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Chat Support Jobs in Dover, NH (NOW HIRING)

Easterseals NH

Direct Support Associate

Stratham, NH · On-site

$20/hr

As a direct support associate in our program, you will participate alongside individuals as they ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

Easterseals NH

Direct Support Associate

Hooksett, NH · On-site

$20/hr

As a direct support associate in our program, you will participate alongside individuals as they ... Schedule time to chat with our Talent Acquisition Specialist, Bill: www.calendly.com/eastersealsnh ...

Easterseals NH

Direct Support Associate

Hooksett, NH · On-site

$20/hr

As a direct support associate in our program, you will participate alongside individuals as they ... Schedule time to chat with our Talent Acquisition Specialist, Bill: www.calendly.com/eastersealsnh ...

Easterseals NH

Youth Support Specialist

Chester, NH · On-site

$20 - $23/hr

We are looking for a flexible Youth Support Specialist to join our team! Come find your purpose ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

Easterseals NH

Youth Support Specialist

Stratham, NH · On-site

$20 - $23/hr

We are looking for a flexible Youth Support Specialist to join our team! Come find your purpose ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

Easterseals NH

Youth Support Specialist

Alton, NH · On-site

$20 - $23/hr

We are looking for a flexible Youth Support Specialist to join our team! Come find your purpose ... Schedule time to chat with our Talent Acquisition Specialist, John: www.calendly.com/eastersealsnh ...

Easterseals NH

Direct Support Associate

Exeter, NH · On-site

$24/hr

Join our Easterseals NH team as a Direct Support Associate , where you'll empower adults with ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

CMC NORTH AMERICA

Technical Support Technician

Salem, NH · On-site

$35/hr

The Job Technical Support Technicians are the front line for technical assistance to customers with ... Walk customers through basic diagnostics while on the phone or via video chat * Diagnostics could ...

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All JobsChat Support JobsChat Support Jobs in Dover, NH

Chat Support information

See Dover, NH salary details

$14

$26

$45

How much do chat support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for chat support in Dover, NH is $26.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $28.94 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Dover, NH?

The most popular types of Chat Support jobs in Dover, NH are:

What job categories do people searching Chat Support jobs in Dover, NH look for?

The top searched job categories for Chat Support jobs in Dover, NH are:

What cities near Dover, NH are hiring for Chat Support jobs?

Cities near Dover, NH with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Dover, NH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 58% In-person, and 42% Remote job distribution, with an average salary of $55,323 per year, or $26.6 per hour.

Direct Support Associate

Easterseals NH

Stratham, NH • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Job Description:
We are looking for a Direct Support Associate to join our team! As a direct support associate in our program, you will participate alongside individuals as they partake in enriching, integrative activities throughout their communities. Gain hands-on experience working with adults who represent a diverse range of abilities and needs, supporting them as they achieve greater independence. Your flexible role will adjust from supervision to hand-over-hand assistance as you support each individual during work, cooking classes, yoga, or other vocational activities in their communities.
Qualifications:
  • Minimum 18 years of age
  • Valid driver's license, reliable transportation, and automobile insurance
  • High School Diploma or GED

Compensation: $20 Hourly
Hours: Full-Time, 30 hours per week; Monday-Friday 8a-2p or 8:30a-2:30p
What's in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including:
  • Medical, Dental, Vision, Life & Disability
  • PTO begins accruing on your first day!
  • Up to 9 paid holidays annually, plus one floating holiday of your choice. For programs that remain open during holidays, staff scheduled to work will receive holiday pay in accordance with program guidelines.
  • 403(b) employer match up to a maximum of 3%
  • Tuition reimbursement after one year of employment
  • Student loan repayment for qualifying degrees after one year of employment
  • Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation

We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.
To apply, please submit your application using the blue "Apply Now" button. Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, Katelyn: https://calendly.com/eastersealsnh-katelyn/30min
Difficulty submitting your application or scheduling time to chat? Contact Katelyn at 603.426.6420 or kcampbell@eastersealsnh.org
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