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Chat Support Jobs in Alaska (NOW HIRING)

GCI Communication Corp

Rural Support Agent

Anchorage, AK · On-site

$19.25 - $25.50/hr

Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by technical support. Swap basic equipment and complete basic troubleshooting steps with assistance and as ...

GCI

Rural Support Agent

Anchorage, AK

$19.50 - $26/hr

Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by technical support. Swap basic equipment and complete basic troubleshooting steps with assistance and as ...

GCI

Rural Support Agent

Anchorage, AK · On-site

$19.50 - $26/hr

Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by technical support. Swap basic equipment and complete basic troubleshooting steps with assistance and as ...

GCI

Rural Support Agent

Anchorage, AK · On-site

$19.25 - $25.50/hr

Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by technical support. Swap basic equipment and complete basic troubleshooting steps with assistance and as ...

DenaliTEK

Technical Support Specialist

Anchorage, AK · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Not Your Typical Help Desk Job We're looking for a Technical Support Specialist who loves technology, enjoys helping people, and wants to grow beyond password resets and basic troubleshooting. At our ...

DenaliTEK

Technical Support Specialist

Anchorage, AK

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Not Your Typical Help Desk Job We're looking for a Technical Support Specialist who loves technology, enjoys helping people, and wants to grow beyond password resets and basic troubleshooting. At our ...

DenaliTEK

Technical Support Specialist

Anchorage, AK · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Not Your Typical Help Desk Job We're looking for a Technical Support Specialist who loves technology, enjoys helping people, and wants to grow beyond password resets and basic troubleshooting. At our ...

iPostal1

Customer Service Representative

Anchorage, AK

$16.25 - $22.25/hr

To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...

Ulta Beauty, Inc.

Lead Cashier

Anchorage, AK · On-site

$16.25 - $19.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Anchorage, AK · On-site

$16.25 - $19.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Anchorage, AK · On-site

$16 - $19.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

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Showing results 21-40

All JobsChat Support JobsChat Support Jobs in Alaska

Chat Support information

See Alaska salary details

$15

$28

$48

How much do chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for chat support in Alaska is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $30.53 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.

What are the most commonly searched types of Chat Support jobs in Alaska?

The most popular types of Chat Support jobs in Alaska are:

What are popular job titles related to Chat Support jobs in Alaska?

For Chat Support jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Chat Support jobs in Alaska look for?

The top searched job categories for Chat Support jobs in Alaska are:

What cities in Alaska are hiring for Chat Support jobs?

Cities in Alaska with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Alaska as of August 2026, with employment types broken down into 70% Full Time, and 30% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $58,348 per year, or $28.1 per hour.

Home Support Specialist

The Nurturing Maid LLC

Palmer, AK

$20/hr

Part-time

Re-posted 3 days ago

Job description

About Us

The Nurturing Maid is a licensed, insured, and bonded home cleaning service based in Anchorage and the Mat-Su Valley. We specialize in gentle, judgment-free cleaning for new moms in postpartum recovery and busy families who need a little extra support. We’re more than a cleaning service — we’re part of our clients’ village.

The Role

We’re looking for a warm, reliable, and detail-oriented Home Support Specialist to join our small but mighty team. In this part-time, on-site role, you’ll be providing hands-on cleaning and household support to families across the Mat-Su Valley, with occasional travel to Anchorage.

This isn’t your average cleaning job. Our clients are often new moms recovering from birth, exhausted families, and households going through big life transitions. We ask that every team member brings empathy, patience, and a non-judgmental attitude to every home they enter.

Responsibilities

  • Perform thorough, gentle home cleaning services including kitchens, bathrooms, living areas, and nurseries

  • Handle additional household tasks such as dishes, laundry, making beds, and light organizing

  • Restock and organize nursery spaces as needed

  • Use nontoxic, newborn-safe cleaning products correctly and safely

  • Follow quiet cleaning techniques to respect sleeping babies and feeding schedules

  • Communicate professionally and warmly with clients

  • Adhere to all health and safety protocols (including not working when ill)

  • Travel to client homes across the Mat-Su Valley; occasional commutes to Anchorage required

What We’re Looking For

  • Previous cleaning, housekeeping, or home services experience preferred

  • Genuine empathy for new moms and growing families

  • Reliable, punctual, and self-motivated

  • Comfortable working independently in clients’ homes

  • Strong attention to detail

  • Valid driver’s license and reliable transportation (required for travel between service areas)

  • Ability to handle physical tasks (lifting, bending, standing for extended periods)

  • Discreet, respectful, and trustworthy in clients’ personal spaces

Nice to Have

  • Experience working with postpartum families, doulas, or in a caregiving role

  • Familiarity with nontoxic or eco-friendly cleaning products

  • Background check clearance (we conduct checks as part of our hiring process)

Schedule & Compensation

  • Employment Type: Part-time, Day time, Week Days

  • Location: Mat-Su Valley, AK (on-site); occasional travel to Anchorage

  • Hours: Flexible; based on client scheduling needs

  • Compensation: Competitive; based on experience

Why Join Us?

  • Be part of a mission-driven, community-focused small business

  • Make a real difference in the lives of new moms and families

  • Supportive, judgment-free team culture

  • Flexible scheduling