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Chat Role Jobs (NOW HIRING)

As a vital point of contact between our company and our valued customers, you will play a crucial role in delivering exceptional online support through live chat communications. This position demands ...

New

In this role, you will be the primary point of contact for our customers, providing timely and effective assistance through our live chat platform. You will be instrumental in resolving customer ...

New

Your role will be key in ensuring our customers have a seamless and positive experience. Here's what your day-to-day will look like: - Respond promptly to customer inquiries via live chat with ...

In this role, you will be the primary point of contact for our customers, providing timely and effective assistance through our live chat platform. You will be instrumental in resolving customer ...

New

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Live Chat Support

West Dennis, MA ยท Remote

$21 - $29/hr

We are seeking a dedicated Live Chat Support professional to handle real-time customer interactions ... The role involves managing a medium volume of chats daily, providing timely issue resolution, and ...

New

Chat Support Agent

CO ยท On-site +1

In this role, you will be the primary point of contact for our customers, providing timely and effective assistance through our live chat platform. You will be instrumental in resolving customer ...

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Live Chat Agent

New York, NY ยท Remote

$26 - $31/hr

In this role, you will communicate with clients and customers through live chat and other digital communication channels, providing timely information, answering questions, and ensuring a positive ...

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Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Live ... Role Overview You will be the first person a UK customer speaks to, answering live chats quickly ...

Chat Support Representative CL

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Live Chat Representative

$16.50 - $22.25/hr

Live Chat Representative TEC is a vertically integrated petroleum industry engineering and ... Previous experience in customer service or a similar role * Excellent communication skills, both ...

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support ... will play a crucial role in maintaining our high standards of customer service. Key ...

Live Chat Support Agent

Phoenix, AZ ยท On-site

$18.50 - $24.75/hr

... will play a crucial role in maintaining our high standards of customer service. Key ... live chat platform - Provide accurate and helpful information to customers regarding products ...

Chat Support Representative CR

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Chat Support Representative PE

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

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Voice, Email & Chat Support Delhi, India Or refer someone Job Openings Voice, Email & Chat Support ... Training & Support Receive guidance and mentorship to excel in your role. Interested Candidates?

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Infographic showing various Chat Role job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Live Chat Support

Albany, NY โ€ข Remote

Full-time

Life

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Bes System haus is seeking a highly motivated and customer-focused Live Chat Support representative to join our dynamic team. As a vital point of contact between our company and our valued customers, you will play a crucial role in delivering exceptional online support through live chat communications. This position demands excellent communication skills, an empathetic approach to problem-solving, and the ability to manage multiple inquiries simultaneously in a fast-paced environment. You will be responsible for addressing a wide range of customer questions, troubleshooting technical issues, providing product information, and ensuring overall customer satisfaction. At Bes System haus, we pride ourselves on fostering a collaborative and inclusive workplace where your contributions are recognized and your professional growth is encouraged. If you thrive on helping others, are detail-oriented, and possess a passion for delivering outstanding service, this role offers a rewarding opportunity to make a direct impact on customer experience while developing your career with a forward-thinking company in the tech industry.


Responsibilities
  • Respond promptly and professionally to customer inquiries via live chat.
  • Provide accurate information about products, services, and policies.
  • Troubleshoot and resolve basic technical issues reported by customers.
  • Document customer interactions and maintain detailed records in the system.
  • Escalate complex issues to appropriate departments when necessary.
  • Maintain a positive and empathetic attitude toward customers at all times.
  • Contribute to the continuous improvement of support processes and knowledge base.

Requirements

  • Excellent written communication skills with a strong command of grammar and spelling.
  • Ability to multitask and handle multiple live chat sessions efficiently.
  • Strong problem-solving skills and attention to detail.
  • Previous experience in customer support or live chat environment is preferred.
  • Familiarity with CRM software and live chat tools is an advantage.
  • Ability to work independently as well as part of a team.
  • Flexibility to work in shifts including weekends and holidays as needed.

Benefits

  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Wellness Resources