Edmonton, AB · On-site
Respond to member non-claim inquiries via walk-in, phone, email/case, and chat; resolve issues ... At People Corporation we are committed to helping businesses succeed. We are a national provider of ...
Edmonton, AB · On-site
Respond to member non-claim inquiries via walk-in, phone, email/case, and chat; resolve issues ... At People Corporation we are committed to helping businesses succeed. We are a national provider of ...
Edmonton, AB · On-site
... chat, or in person. * Provide friendly, patient, and professional customer service to end-users at all levels of the organization. * Log, track, and resolve incoming help desk tickets in a timely and ...
Edmonton, AB · On-site
... chat, or in person. * Provide friendly, patient, and professional customer service to end-users at all levels of the organization. * Log, track, and resolve incoming help desk tickets in a timely and ...
AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit. The call or chat may be recorded so that our ...
Quick apply
AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit. The call or chat may be recorded so that our ...
Edmonton, AB · On-site
... help them meet their shared mobility and climate goals and provide a reliable, affordable, and ... Let's chat. #LI-DNI
Quick apply
Edmonton, AB · On-site
... help them meet their shared mobility and climate goals and provide a reliable, affordable, and ... Let's chat. #LI-DNI
Edmonton, AB · On-site
... help them meet their shared mobility and climate goals and provide a reliable, affordable, and ... Let's chat. #LI-DNI
Edmonton, AB · On-site
... help them meet their shared mobility and climate goals and provide a reliable, affordable, and ... Let's chat. #LI-DNI
Edmonton, AB · On-site
CA$45K - CA$60K/yr
... to help ensure you're a great fit for our awesome team. 3. Show off your personality in a short video interview. 4. Meet your and HR leader for a deeper conversation. 5. Final chat with your future ...
Quick apply
Edmonton, AB · On-site
CA$45K - CA$60K/yr
... to help ensure you're a great fit for our awesome team. 3. Show off your personality in a short video interview. 4. Meet your and HR leader for a deeper conversation. 5. Final chat with your future ...
Edmonton, AB · On-site
CA$45K - CA$60K/yr
... to help ensure you're a great fit for our awesome team. 3. Show off your personality in a short video interview. 4. Meet your and HR leader for a deeper conversation. 5. Final chat with your future ...
Edmonton, AB · On-site
CA$45K - CA$60K/yr
... to help ensure you're a great fit for our awesome team. 3. Show off your personality in a short video interview. 4. Meet your and HR leader for a deeper conversation. 5. Final chat with your future ...
Edmonton, AB · Remote
Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
Edmonton, AB · Remote
Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
Communicates through email, live chat and over the phone in a clear, concise, and friendly way ... help you succeed. CDI Spaces is a leader in providing furniture solutions and space design for ...
Communicates through email, live chat and over the phone in a clear, concise, and friendly way ... help you succeed. CDI Spaces is a leader in providing furniture solutions and space design for ...
Edmonton, AB · On-site
Delivering support by live chat, email and phone in English (and French, if bilingual) * Other duties as assigned What You'll Bring * Passion for customer service and helping people * Desire to work ...
Edmonton, AB · On-site
Delivering support by live chat, email and phone in English (and French, if bilingual) * Other duties as assigned What You'll Bring * Passion for customer service and helping people * Desire to work ...
Communicates through email, live chat and over the phone in a clear, concise, and friendly way ... help you succeed. CDI Spaces is a leader in providing furniture solutions and space design for ...
Quick apply
Communicates through email, live chat and over the phone in a clear, concise, and friendly way ... help you succeed. CDI Spaces is a leader in providing furniture solutions and space design for ...
Edmonton, AB · On-site
Delivering support by live chat, email and phone in English (and French, if bilingual) * Other duties as assigned What You'll Bring * Passion for customer service and helping people * Desire to work ...
Quick apply
Edmonton, AB · On-site
Delivering support by live chat, email and phone in English (and French, if bilingual) * Other duties as assigned What You'll Bring * Passion for customer service and helping people * Desire to work ...
RRSP and TFSA options with employer-matching contributions to help you plan for your financial ... Whether through phone, email, social media, or chat, you'll handle a variety of inquiries with ...
Quick apply
RRSP and TFSA options with employer-matching contributions to help you plan for your financial ... Whether through phone, email, social media, or chat, you'll handle a variety of inquiries with ...
... chat. * Ensure trades are processed accurately and on a timely basis * Manage all aspects of ... to help our clients thrive and communities prosper. We care about each other, reaching our ...
... chat. * Ensure trades are processed accurately and on a timely basis * Manage all aspects of ... to help our clients thrive and communities prosper. We care about each other, reaching our ...
... chat. * Ensure trades are processed accurately and on a timely basis * Manage all aspects of ... to help our clients thrive and communities prosper. We care about each other, reaching our ...
... chat. * Ensure trades are processed accurately and on a timely basis * Manage all aspects of ... to help our clients thrive and communities prosper. We care about each other, reaching our ...
| Aspect | Chat Help | Customer Support Specialist |
|---|---|---|
| Required Credentials | Basic communication skills, sometimes certifications in customer service | Customer service training, certifications often preferred |
| Work Environment | Online, remote, chat-based platforms | Call centers, in-office or remote, multi-channel support |
| Employer & Industry Usage | Retail, tech, e-commerce companies | Broadly in retail, telecom, tech, and service industries |
| Common Search & Comparison Intent | Understanding online chat support roles | Differences in support roles and responsibilities |
Chat Help roles primarily involve providing customer assistance via online chat platforms, focusing on quick, real-time communication. Customer Support Specialists may handle multiple channels, including phone, email, and chat, often with broader responsibilities. While both roles aim to assist customers, Chat Help positions are more specialized in chat-based support, often requiring less extensive certifications.
Cities near Edmonton, AB with the most Chat Help job openings:
Edmonton, AB • On-site
Part-time
Medical, Dental, Retirement
Posted 5 days ago
Act as a point of contact on a campus we serve, providing frontline support in the delivery of in-person member services, student inquires, engagement activities, and delivers high-quality service across multiple channels for plan members.
Respond to member non-claim inquiries via walk-in, phone, email/case, and chat; resolve issues within SLA.
Educate members on insurance, wellness, preferred providers, and other programs offered.
Educate members on enrolment, registration, and claims processes.
Support members with insurance or wellness related access or claim processes.
Document interactions accurately in CRM systems.
Escalate complex issues to the Campus Support Coordinator or appropriate department
Participate in training and calibration sessions to maintain service quality.
Participate in events to promote awareness and engagement with benefit programs.
Respond to inquiries related to claims status and coverage.
Utilize appropriate technologies, including contact centre solution, customer relationship management, and internal teams communications tools, office applications, project tools, and ticketing systems.
Established in 1996, Gallivan & Associates is Canada's only true buying group of student benefits. They work with over 30 Canadian post-secondary organizations to offer students health and dental plans,leveragingcollective purchasing power to provide the best combination of services and support at the best value.
At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out tocareers@peoplecorporation.com
