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Chat Help Jobs in New York (NOW HIRING)

APL Associates

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Live Chat Agent

New York, NY · Remote

$26 - $31/hr

APL Associates is seeking a professional, customer-focused Live Chat Agent to join our growing team ... Company Description APL Associates is focused on one goal: to help our clients secure and maintain ...

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All JobsChat Help JobsChat Help Jobs in New York

Chat Help information

What is the difference between Chat Help vs Customer Support Specialist?

AspectChat HelpCustomer Support Specialist
Required CredentialsBasic communication skills, sometimes certifications in customer serviceCustomer service training, certifications often preferred
Work EnvironmentOnline, remote, chat-based platformsCall centers, in-office or remote, multi-channel support
Employer & Industry UsageRetail, tech, e-commerce companiesBroadly in retail, telecom, tech, and service industries
Common Search & Comparison IntentUnderstanding online chat support rolesDifferences in support roles and responsibilities

Chat Help roles primarily involve providing customer assistance via online chat platforms, focusing on quick, real-time communication. Customer Support Specialists may handle multiple channels, including phone, email, and chat, often with broader responsibilities. While both roles aim to assist customers, Chat Help positions are more specialized in chat-based support, often requiring less extensive certifications.

What cities in New York are hiring for Chat Help jobs?

Cities in New York with the most Chat Help job openings:

Chat Help jobs near you
Infographic showing various Chat Help job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Client Engagement Coordinator

Manhattan, NY • On-site

Nexora Talent
See more jobs at Nexora Talentexternal

Other

Re-posted 27 days ago

Job description

We are seeking a motivated and detail-oriented Client Experience Coordinator to support client engagement and contribute to overall customer satisfaction initiatives. This role combines elements of client support, coordination, and brand experience to ensure consistent and high-quality interactions.

Key Responsibilities:

  • Support client engagement efforts through effective communication and follow-up
  • Assist in coordinating client-facing initiatives and experience-driven activities
  • Provide timely responses to client inquiries via email, phone, and chat
  • Help maintain consistency in messaging and overall client experience standards
  • Collaborate with internal teams to support ongoing engagement and retention efforts
  • Track client interactions and assist in identifying opportunities to improve satisfaction and outreach

Requirements:

  • Strong communication and interpersonal skills
  • Interest in client engagement, marketing, or customer experience
  • Excellent organizational and multitasking abilities
  • Ability to work independently in a fast-paced environment
  • Basic proficiency with digital tools (email platforms, CRM systems, scheduling tools)

What We Offer:

  • Flexible work environment
  • Training and development opportunities
  • Collaborative team culture
  • Growth potential within client experience and engagement roles

If you are passionate about creating positive client interactions and supporting engagement initiatives, we encourage you to apply.

Apply