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Chat Representative Jobs in Nevada (NOW HIRING)

Quest Diagnostics

Customer Care Representative I

Las Vegas, NV · On-site

$17.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Representative I - Las Vegas, NV Pay range: $17.20+ per hour Start date: September ... email, chat, AI related inquiries, etc. Responsibilities * Supports assigned client group(s ...

PAYSIGN, Inc.

Customer Care Representative

Henderson, NV · On-site

$18/hr

The Customer Care Representative (CCR) will interface with customers and clients via inbound calls, outbound calls, email and chat for the purpose of resolving customer/client issues with products or ...

Quest Diagnostics

Customer Care Representative I

Las Vegas, NV · On-site

$17.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Representative I - Las Vegas, NV Pay range: $17.20+ per hour Salary offers are based ... Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.

GREATER NEVADA

MEMBER RESOURCE CENTER REPRESENTATIVE

Reno, NV · On-site

$17.07 - $23.56/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Member Resource Center Representatives are responsible for performing sales and service functions ... Enjoy working with the public over the phone and through video chat * Effective verbal ...

Liberty Latin America Communications, Inc.

$15 - $20.25/hr

The Customer Service Representative acts as the voice of the brand and promotes a positive ... Communicate to customers over the phone, email, online chat, social media and face to face to ...

ShipMonk

Sr. Customer Service Representative

Las Vegas, NV · On-site

$18.50 - $25.25/hr

Masterfully manage a queue of incoming merchant communications (phone, chat, email) and tickets ... Customer Service Representatives, fostering a collaborative and high-performing environment.

ShipMonk

Sr. Customer Service Representative

Las Vegas, NV · On-site

$18.50 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Masterfully manage a queue of incoming merchant communications (phone, chat, email) and tickets ... Customer Service Representatives, fostering a collaborative and high-performing environment.

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Showing results 21-40

All JobsChat Representative JobsChat Representative Jobs in Nevada

Chat Representative information

See Nevada salary details

$11

$21

$34

How much do chat representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for chat representative in Nevada is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $23.51 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Nevada?

The most popular types of Chat Representative jobs in Nevada are:

What are popular job titles related to Chat Representative jobs in Nevada?

For Chat Representative jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Nevada look for?

The top searched job categories for Chat Representative jobs in Nevada are:

What cities in Nevada are hiring for Chat Representative jobs?

Cities in Nevada with the most Chat Representative job openings:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Nevada as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,921 per year, or $21.6 per hour.

Customer Care Representative I

Quest Diagnostics

Las Vegas, NV • On-site

$17.20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

96th of 120 rated laboratories

Job description

Customer Care Representative I - Las Vegas, NV

Pay range: $17.20+ per hour

Start date: September 21st

Training Location: Must be able to train ONSITE at 4230 Burnham Ave Las Vegas, Nevada 89119

Training Schedule: Monday - Friday, 8:00AM - 5:00PM PST (Tentative)

Work Schedule: Tuesday -Saturday OR Sunday – Thursday 8-hour shift, between the hours of 6:00AM - 6:00PM PST

Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • Healthyminds mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.

Responsibilities
  • Supports assigned client group(s) performing routine complexity health related customer excellence activities.
  • Handles routine Outbound and Inbound Full Service calls in a timely manner following set scripts and procedures, as applicable.
  • Maintains complete customer/patient confidentiality for all health, personal and other customer information.
  • Provides professional, respectful, customer excellence. Demonstrates caring and empathy when delivering sensitive health information.
  • Effectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service.
  • Supports all client group(s) based on business needs.
Qualifications

Required Work Experience:

  • 1-year related customer service excellence experience.

Preferred Work Experience:

  • Health care and laboratory related experience.
  • Experience delivering customer service excellence and achieving productivity/accuracy/quality standards.

Physical and Mental Requirements:

  • Consistent exceptional customer service, accuracy and quality focus required.

Knowledge:

Align to Quest Culture & How We Work:

  • CUSTOMER FIRST - We serve the needs of our patients and customers first and foremost.
  • CARE - We show each person they matter.
  • COLLABORATION - We commit teamwork - inside and outside of Quest.
  • CONTINUOUS IMPROVEMENT - We challenge ourselves to make each day better than the last.
  • CURIOUSITY - We ask vital questions in search of richer answers.
  • FOUNDATIONAL REQUIREMENTS: Good performance & productivity, good attendance, good conduct, good teamwork.

Skills:

  • Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.
  • Continuous Improvement: Embrace and thrive in an environment of continuous improvement, innovation, and leveraging digital
About the Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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