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Chat Representative Jobs in Myrtle Beach, SC (NOW HIRING)

Tidelands Ford

BDC Representative

Pawleys Island, SC

$12.75 - $17/hr

Tidelands Ford is currently looking for an experienced BDC Representative to join our team! The ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

Tidelands Ford

BDC Representative

Pawleys Island, SC · On-site

$12.75 - $17/hr

Tidelands Ford is currently looking for an experienced BDC Representative to join our team! The ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

Tidelands Ford

BDC Representative

Pawleys Island, SC · On-site

$12.75 - $17/hr

Tidelands Ford is currently looking for an experienced BDC Representative to join our team! The ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

Tidelands Ford

BDC Representative

Pawleys Island, SC

$13 - $17.25/hr

Tidelands Ford is currently looking for an experienced BDC Representative to join our team! The ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

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All JobsChat Representative JobsChat Representative Jobs in Myrtle Beach, SC

Chat Representative information

See Myrtle Beach, SC salary details

$10

$19

$30

How much do chat representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for chat representative in Myrtle Beach, SC is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.77 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Myrtle Beach, SC?

The most popular types of Chat Representative jobs in Myrtle Beach, SC are:

What are popular job titles related to Chat Representative jobs in Myrtle Beach, SC?

For Chat Representative jobs in Myrtle Beach, SC, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Myrtle Beach, SC look for?

The top searched job categories for Chat Representative jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for Chat Representative jobs?

Cities near Myrtle Beach, SC with the most Chat Representative job openings:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,701 per year, or $19.1 per hour.

BDC Representative

Pawleys Island, SC

Tidelands Ford
See more jobs at Tidelands Fordexternal

$12.75 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Tidelands Ford is currently looking for an experienced BDC Representative to join our team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.

 
 
Responsibilities
  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily
 
Qualifications
  • Previous automotive BDC experience is required.
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
 
Benefits
  • Medical Insurance, first of the month following 60 days of employment
  • Dental, Vision, Basic Life Insurance and Disability options
  • 401K + Employer Contribution 
  • Paid Time Off 
  • Closed on Sundays 
  • Paid Holidays 

If you have automotive BDC experience, strong communication skills, and know how to turn leads into appointments, we want to hear from you!

 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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