ZipRecruiter

Log In

1

Chat Jobs in San Ramon, CA (NOW HIRING)

next page

Showing results 1-20

All JobsChat JobsChat Jobs in San Ramon, CA

Chat information

See San Ramon, CA salary details

$26.3K

$66.5K

$96.7K

How much do chat jobs pay per year?

As of Jun 23, 2026, the average yearly pay for chat in San Ramon, CA is $66,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $96,100.00 per year, depending on experience, location, and employer.

Is paid chatting a legitimate job?

Paid chatting jobs involve providing conversation or companionship services online for compensation. While some platforms are legitimate, others may be scams or require careful verification of the company's credibility and payment methods before committing to such work.

What are the key skills and qualifications needed to thrive as a Chat Support Specialist, and why are they important?

To thrive as a Chat Support Specialist, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is essential. Patience, empathy, and active listening are crucial soft skills for handling customer concerns effectively. These skills ensure efficient issue resolution, high customer satisfaction, and a positive brand reputation in fast-paced online environments.

What are Chat jobs?

Chat jobs typically involve providing customer service, sales support, or technical assistance through online chat platforms. Employees in these roles communicate with customers in real time, helping to answer questions, resolve issues, or guide users through various processes. These positions are popular in industries such as e-commerce, telecommunications, and tech support because they allow for quick, efficient, and written communication. Strong typing skills, clear communication, and problem-solving abilities are important for success in chat jobs.

What are some common challenges faced by chat support representatives in managing multiple customer conversations simultaneously?

Chat support representatives often handle several customer conversations at once, which can be challenging due to the need to maintain accuracy and a positive tone in each interaction. Multitasking requires strong organizational skills and the ability to quickly switch contexts without losing track of individual customer issues. It's important to prioritize urgent requests, use pre-written responses judiciously, and stay attentive to each customer's needs to ensure a high standard of service. Ongoing training and effective use of chat support tools can help in managing these challenges efficiently.

How do I become a text chat agent?

To become a chat agent, you typically need strong communication skills, basic computer literacy, and the ability to type quickly and accurately. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or customer service protocols. Relevant experience in customer support or online communication can improve your chances of securing a position.

How to make $1000 a week remote?

To earn $1000 a week remotely, roles such as freelance writer, virtual assistant, or online tutor can be viable, often requiring strong skills, reliable internet, and self-discipline. Building a client base or reputation on platforms like Upwork or Fiverr can help increase earnings, and diversifying income streams or offering specialized services can also boost weekly income.

What job makes $10,000 a month without a degree?

High-paying jobs that can earn $10,000 or more per month without a degree include roles such as sales managers, real estate brokers, and skilled trades like electricians or plumbers with experience. Success in these fields often depends on skills, certifications, and experience rather than formal education, and they may require long hours or self-employment.
What are the most commonly searched types of Chat jobs in San Ramon, CA? The most popular types of Chat jobs in San Ramon, CA are:
What are popular job titles related to Chat jobs in San Ramon, CA? For Chat jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Chat jobs in San Ramon, CA look for? The top searched job categories for Chat jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Chat jobs? Cities near San Ramon, CA with the most Chat job openings:
Chat jobs near you
988 Text/Chat Contact Specialist - Full Time

988 Text/Chat Contact Specialist - Full Time

Contra Costa Crisis Center

Walnut Creek, CA • On-site

$25 - $28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description


988 Contact Specialist (Text/Chat)

Location: Walnut Creek, CA - On-site, Full-time

Compensation Range: $25-28/hour, Non-Exempt

Opportunities for pay increase following successful completion of training and tenure milestones.


Full Time Shifts Available:

Evening, Night, Overnight/Graveyard

The 988 Text/Chat Contact Specialist primary responsibility is to respond to text/chat as assigned by the Shift Supervisor and/or Center Manager


About Contra Costa Crisis Center The Contra Costa Crisis Center strengthens our community by providing 24/7 services that prevent and reduce the impact of crisis. Through 988, 211, Grief Services, and coordinated partnerships with health and behavioral health systems, we connect people in need to compassionate care and life-saving support every day.


Position Summary The 988 Chat/Text Contact Specialist responds to calls from individuals seeking emotional support, crisis counseling, or suicide prevention assistance. Working as part of a collaborative team in our 24/7 call center, Chat/Text Contact Specialists help people in distress feel heard, supported, and safely connected to appropriate resources. This position reports to the Shift Supervisor and/or Center Manager and requires an on-site presence in Walnut Creek, CA.


Key Responsibilities Respond to 988 text/chat as assigned on the 24/7 Crisis Lines and National Suicide Prevention Lifeline and 988 Text Line platform. Provide compassionate, clinically informed crisis counseling to reduce distress and support caller safety. Maintain accurate, timely documentation and uphold confidentiality standards. Respond to after-hours community lines as assigned. Build rapport with callers while maintaining professional boundaries. Collaborate with peers, volunteers, and supervisors to ensure high-quality service delivery. Communicate effectively and compassionately with text/chat contacts, staff and volunteers. Engage in ongoing training, supervision, and certification (including American Association of Suicidology requirements). Support and coach volunteer crisis counselors from a multicultural and inclusive perspective.


Required Qualifications Commitment to working within Contra Costa Crisis Center's Code of Ethics and organizational policies. Experience and demonstrated ability to work effectively with racially, culturally, and economically diverse populations. Strong verbal and written communication skills, including the ability to apply the structure of a crisis call using transitional phrases. Proficiency with computers, databases, and online communication tools. Demonstrated personal accountability, emotional maturity, and team participation. Ability to apply the structure of a call/text/chat including transitional phrases Ability to direct clients to appropriate resources. Willingness to develop knowledge in trauma-informed care, grief and loss, mental health conditions, and boundary setting.


Strongly Preferred Bachelor's degree in psychology, social welfare, counseling, or related field. Spanish language fluency (spoken and written). Flexible schedule with evening, weekend, and holiday availability.


Compensation & Benefits Hourly Rate Range: $25-28/hour. Opportunities for pay increase following successful completion of training and tenure milestones. Comprehensive benefits package for eligible employees including medical, dental, vision, life, AD&D, LTD, paid vacation, holidays, sick time, and a 403(b)-retirement plan.


Equal Employment Opportunity Statement Contra Costa Crisis Center is an equal opportunity employer committed to treating all people with dignity and respect. We value the diverse experiences and perspectives that strengthen our ability to serve the community.


To Apply Submit your application, resume, and responses to screening questions through GetHired. Applications will be reviewed on a rolling basis until positions are filled.


Apply