ZipRecruiter

Log In

1

Chat Email Dispatch Jobs (NOW HIRING)

Quorum Services

NEMT Dispatcher

Mesa, AZ

$18/hr

Respond promptly to customer inquiries via phone, email, or chat. * Investigate and resolve ... Transportation dispatch experience is a plus. * 2 years dispatch experience (Preferred). Skills:

Grasshopper Bank

Client Services Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Log, dispatch, and resolve client requests according to defined processes * Interact with other ... Tend to multiple methods of client communication with our team including phone, chat, email, SMS ...

Grasshopper Bank

Client Services Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Log, dispatch, and resolve client requests according to defined processes * Interact with other ... Tend to multiple methods of client communication with our team including phone, chat, email, SMS ...

Seatown

Dispatcher

Mukilteo, WA

Interacts with customers via telephone, email, online chat, or in person to provide support and ... Previous dispatch experience * Previous experience with Plumbing is a plus Benefits : * Competitive ...

Xantrion

IT Dispatcher (Remote - work from home)

$45K - $50K/yr

Answer high volume incoming calls and chat requests from our call center. * Identify incoming ... Previous MSP dispatch and/or coordination experience is highly desired. * Experience with ...

Seatown

Dispatcher

Everett, WA · On-site

$18 - $24/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and ... Previous dispatch experience * Previous experience with Plumbing is a plus Benefits : * Competitive ...

Seatown

Dispatcher

Mukilteo, WA · On-site

$18 - $24/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and ... Previous dispatch experience * Previous experience with Plumbing is a plus Benefits : * Competitive ...

Seatown

Dispatcher

Lakewood, WA

$18 - $24/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and ... Previous dispatch experience * Previous experience with Plumbing is a plus Benefits : * Competitive ...

Seatown

Dispatcher

Mukilteo, WA

$18 - $24/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and ... Previous dispatch experience * Previous experience with Plumbing is a plus Benefits : * Competitive ...

Seatown

Dispatcher

Lynnwood, WA

$18 - $24/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and ... Previous dispatch experience * Previous experience with Plumbing is a plus Benefits : * Competitive ...

next page

Showing results 1-20

People also search for

All JobsChat Email Dispatch Jobs

Chat Email Dispatch information

See salary details

$12

$28

$68

How much do chat email dispatch jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for chat email dispatch in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Chat Email Dispatch vs Customer Service Representative?

AspectChat Email DispatchCustomer Service Representative
Primary RoleManaging and dispatching customer inquiries via chat and emailHandling customer inquiries across multiple channels, including phone, chat, and email
Required SkillsCommunication, organization, technical tools familiarityCommunication, problem-solving, product knowledge
Work EnvironmentOnline, remote or office-basedCall centers, remote or office-based
CertificationsCustomer service or dispatch-related certificationsCustomer service certifications often preferred

Chat Email Dispatch focuses on managing and routing customer inquiries via chat and email, emphasizing dispatch efficiency. Customer Service Representatives handle a broader range of customer interactions across multiple channels, providing direct support. Both roles require strong communication skills, but their scope and daily tasks differ, making them distinct yet related positions in customer support teams.

Is paid chatting a legitimate job?

Paid chatting jobs, including roles like chat email dispatch, are legitimate if offered by reputable companies and involve genuine communication tasks. However, there are scams in the industry, so job seekers should verify the company's credibility and avoid jobs that require upfront payments or promise unusually high earnings with little work.
Dispatcher I

Dispatcher I

AIT Worldwide Logistics, Inc.

Woodbridge, VA • On-site

Full-time

Posted 16 days ago

AIT Worldwide Logistics rating

6.4

Company rating: 6.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. OverviewDispatcher I will ensure the smooth operation of logistics dispatch services. This role is responsible for tracking and monitoring vehicle movements related to product pick-ups and deliveries, maintaining timely communication, and assisting with appointment scheduling. The Dispatcher I actively monitors shipments, addresses issues as they arise, and keeps accurate records of all activities, communications, and milestones. This role provides essential administrative support to the dispatch operation, ensuring daily tasks are completed efficiently and effectively. Responsibilities
  • Monitor daily order progress and communicate delays in real time to AIT's teams and clients, while assisting with scheduling appointments and resolving issues through ticket reassignment or escalation.
  • Dispatch and track schedules of vehicles to appropriate locations according to AIT's needs.
  • Act as a liaison between clients and agents, providing timely status updates and ensuring smooth coordination.
  • Handle inbound calls and respond to internal chat and email inquiries related to shipments and services, ensuring timely issue resolution and effective communication.
  • Conduct daily roll calls for same-day and next-day confirmations to ensure delivery readiness.
  • Proactively contact customers to schedule, confirm, or reschedule delivery and service appointments, and follow up as needed to ensure successful coordination.
  • Ensure all same-day shipments are accurately marked as completed in the system and promptly communicate any order changes or updates to clients, agents, and drivers.
  • Audit the system to ensure photo capture is completed upon order completion and assess the quality of submitted photos.
  • Document and maintain records of customer requests, services performed, and other dispatch-related information.
  • Performs other duties as assigned
  • Complies with all policies and standards
QualificationsEducation High School Diploma or GED or GED (Required) and Some College/Associate's Degree or Higher (Preferred) Experience 1+ years Home Delivery, Final Mile or Logistics Industry experience (Required) and 1+ years Customer service, Call Center or Retail Experience (Preferred) Knowledge, Skills, and Abilities Ability to work in a fast-paced environment. Medium Strong multi-tasking, communication and coordination skills with high attention to detail. Medium Highly self-motivated with strong accountability, consistency and follow-through skills. Medium Ability to problem solve and work autonomously with little supervision. Medium Ability to excel in high pressure environment with short lead times. Medium Intermediate computer skills and ability to learn various systems. MediumEmployment Type: FULL_TIME

What AIT Worldwide Logistics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply