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Chat Sales Agent Jobs (NOW HIRING)

MCI Military Recruitment

Inbound Sales Agent

Killeen, TX · On-site

We are looking for Inbound Sales Agent to support a variety of projects while representing some of ... One (1) year of experience in customer service, technical support, inside sales, back-office, chat ...

MCI Military Recruitment

Inbound Sales Agent

Killeen, TX · On-site

We are looking for Inbound Sales Agent to support a variety of projects while representing some of ... One (1) year of experience in customer service, technical support, inside sales, back-office, chat ...

MCI Military Recruitment

Inbound Sales Agent

Killeen, TX · On-site

We are looking for Inbound Sales Agent to support a variety of projects while representing some of ... One (1) year of experience in customer service, technical support, inside sales, back-office, chat ...

MCI Military Recruitment

Inbound Sales Agent

Killeen, TX · On-site

We are looking for Inbound Sales Agent to support a variety of projects while representing some of ... One (1) year of experience in customer service, technical support, inside sales, back-office, chat ...

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All JobsChat Sales Agent Jobs

Chat Sales Agent information

See salary details

$19.5K

$74.7K

$153.5K

How much do chat sales agent jobs pay per year?

As of Aug 12, 2026, the average yearly pay for chat sales agent in the United States is $74,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What is a chat sales agent?

A Chat Sales Agent is responsible for engaging with customers through live chat to sell products or services, answer inquiries, and assist with purchasing decisions. They use persuasive communication and product knowledge to drive sales while maintaining excellent customer service. This role requires strong typing skills, the ability to multitask, and a customer-focused approach to achieve sales targets.

What does a chat sales agent do?

A typical day for a Chat Sales Agent involves engaging with customers via online chat to answer questions, provide product recommendations, and guide purchasing decisions. You’ll handle multiple chat conversations simultaneously, work closely with the sales team to follow up on leads, and track your interactions using customer relationship management (CRM) systems. Your daily routine may also include updating product knowledge, participating in training sessions, and sharing customer feedback with your team. This fast-paced role requires strong time management as you balance sales goals with delivering excellent customer service.

What skills and qualifications are needed to be a chat sales agent?

Chat Sales Agents should possess strong written communication skills, persuasive sales abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with live chat software, CRM systems, and e-commerce platforms is highly valuable in this role. Exceptional multitasking, active listening, and problem-solving skills help individuals exceed expectations and build lasting customer relationships. These skills and qualities are essential for converting leads, providing seamless support, and achieving sales targets in a dynamic online environment.

More about Chat Sales Agent jobs
What states have the most Chat Sales Agent jobs? States with the most job openings for Chat Sales Agent jobs include:
What job categories do people searching Chat Sales Agent jobs look for? The top searched job categories for Chat Sales Agent jobs are:
Chat Sales Agent jobs near you
Infographic showing various Chat Sales Agent job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $74,688 per year, or $35.9 per hour.

Business Development Coordinator / Internet Sales Agent

Gerald Jones Honda

Augusta, GA • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

Job description

Business Development Coordinator / Internet Sales Agent

Every employee with Gerald Jones Auto Group is absolutely critical to its success. Gerald Jones has been a successful, multi-brand group that has been locally operated since 1974. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

  • Medical & Dental Plans

  • Prescription Drug Program

  • 401k Plan

  • Paid Vacation

  • Paid Time Off

  • Paid Sick Days

  • Paid Holidays

  • Employee Purchase Programs

  • Paid Training & Professional Development

  • Employee Discounts

  • Employee Referral Program

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments

  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

  • Provide customers with initial product information & direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  • Utilize CRM tracking system daily

Minimum requirements:
  • Have a positive, growth-oriented attitude.
  • Be coachable and willing to role-play daily.
  • Bring energy to every customer interaction.
  • Believe every customer deserves a remarkable experience.
  • Continue follow-up until the customer buys, opts out, or becomes unreachable.
  • Build rapport.
  • Discover customer needs.
  • Overcome initial objections.
  • Secure a firm appointment.
  • Create excitement about visiting the dealership.
  • Calls logged in CRM
  • Texts recorded in CRM
  • Emails tracked in CRM
  • Notes entered in CRM
  • Next follow-up scheduled before ending the current activity
  • Smile while speaking.
  • Listen more than they talk.
  • Match the customer's pace.
  • Speak with confidence and enthusiasm.
  • Phone experience
  • Social Media posting experience
  • BDC experience preferred
Skill
Expected Level
Phone communication
Excellent
Active listening
Excellent
Typing/CRM
Fast and accurate
Time management
Excellent
Objection handling
Strong
Organization
Excellent
Professional writing
Strong
Follow-up discipline
Exceptional

Qualifications

  • At least one previous role based in strong customer service experience

  • Team player attitude

  • Prompt and courteous

  • Enthusiastic personality

  • Must have strong computer skills

  • Willing to submit to a pre-employment background check & drug screen

Apply