1

Chatbot Engineer Jobs in Massachusetts (NOW HIRING)

Sr. Salesforce Developer, Service Cloud

Bedford, MA · On-site

$58.25 - $77.25/hr

... chatbot to support transactional workflows • Improve chatbot accuracy using Salesforce Knowledge ... DevOps and Git-based deployment practices Qualifications : Required : • Candidates MUST be local ...

Software Engineer III

Boston, MA · On-site +1

$136K - $225K/yr

... chatbot and search systems that power intelligent, personalized, and delightful customer ... As a Software Engineer III focusing on back-end development of our Search and Listings Team, you ...

$95K - $119K/yr

AI Agent & Chatbot Projects * AI Workflow Projects * Predictive Modeling Projects * Educate Finance ... Bachelors' degree in Engineering, Technology field, and/or Finance or equivalent * Project ...

You will work closely with product, engineering, and platform AI teams in a fast-moving, early ... Own the end-to-end conversational experience for an AI-powered financial chatbot, from concept ...

You will work closely with product, engineering, and platform AI teams in a fastmoving, earlygrowth ... Own the endtoend conversational experience for an AIpowered financial chatbot, from concept through ...

Not a chatbot that answers questions, an agent with its own workspace, that does the work: pulls ... developer. It's built inside Ahrefs, which gives it something almost no AI product has: fifteen ...

Not a chatbot that answers questions, an agent with its own workspace, that does the work: pulls ... developer. It's built inside Ahrefs, which gives it something almost no AI product has: fifteen ...

New

Not a chatbot that answers questions, an agent with its own workspace, that does the work: pulls ... developer. It's built inside Ahrefs, which gives it something almost no AI product has: fifteen ...

Not a chatbot that answers questions -- an agent with its own workspace, that does the work: pulls ... developer. It's built inside Ahrefs, which gives it something almost no AI product has: fifteen ...

New

Not a chatbot that answers questions - an agent with its own workspace, that does the work: pulls ... developer. It's built inside Ahrefs, which gives it something almost no AI product has: fifteen ...

Not a chatbot that answers questions - an agent with its own workspace, that does the work: pulls ... developer. It's built inside Ahrefs, which gives it something almost no AI product has: fifteen ...

Head of Paid - Letaido

Cambridge, MA · On-site

$140 - $200/hr

Not a chatbot that answers questions, an agent with its own workspace, that does the work: pulls ... developer. It's built inside Ahrefs, which gives it something almost no AI product has: fifteen ...

New

Not a chatbot that answers questions an agent with its own workspace, that does the work: pulls the ... developer. It's built inside Ahrefs, which gives it something almost no AI product has: fifteen ...

next page

Showing results 1-20

Chatbot Engineer information

See Massachusetts salary details

$42.6K

$111.1K

$150.2K

How much do chatbot engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for chatbot engineer in Massachusetts is $111,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,700.00 and $127,200.00 per year, depending on experience, location, and employer.

What is a chatbot engineer?

A Chatbot Engineer is a software developer who designs, builds, and maintains chatbot applications. They use natural language processing (NLP), artificial intelligence (AI), and various programming languages to create bots that automate conversations and improve user interactions. Their responsibilities include developing chatbot logic, integrating with APIs, testing for accuracy, and optimizing performance. Chatbot Engineers work closely with data scientists, UX designers, and business teams to ensure the chatbot meets user needs.

What are the typical daily responsibilities of a chatbot engineer?

As a Chatbot Engineer, your typical day involves designing, developing, and maintaining chatbot applications, collaborating closely with UX/UI designers and product managers to define conversational flows. You will also troubleshoot issues, optimize algorithms for better user understanding, and continuously improve the chatbot's performance by analyzing user interactions and feedback. Additionally, you may participate in testing and deploying new features, integrating chatbots with third-party tools, and staying updated on the latest trends in conversational AI. This role often requires balancing technical execution with a strong focus on user experience and business goals.

What are the key skills and qualifications needed to thrive as a chatbot engineer?

To thrive as a Chatbot Engineer, you need strong programming skills (often in Python or JavaScript), familiarity with machine learning concepts, and experience in natural language processing (NLP), typically supported by a computer science degree or relevant certification. Proficiency with conversational AI platforms (such as Dialogflow, Rasa, or Microsoft Bot Framework) and cloud services is essential, and certifications in these tools can be advantageous. Creative problem-solving, excellent communication, and a user-centric mindset are key soft skills for success in this role. These abilities help ensure that chatbot solutions are technically robust, user-friendly, and effectively meet business and user needs.

What are popular job titles related to Chatbot Engineer jobs in Massachusetts?

For Chatbot Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Chatbot Engineer jobs in Massachusetts look for?

The top searched job categories for Chatbot Engineer jobs in Massachusetts are:

Infographic showing various Chatbot Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 92% Full Time, 3% Part Time, and 5% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $111,126 per year, or $53.4 per hour.

Senior Salesforce Developer, Service Cloud

iRobot

Bedford, MA • On-site

$88K - $126K/yr

Full-time

Re-posted 9 days ago


Job description

Salary Range: $88,000.00 - $126,000.00
Introduction
We are looking for a Senior Salesforce Developer with strong experience in Service Cloud and hands-on exposure Agentforce. This role will support and enhance our Customer Care CRM platform, including an existing AI-powered chatbot used for customer troubleshooting.
You will help expand the chatbot to support Agentforce actions, and scale it globally to support Europe and Japan with multilingual and localized workflows. This role combines Salesforce development, integrations, and AI-driven automation.
Must be local to the Bedford, MA area and have reliable transportation
What You Will Do:
  • Design, build, and support solutions on Salesforce Service Cloud, Salesforce Order Management (OMS) using Apex, Lightning, and Flows
  • Deliver enhancements across the full development lifecycle
  • Work closely with business teams to translate requirements into scalable solutions
  • Follow Salesforce best practices for development, testing, and documentation
  • Build and maintain API integrations using Apex and REST services
  • AI / Agentforce Chatbot
    Enhance the existing Agentforce chatbot to support transactional workflows
  • Improve chatbot accuracy using Salesforce Knowledge, product data, and business rules
  • Configure prompts, intents, actions, and fallback logic
  • Data Cloud & Personalization
  • Use Salesforce Data Cloud to support personalization and AI grounding
  • Support identity resolution and data mapping as needed
  • Testing, Release & Governance
  • Support testing, UAT, deployments, and production releases
  • Follow DevOps and Git-based deployment practices

To Be Successful You Will Have:
  • 5+ years of Salesforce development experience
  • Strong experience with:
    • Apex, Lightning Web Components, Flows REST APIs and integrations
    • Salesforce Service Cloud
    • Hands-on experience with Salesforce Agentforce
    • Experience working with Salesforce Order Management (OMS) & Salesforce Service cloud
  • Familiarity with Salesforce Data Cloud
  • Experience with Git and Salesforce deployments
  • Strong problem-solving and collaboration skills
  • Salesforce certifications (Platform Developer I/II)
  • Experience with AI, chatbots, or conversational automation
  • Experience supporting global or multilingual Salesforce implementations
  • Background in customer service, warranty, or technical support systems
  • LI-ONSITE (min 3xs a week in office)

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of any additional employment visas at this time.