices-based architectures.
• Experience implementing SOAP and REST APIs using enterprise API management tools.
• Experience working with NoSQL databases such as Amazon DynamoDB.
• Experience with AWS cloud services and cloud-native application development.
• Experience with CI/CD pipelines, automated testing, and DevOps practices.
• Strong analytical, troubleshooting, communication, and collaboration skills.
• Experience working in Agile/Scrum software development environments.
Preferred Qualifications
• Experience with Python and Node.js development.
• Experience with AWS services including Lambda, SQS, EC2, ECS, and Terraform.
• Experience with Kubernetes or Red Hat OpenShift.
• Knowledge of Cyara Designer for contact center testing and automation.
• Experience with Angular, HTML5, CSS3, and JavaScript.
• Experience designing highly available, scalable, cloud-native enterprise applications.
About Compunnel
Sourced by ZipRecruiter
Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Plainsboro, NJ, US
Year founded
1994