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Chat Support Jobs in Mankato, MN (NOW HIRING)

Ulta Beauty

Lead Cashier

Mankato, MN · On-site

$15.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Mankato, MN

$15.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Mankato, MN

$15.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Scott County, MN

Librarian

Belle Plaine, MN

$31.70 - $47.56/hr

... chat reference, and instruction. * Plans, delivers, and/or monitors programs to all ages, including early literacy classes; markets and promotes programs throughout the library system; and supports ...

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All JobsChat Support JobsChat Support Jobs in Mankato, MN

Chat Support information

See Mankato, MN salary details

$14

$25

$44

How much do chat support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for chat support in Mankato, MN is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.

What are the most commonly searched types of Chat Support jobs in Mankato, MN?

The most popular types of Chat Support jobs in Mankato, MN are:

What job categories do people searching Chat Support jobs in Mankato, MN look for?

The top searched job categories for Chat Support jobs in Mankato, MN are:

What cities near Mankato, MN are hiring for Chat Support jobs?

Cities near Mankato, MN with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Mankato, MN as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $53,707 per year, or $25.8 per hour.

Temporary Customer Service Representative (Remote- MN/KY)

FUN.com, Inc.

North Mankato, MN • Remote

$15.75 - $21.50/hr

Temporary

Posted 3 days ago

New

Job description

Description

Are you looking for a fast-paced job that requires no previous experience, offers flexible scheduling, a relaxed dress code, and a fun atmosphere full of friendly people? Look no further! Get ready to join the FUN.com family as a Temporary Remote Customer Service Representative!


Our Customer Service department is looking for seasonal employees to be the customer-facing part of our company. We are looking for people who are helpful, open, caring, and like to be on the phone talking with customers. We have established ourselves as one of the largest online Halloween costume companies in the world and therefore we need a ton of help this fall! 

Requirements

A Customer Service Representative's overall responsibility with FUN.com is to create a world class shopping experience for our customers through effective telephone, email, and live chat support.


Typical types of customer contacts include:

  • Assist in placing orders over the phone
  • Answer customer questions regarding shipping, sizing, order status, and product availability
  • Assist customers in returning and exchanging merchandise
  • Issue resolution
  • Placing a limited number of outbound calls to assist customers

Other responsibilities include:

  • Help to increase company sales through complete and friendly communication with our customers.
  • Monitor orders for inaccurate information to help ensure customer satisfaction like duplicate orders and fraudulent orders.
  • Other duties as assigned

Requirements:

  • Typing speed of 25+ words per minute
  • Take incoming phone calls
  • Ability to work a minimum of 20 hours per week (Sunday - Saturday)
  • Good understanding of computer technology and how to navigate through a web-based computer environment using multiple browser windows at once
  • The ability to effectively communicate with our customers and staff
  • Possess basic problem-solving skills
  • Possess a dedicated home office that is child and distraction free.
  • Possess a Windows home computer (not a tablet, cell phone etc.) with internet speeds of 5mbs or greater from a reliable internet service provider
  • A positive outgoing personality
  • Enjoyment from working independently
  • A Windows laptop or desktop computer are the ONLY acceptable devices for this job (No Chromebooks, iMac, MacBooks etc.)
  • USB Headset

Apply