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Chat Support Jobs in Modesto, CA (NOW HIRING)

TNAA

Wound Care () Registered Nurse RN

Modesto, CA

$58.65/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... support effective patient-centered care. Requirements*: BLS, 2 Years * Additional certifications ...

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Showing results 21-40

All JobsChat Support JobsChat Support Jobs in Modesto, CA

Chat Support information

See Modesto, CA salary details

$15

$27

$47

How much do chat support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for chat support in Modesto, CA is $27.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $29.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.
What are the most commonly searched types of Chat Support jobs in Modesto, CA? The most popular types of Chat Support jobs in Modesto, CA are:
What are popular job titles related to Chat Support jobs in Modesto, CA? For Chat Support jobs in Modesto, CA, the most frequently searched job titles are:
What job categories do people searching Chat Support jobs in Modesto, CA look for? The top searched job categories for Chat Support jobs in Modesto, CA are:
What cities near Modesto, CA are hiring for Chat Support jobs? Cities near Modesto, CA with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Modesto, CA as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $57,159 per year, or $27.5 per hour.

Customer Service Representative/Scheduling for a Metal Manufacturing

The Carport Experts

Stockton, CA • On-site

$18 - $22/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Benefits/Perks

  • Paid Time Off
  • Paid Sick 
Job Summary
We are looking for a Customer Service Representative/Scheduling for a manufacturing company to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer-savvy, and can remain calm under pressure.
Please look at the qualifications This is a high-volume role dealing with customers,  Must have Metal Manufacturing experience is required 

Responsibilities 
  • Receive a high volume of inbound calls and emails 
  • Identify the reason for the customer’s call, collect relevant information, and provide a solution
  • Refer to premade scripts for a variety of customer service topics
  • Deliver excellent service, requirements often include omni-channel support (being available on phone, email, chat, and social media) and maintaining a centralized CRM so customers don't have to repeat themselves 
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
  • Clear, concise, and professional written and verbal communication.
  • The capacity to understand customer feelings, remain calm under pressure, and de-escalate stressful situations.
  • The ability to think critically, troubleshoot, and reach fair resolutions.
  • Familiarity with basic computer software 
  • A thorough understanding of your company's products, services, and policies. (Metal Manufacturing) 
Qualifications
  • High school diploma/GED
  • 2 Years of Office Administration 
  • Google Docs- Spreadsheet- Google Drive knowledge  is required 
  • Bilingual Spanish  is required 
  • 2 years plus is required for this role (Metal Manufacturing) is a requirement 
  • Previous experience as a Customer Service Representative or in a similar role is required 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure is required for this role. 
  • Highly organized with the ability to prioritize projects and manage time effectively