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Chatbot Manager Jobs in New York (NOW HIRING)

3B Staffing LLC

Chatbot UI Developer

Parsippany, NJ · On-site

$50.25 - $65.25/hr

React.js (or Angular/Vue), Redux or similar state management tools. * Chatbot Platforms: Experience with conversational UI frameworks (e.g., Bot Framework Web Chat, Rasa UI). * API Integration:

3B Staffing LLC

Chatbot UI Developer

Parsippany, NJ

$50.25 - $65.25/hr

React.js (or Angular/Vue), Redux or similar state management tools. * Chatbot Platforms: Experience with conversational UI frameworks (e.g., Bot Framework Web Chat, Rasa UI). * API Integration:

3B Staffing LLC

IVR Chatbot Developer

Newark, NJ · Remote

... M integrations, and speech-enabled AI-powered solutions. Job Overview: We are looking for an experienced IVR Chatbot Developer with Genesys Cloud CX expertise to design and develop self-service and ...

3B Staffing LLC

IVR Chatbot Developer

Newark, NJ · Remote

... M integrations, and speech-enabled AI-powered solutions. Job Overview: We are looking for an experienced IVR Chatbot Developer with Genesys Cloud CX expertise to design and develop self-service and ...

Flex

Lead, CS AI Content

New York, NY

Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including structured responses, decision trees, and escalation logic. * Author conversational AI dialogue flows ...

Forhyre

Test Automation - Manager

New York, NY

$50.25 - $66.50/hr

As the Test Automation Manager, you will be responsible for leading and managing our automation ... C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA ...

Forhyre

Test Automation - Manager

New York, NY

$50.25 - $66.50/hr

As the Test Automation Manager, you will be responsible for leading and managing our automation ... C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA ...

Harvey

AI Support Lead

Manhattan, NY · On-site

$200 - $280/hr

Role Overview Own Harvey's conversational AI and chatbot mandate end to end: the vendor ... The vendor relationship is managed proactively - pilots are structured, evaluated, and iterated on ...

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Chatbot Manager information

What is a chatbot manager?

A Chatbot Manager is a professional responsible for overseeing the development, deployment, and optimization of chatbots for organizations. They coordinate between technical teams, content creators, and stakeholders to ensure chatbots provide effective customer service, support, or engagement. Their duties include analyzing chatbot performance, managing updates, and implementing improvements based on user feedback and analytics. Chatbot Managers also stay updated with the latest AI and conversational technologies to enhance user experience.

What are the key skills and qualifications needed to thrive as a chatbot manager?

To thrive as a Chatbot Manager, you need expertise in conversational design, data analysis, and a solid understanding of AI and natural language processing, often backed by a degree in computer science or a related field. Familiarity with chatbot platforms (like Dialogflow or Microsoft Bot Framework), analytics tools, and experience with APIs or scripting languages is typically required. Strong communication, problem-solving, and project management skills help you collaborate across teams and optimize user experiences. These skills are crucial for developing effective, user-friendly chatbots that drive customer engagement and achieve business objectives.

What are some common challenges faced by a chatbot manager when optimizing bot performance, and how are they typically addressed?

A Chatbot Manager often encounters challenges such as ensuring the chatbot accurately understands user intent, maintaining up-to-date responses, and handling complex or ambiguous queries. To address these, managers regularly analyze chat logs for patterns, work closely with data analysts and conversational designers to refine scripts, and implement continuous training for the chatbot using real user data. Collaborating with customer support and product teams helps ensure the bot remains aligned with evolving business needs and delivers consistent, high-quality user experiences.

What is the difference between Chatbot Manager vs Chatbot Developer?

AspectChatbot ManagerChatbot Developer
Primary RoleOversees chatbot projects, manages teams, and ensures chatbot performance aligns with business goals.Designs, codes, and implements chatbot functionalities and features.
Required SkillsProject management, communication, understanding of AI and NLP concepts.Programming languages (Python, JavaScript), AI/NLP development skills.
Work EnvironmentTypically in managerial or coordination roles within tech or customer service industries.Hands-on coding and development in software or AI teams.
Common CertificationsProject management certifications, AI/NLP courses.Programming certifications, AI/NLP training.

While a Chatbot Manager oversees the overall chatbot strategy and team, a Chatbot Developer focuses on building and coding the chatbot functionalities. Both roles often collaborate but differ in their core responsibilities and skill sets.

What are the most commonly searched types of Chatbot jobs in New York?

The most popular types of Chatbot jobs in New York are:

What are popular job titles related to Chatbot Manager jobs in New York?

For Chatbot Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Chatbot Manager jobs in New York look for?

The top searched job categories for Chatbot Manager jobs in New York are:

Chatbot Manager jobs near you
Infographic showing various Chatbot Manager job openings in New York as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Chatbot UI Developer

3B Staffing LLC

Parsippany, NJ • On-site

$50.25 - $65.25/hr

Full-time

Posted 4 days ago

Job description

Onsite in Parsippany, New Jersey 07054 with potential for hybrid

Locals only

Chatbot UI Developer

Duration: Contract until 12/31/2026 with potential for extensions

Interview Mode: Candidates must be local and readily available to interview in-person in Parsippany, NJ

This is a UI developer that has experience developing Chatbot interfaces.

Job Description: Our client is seeking a Front-End Chatbot Developer to design and implement engaging, user-friendly chatbot interfaces. This role involves working closely with UX designers, backend developers, and product teams to deliver conversational experiences that enhance customer interaction.

Key Responsibilities

  • Develop responsive, accessible, and high-performing chatbot UIs using modern front-end frameworks.
  • Integrate chatbot interfaces with backend APIs and conversational AI platforms.
  • Collaborate with UX teams to ensure intuitive design and seamless user experience.
  • Optimize performance for multiple devices and browsers.
  • Implement secure coding practices and adhere to enterprise standards.
  • Troubleshoot and resolve UI issues promptly.

Required Skills & Qualifications

  • Front-End Technologies: HTML5, CSS3, JavaScript (ES6+), TypeScript.
  • Frameworks & Libraries: React.js (or Angular/Vue), Redux or similar state management tools.
  • Chatbot Platforms: Experience with conversational UI frameworks (e.g., Bot Framework Web Chat, Rasa UI).
  • API Integration: RESTful services, JSON handling.
  • UI/UX Principles: Responsive design, accessibility standards (WCAG).
  • Tools: Git, npm/yarn, build tools (Webpack, Babel).
  • Testing: Unit and integration testing (Jest, Cypress).
  • Familiarity with enterprise deployment environments and collaboration tools like Microsoft Teams.

Nice to Have

  • Working knowledge of cloud platforms (GCP) for chatbot hosting.
  • Understanding of conversational AI concepts and NLP integration.
  • Experience in agile development environments.

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