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Chat Support Jobs in Carson, CA (NOW HIRING)

Go Spindle

Substitute Paraprofessional

Carson, CA · On-site

$18.52 - $30.52/hr

Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...

Cathay Bank

Sr. Client Service Specialist

Los Angeles, CA · On-site

$24 - $26/hr

Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. Handles ...

Serene Health

Housing Navigator

Los Angeles, CA · On-site

Computer skills for documentation, email and chat support. * Proficient speaking, reading, and typing abilities and possess strong proofreading skills. * Proficient skills in working independently ...

Newegg

Technical Support Specialist

Diamond Bar, CA · On-site

* Serve as the primary technical point of contact for customers over live phone and chat, before and ... Support the onsite-troubleshooting pilot as needed, applying phone/chat diagnostic skills in an in ...

Serene Health

Housing Navigator

Los Angeles, CA · On-site

Computer skills for documentation, email and chat support. * Proficient speaking, reading, and typing abilities and possess strong proofreading skills. * Proficient skills in working independently ...

Serene Health

Housing Navigator

Los Angeles, CA

Computer skills for documentation, email and chat support. * Proficient speaking, reading, and typing abilities and possess strong proofreading skills. * Proficient skills in working independently ...

Serene Health

Lead Care Manager

Los Angeles, CA · On-site

Computer skills for documentation, email and chat support. * Proficient skills in working independently and collaboratively in a team to provide member care. * Proficiency in multitasking ...

Serene Health

Lead Care Manager

Cerritos, CA · On-site

Computer skills for documentation, email and chat support. * Proficient skills in working independently and collaboratively in a team to provide member care. * Proficiency in multitasking ...

XDS

Customer Support Agent

Los Angeles, CA · Remote

$25/hr

This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to ...

XDS

Customer Support Agent

Los Angeles, CA · On-site

$20.25 - $27/hr

This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to ...

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All JobsChat Support JobsChat Support Jobs in Carson, CA

Chat Support information

See Carson, CA salary details

$15

$27

$46

How much do chat support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for chat support in Carson, CA is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.66 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Carson, CA?

The most popular types of Chat Support jobs in Carson, CA are:

What job categories do people searching Chat Support jobs in Carson, CA look for?

The top searched job categories for Chat Support jobs in Carson, CA are:

What cities near Carson, CA are hiring for Chat Support jobs?

Cities near Carson, CA with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Carson, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $56,662 per year, or $27.2 per hour.

Customer Experience/Call Center Associate

Evike.com Inc.

Alhambra, CA • On-site

$16.25 - $20.75/hr

Full-time

Posted 22 days ago

Job description

About the Role:

As a Customer Experience Representative, you'll play a key role in delivering outstanding service to our retail and online customers across the United States. You'll handle inbound and outbound customer interactions via phone and chat, providing product information, resolving inquiries, and ensuring every customer receives timely, accurate, and empathetic support. Your ability to listen, problem-solve, and create positive experiences will help build customer loyalty, strengthen our brand, and contribute to customer retention and sales growth.

This is a full-time, on-site position, Monday through Friday. Shifts are 8 hours and scheduled between 7:00 a.m. and 5:00 p.m. Pacific Time.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a call center or customer service environment, preferably within the retail industry.
  • Strong verbal and written communication skills in English.
  • Basic computer proficiency, including experience with chat support platforms and CRM software.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Preferred Qualifications:

  • Experience with retail point-of-sale systems and inventory management software.
  • Bilingual abilities, especially Spanish-English, are a plus. 
  • Familiarity with customer satisfaction metrics and quality assurance processes. 
  • Experience with Zoho is a plus 
  • Typing WPM 70+
  • Training or certification in customer service excellence or call center operations.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via chat and phone, providing accurate information about products, services, and policies.
  • Resolve customer complaints and issues by identifying problems, researching solutions, and following up to ensure resolution.
  • Document all customer interactions thoroughly in the company’s CRM system to maintain accurate records and support continuous improvement.
  • Collaborate with internal teams such as sales, logistics, and technical support to address complex customer needs and escalate issues when necessary.
  • Maintain up-to-date knowledge of retail products, promotions, and company procedures to provide informed assistance and support.

Skills:

The required skills of chat support and call center expertise are essential for managing real-time customer interactions across multiple communication channels. Daily, these skills enable the candidate to efficiently handle inquiries, troubleshoot issues, and provide clear, empathetic communication that enhances the customer experience. Proficiency in chat support allows for multitasking and managing several conversations simultaneously, while call center skills ensure professionalism and composure during phone interactions. Preferred skills such as bilingual communication and familiarity with retail systems further enhance the ability to serve a broader customer demographic and resolve issues more effectively. Together, these skills contribute to maintaining high customer satisfaction and supporting the company’s retail objectives.

Join our team! 

If you are results-driven and passionate about both retail excellence and airsoft, we invite you to bring your expertise and experience to our team. Join us in creating an exciting, knowledgeable, and customer-focused support  where the airsoft community can thrive. Apply today and help us continue to grow the sport and our brand!

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