Durham, NC · On-site
Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...
Durham, NC · On-site
Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...
Durham, NC · On-site
Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...
Durham, NC · On-site
Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...
Chapel Hill, NC · On-site
$70K - $76K/yr
In addition to these core responsibilities, the analyst will play a key role in testing and refining UNC-Chapel Hill's Generative AI-powered policy chatbot as the office continues to iterate on the ...
Chapel Hill, NC · On-site
$70K - $76K/yr
In addition to these core responsibilities, the analyst will play a key role in testing and refining UNC-Chapel Hill's Generative AI-powered policy chatbot as the office continues to iterate on the ...
$10.52 - $15.10
7% of jobs
$15.10 - $19.69
16% of jobs
$20.71 is the 25th percentile. Wages below this are outliers.
$19.69 - $24.28
9% of jobs
$24.28 - $28.87
3% of jobs
$28.87 - $33.46
10% of jobs
The median wage is $35.29 / hr.
$33.46 - $38.05
10% of jobs
$38.05 - $42.63
7% of jobs
$42.63 - $47.22
9% of jobs
$47.84 is the 75th percentile. Wages above this are outliers.
$47.22 - $51.81
16% of jobs
$51.81 - $56.40
6% of jobs
$56.40 - $60.99
5% of jobs
$10
$37
$60
To thrive as a Chatbot Tester, you need a solid understanding of software testing principles, strong analytical skills, and familiarity with chatbot or conversational AI platforms. Experience with testing tools like Selenium, Postman, and chatbot development environments, as well as knowledge of QA methodologies or ISTQB certification, is highly valuable. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for identifying and describing chatbot issues. Mastering these skills ensures chatbots are accurate, user-friendly, and aligned with business requirements, making the tester an integral part of the development process.
As a Chatbot Tester, your day-to-day tasks typically involve creating and executing test cases to evaluate chatbot functionality, accuracy, and user experience. You’ll interact with the chatbot across multiple scenarios, document defects or unexpected behaviors, and collaborate closely with developers and conversational designers to resolve issues. Regular responsibilities also include reviewing conversation logs to spot inconsistencies, ensuring compliance with language and tone guidelines, and updating test cases as the chatbot evolves. This role is highly collaborative, so clear communication and adaptability are important for working in cross-functional teams. Gaining hands-on experience with various tools and workflows can also set you up for advancement into more senior testing or QA roles.
A Chatbot Tester is responsible for evaluating and improving chatbot performance by testing its responses, functionality, and user interactions. They identify bugs, inconsistencies, and areas for improvement to enhance user experience. Testers use various testing methods, including manual and automated testing, to ensure the chatbot understands and responds accurately. Their role helps refine chatbot behavior, making interactions more natural and efficient.
Full-time
Posted yesterday
Position Summary:
Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.
In the Senior Software Engineer position, you'll lead the development of intelligent, adaptive, and scalable applications by leveraging AI-powered development tools, machine learning models, and automation frameworks. Beyond writing code, you will play a key role in setting technical direction, mentoring engineers, and driving AI-first software strategies. You'll work on a cross-functional team dedicated to creating high-quality, scalable web-based products, mobile applications, or server-based systems. As a senior engineer, you will take ownership of complex AI-enhanced solutions, influence architectural decisions, and advocate for AI-driven development methodologies. Your leadership will help the team develop a deep understanding of business context, financial trade-offs, and the strategic impact of AI-powered solutions.
Skills Needed:
Applies AI and Technology - Identifies opportunities to boost efficiency and add value using AI and tech. Embraces and applies digital innovations and tech solutions to build business. Eagerly learns and integrates new technologies where they matter most.
Champions Innovation - Propels teams to unlock value with cutting-edge, tech-enabled innovations. Stays ahead of the tech curve, ready to embrace the next big thing. Leads with an entrepreneurial mindset and takes calculated risks.
Leads Through Change & Ambiguity - Navigates the unknown with confidence, steering through change and uncertainty with a clear vision and unwavering determination.
Ability to mentor and lead engineers in AI-first development methodologies, fostering a culture of innovation and technical excellence.
Technical expertise in AI integration across natural language processing, computer vision, and generative models.
What You'll Do and Impact:
Lead and mentor engineers in AI-first development methodologies and best practices.
Architect and scale AI-enhanced systems, ensuring security, scalability, and high performance.
Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated content creation into products.
Drive adoption of AI-powered engineering tools (e.g., LLM-augmented IDEs, automation frameworks) to enhance development efficiency.
Implement observability and monitoring systems to track AI application performance and ensure proactive issue resolution.
Design and optimize AI-driven APIs and microservices for seamless interaction with models, applications, and databases.
Stay engaged with AI and engineering communities, bringing cutting-edge practices and insights back to the team.
Mentor engineers on technical execution, business impact, and AI-first strategic thinking.
Balance execution speed with innovation, rapidly testing and iterating AI-driven features.
Work in an agile environment, ensuring high-quality, scalable software solutions.
Experience:
5-7+ years of software development experience, including 2+ years working on AI-powered applications or AI-integrated solutions.
Bachelor's degree in Computer Science, Computer Engineering, or a related field.
Hands-on experience developing and deploying AI-driven applications (provide examples using models like Hugging Face or APIs like OpenAI, Anthropic).
Proficiency in Microsoft environments (Visual Studio, VS Code) and cloud services (AWS, Azure) for scalable AI applications.
Strong understanding of AI model cost optimization, infrastructure scaling, and performance tuning.
Experience integrating LLMs, agentic workflows, and autonomous AI systems into production environments.
Proven ability to mentor engineers and lead AI-first engineering transformations.
Additional Items of Interest:
Contributions to open-source AI projects or AI research.
Experience with agentic AI frameworks (LangChain, AutoGPT).
Thought leadership through conferences, research, or industry engagement in AI-first development.
Expertise in AI-powered UI/UX development and human-computer interaction.
Strong proficiency in containerization (Docker, Kubernetes) and cloud-native AI deployments.
Diligence in unit testing, integration testing, and AI-driven problem-solving.
Job to be performed in the location listed. Generous benefit package available.
Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.
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