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Chatbot Manager Jobs in Ontario (NOW HIRING)

Forhyre

Test Automation - Manager

Toronto, ON

As the Test Automation Manager, you will be responsible for leading and managing our automation ... C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA ...

KPMG

IT End User Support Manager

Toronto, ON · On-site +1

Promote and maximize use of KPMG's internal IT Support AI Chatbot. * Maintain and update documentation related to IT support procedures, asset management, and user onboarding/offboarding processes.

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League Inc.

Director, Growth Marketing

Toronto, ON · On-site

Ensure access management is performed in compliance with the employee's role and responsibilities ... Real experience building AI agents or automations, not just prompting a chatbot - bonus if you ...

Voiceflow

Head of Solution Engineering

Toronto, ON · On-site

$130 - $160/hr

Manage SE and Technical Account Management teams on advanced technical positioning and solution ... chatbot builders, modern LLM‑based agents) * 10+ years in solutions engineering, solution ...

US Mobile

Staff Frontend Engineer

Toronto, ON

CA$160K - CA$250K/yr

Work on mission-critical projects, like our next-gen agentic AI chatbot that's redefining how ... Experience with state management and data fetching libraries (e.g., Tanstack Query, Redux, Zustand)

Hyundai Motor Company

Supervisor, CR

Markham, ON

... and Chatbot, ensuring timely responses and effective resolution. * Monitor online reputation platforms and coordinate escalations for highrisk or sensitive cases. Vendor Relationship Management

Royal Bank of Canada

Staff AI Engineer

Toronto, ON · On-site

... chatbot demos, but production systems that move the needle. You'll design and ship MCP servers ... Set technical direction - make architecture decisions on how agents interact with tools, manage ...

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Chatbot Manager information

What is the difference between Chatbot Manager vs Chatbot Developer?

AspectChatbot ManagerChatbot Developer
Primary RoleOversees chatbot projects, manages teams, and ensures chatbot performance aligns with business goals.Designs, codes, and implements chatbot functionalities and features.
Required SkillsProject management, communication, understanding of AI and NLP concepts.Programming languages (Python, JavaScript), AI/NLP development skills.
Work EnvironmentTypically in managerial or coordination roles within tech or customer service industries.Hands-on coding and development in software or AI teams.
Common CertificationsProject management certifications, AI/NLP courses.Programming certifications, AI/NLP training.

While a Chatbot Manager oversees the overall chatbot strategy and team, a Chatbot Developer focuses on building and coding the chatbot functionalities. Both roles often collaborate but differ in their core responsibilities and skill sets.

What is a chatbot manager?

A Chatbot Manager is a professional responsible for overseeing the development, deployment, and optimization of chatbots for organizations. They coordinate between technical teams, content creators, and stakeholders to ensure chatbots provide effective customer service, support, or engagement. Their duties include analyzing chatbot performance, managing updates, and implementing improvements based on user feedback and analytics. Chatbot Managers also stay updated with the latest AI and conversational technologies to enhance user experience.

What are some common challenges faced by a chatbot manager when optimizing bot performance, and how are they typically addressed?

A Chatbot Manager often encounters challenges such as ensuring the chatbot accurately understands user intent, maintaining up-to-date responses, and handling complex or ambiguous queries. To address these, managers regularly analyze chat logs for patterns, work closely with data analysts and conversational designers to refine scripts, and implement continuous training for the chatbot using real user data. Collaborating with customer support and product teams helps ensure the bot remains aligned with evolving business needs and delivers consistent, high-quality user experiences.

What are the key skills and qualifications needed to thrive as a chatbot manager?

To thrive as a Chatbot Manager, you need expertise in conversational design, data analysis, and a solid understanding of AI and natural language processing, often backed by a degree in computer science or a related field. Familiarity with chatbot platforms (like Dialogflow or Microsoft Bot Framework), analytics tools, and experience with APIs or scripting languages is typically required. Strong communication, problem-solving, and project management skills help you collaborate across teams and optimize user experiences. These skills are crucial for developing effective, user-friendly chatbots that drive customer engagement and achieve business objectives.
What are the most commonly searched types of Chatbot jobs in Ontario? The most popular types of Chatbot jobs in Ontario are:
What are popular job titles related to Chatbot Manager jobs in Ontario? For Chatbot Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Chatbot Manager jobs in Ontario look for? The top searched job categories for Chatbot Manager jobs in Ontario are:
What cities in Ontario are hiring for Chatbot Manager jobs? Cities in Ontario with the most Chatbot Manager job openings:
Chatbot Manager jobs near you
Infographic showing various Chatbot Manager job openings in Ontario as of July 2026, with employment types broken down into 70% Full Time, 10% Part Time, and 20% Contract. Highlights an 67% In-person, 6% Hybrid, and 27% Remote job distribution.

Product Manager - Conversational AI

Forhyre

Toronto, ON

Full-time

Re-posted 26 days ago

Job description

Are you passionate about the future of AI and its potential to transform business operations?

Join ChatBotz.ai, an innovative company at the forefront of developing intelligent chatbot solutions. We are seeking a highly skilled and motivated Product Manager to lead our Conversational AI team.

As a Product Manager - Conversational AI at ChatBotz.ai, you will play a pivotal role in driving the development and success of our cutting-edge chatbot technology. You will be responsible for overseeing the entire product lifecycle, from ideation to launch and beyond. Your expertise in Conversational AI will shape the future of our chatbot solutions, enabling us to provide personalized and interactive experiences for users.

Responsibilities:

  • Lead the product strategy and vision for our Conversational AI solutions, ensuring alignment with the company's overall goals and objectives.
  • Conduct market research and analysis to identify customer needs, trends, and opportunities in the Conversational AI space.
  • Collaborate with cross-functional teams including engineering, design, and business development to define product requirements and specifications.
  • Drive the product roadmap, making data-driven decisions and prioritizing features and enhancements based on customer feedback and market demand.
  • Work closely with the engineering team to define technical requirements and ensure successful implementation of new features and functionalities.
  • Monitor product performance, conduct user testing, and gather feedback to continuously improve the user experience and optimize product performance.
  • Stay up-to-date with industry trends and advancements in Conversational AI technology, bringing fresh ideas and innovative approaches to drive product innovation.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree is a plus.
  • Proven experience as a Product Manager in the AI or Conversational AI industry.
  • Strong knowledge of Conversational AI technologies, including Natural Language Processing (NLP) and Machine Learning (ML).
  • Familiarity with chatbot platforms, frameworks, and tools.
  • Excellent analytical skills with the ability to translate complex technical concepts into clear product requirements.
  • Strong leadership and communication skills to effectively collaborate with cross-functional teams.
  • Experience in Agile software development methodologies.
  • A passion for innovation and a deep understanding of customer needs.

Join ChatBotz.ai today and be part of a dynamic team that is revolutionizing businesses through the power of Conversational AI. Apply now to shape the future of intelligent chatbot solutions!