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Chat Support Jobs in Dothan, AL (NOW HIRING)

HB Travels

Remote Support Specialist

Dothan, AL · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Dothan, AL · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

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All JobsChat Support JobsChat Support Jobs in Dothan, AL

Chat Support information

See Dothan, AL salary details

$13

$23

$40

How much do chat support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for chat support in Dothan, AL is $23.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.77 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Dothan, AL?

The most popular types of Chat Support jobs in Dothan, AL are:

What job categories do people searching Chat Support jobs in Dothan, AL look for?

The top searched job categories for Chat Support jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Chat Support jobs?

Cities near Dothan, AL with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,253 per year, or $23.7 per hour.

Respiratory Therapist (RRT)

Dothan, AL • On-site

HealthCare Support
Recruiting and Staffing Services • 201 - 500 employees
Learn more about HealthCare Supportexternal

$29 - $33/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Respiratory Clinician (LPN/RT/RN) - Home Medical Equipment | Dothan, AL
Looking to make a clinical impact without hospital shifts or bedside burnout? HealthCare Support is seeking a Licensed Practical Nurse (LPN), Registered Nurse (RN) or Respiratory Therapist (RRT/CRT) for a full-time Respiratory Clinician role in Dothan, AL. This position offers a chance to stay connected with patients in the community, enjoy predictable weekday hours, and work independently in the field, all while building your career in a growing area of healthcare.
Compensation & Incentives:
  • Base pay $29/hr - $33/hr per hour, with flexibility based on experience
  • Additional earning potential of up to $7,000 annually, depending on location
  • Quarterly performance bonus opportunities
  • Mileage reimbursement & Company-provided cell phone
Schedule: Monday through Friday, 8:30 am - 5:00 pm
Benefits:
  • Generous PTO & paid holidays
  • Medical, Dental, Vision, and Rx Benefits
  • 401(k) with match, HSA & FSA options
  • Life, disability, accident & critical illness insurance
  • Employee Assistance Program, telemedicine perks & more

Daily Responsibilities:
  • Deliver and manage respiratory equipment in community settings while educating patients and families on safe, effective use of CPAP, oxygen, and ventilator systems.
  • Combine clinical assessment, organization, and compassionate teaching to improve patient outcomes.

Qualifications:
  • Active, unrestricted state licensure as a Licensed Practical Nurse (LPN), Respiratory Therapist (CRT/RRT) or Registered Nurse (RN) in the state of practice
  • Valid driver's license and reliable transportation required

Interested in this opportunity?
Click Apply Now for immediate consideration, or reach out to our Recruiter, Angela Drye, with any questions:
  • Schedule a quick chat: https://calendly.com/ad43/new-meeting
  • Call me: 407-478-5893
  • Email me: Angela.Drye@healthcaresupport.com

Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
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About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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