ZipRecruiter

Log In

1

Chat Customer Service Jobs in Appleton, WI (NOW HIRING)

Labelink

Customer Service Representative

Appleton, WI · On-site

$23/hr

Customer Service Representative Labelink USA is currently seeking a full-time customer service representative to join our team. As a key member of our customer service department, this role will be ...

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Labelink

Customer Service Representative

Appleton, WI · On-site

$23/hr

As a key member of our customer service department, this role will be responsible for maintaining strong relationships with our customers while providing timely and accurate support to meet their ...

Walgreens

Customer Service Associate

New London, WI · On-site

$13.25 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Neenah, WI

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Oshkosh, WI

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Clintonville, WI · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Grand Chute, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Appleton, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Fox Valley Metrology

Be Seen First

Customer Service Representative

Oshkosh, WI · On-site

$18 - $23/hr

Customer Service Representative Fox Valley Metrology, a leader in ISO/IEC 17025 accredited calibration, serves diverse industries such as Defense, Aerospace, Medical, Semiconductor, and Fortune 500 ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

New London, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Neenah, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

previous page

Showing results 41-60

All JobsChat Customer Service JobsChat Customer Service Jobs in Appleton, WI

Chat Customer Service information

See Appleton, WI salary details

$9

$18

$26

How much do chat customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for chat customer service in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Chat Customer Service vs Live Customer Support?

AspectChat Customer ServiceLive Customer Support
Communication MethodText-based chatPhone, in-person, or video calls
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service training, CRM toolsCustomer service training, communication skills

Chat Customer Service involves assisting customers via online chat platforms, focusing on written communication. Live Customer Support typically involves phone or in-person interactions, emphasizing verbal skills. Both roles require customer service experience but differ mainly in communication methods and work settings.

What is a chat customer service representative?

Chat Customer Service representatives are professionals who assist customers via online chat platforms. They handle inquiries, resolve issues, provide product or service information, and guide customers through troubleshooting steps in real time. Unlike traditional phone support, chat agents communicate through written messages, often managing multiple conversations simultaneously. Their goal is to ensure customer satisfaction by providing timely and accurate support in a convenient, text-based format.

What are some common challenges faced by chat customer service representatives and how can they be managed effectively?

One common challenge for Chat Customer Service representatives is handling multiple customer conversations simultaneously while maintaining accuracy and a friendly tone. It can also be difficult to interpret customer emotions or intent without vocal cues. To manage these challenges, it's important to develop strong multitasking skills, use response templates wisely, and ask clarifying questions when needed. Many teams provide ongoing training and support to help representatives improve their communication and problem-solving abilities in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a chat customer service representative?

To thrive as a Chat Customer Service Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and multitasking skills help you deliver exceptional customer experiences and handle multiple conversations at once. These skills ensure swift, accurate, and positive interactions that build customer satisfaction and loyalty.

How do you become a chat customer service agent?

To become a chat customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with computer and chat platforms. Many employers also require familiarity with customer service software and the ability to handle multiple chats simultaneously. Training is often provided by the employer after hiring.
What are the most commonly searched types of Chat Customer Service jobs in Appleton, WI? The most popular types of Chat Customer Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Chat Customer Service jobs? Cities near Appleton, WI with the most Chat Customer Service job openings:
Chat Customer Service jobs near you
Infographic showing various Chat Customer Service job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Customer Service Representative

Labelink

Appleton, WI • On-site

$23/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Service Representative

Labelink USA is currently seeking a full-time customer service representative to join our team. As a key member of our customer service department, this role will be responsible for maintaining strong relationships with our customers while providing timely and accurate support to meet their needs.

The customer service representative will interact regularly with key customers and internal teams to coordinate orders, resolve challenges, manage deadlines, and provide exceptional service. The ideal candidate is organized, detail-oriented, professional, and thrives in a fast-paced environment where accuracy and accountability are essential.

Key Responsibilities:
  • Serve as a primary point of contact for customers, providing timely and professional communication.
  • Address customer questions and concerns related to orders, pricing, delivery schedules, and other service-related needs.
  • Enter and maintain customer orders accurately using company software systems.
  • Coordinate with internal departments to ensure customer expectations and deadlines are met.
  • Manage multiple priorities while maintaining accuracy and attention to detail.
  • Provide support to customers, suppliers, and internal teams as needed.
  • Follow company policies, procedures, and quality standards.
Required Knowledge, Skills, and Abilities:
  • Strong written and verbal communication skills.
  • Professional and effective communication style with customers, suppliers, and coworkers.
  • Exceptional attention to detail and accuracy.
  • Strong organizational and time management skills.
  • Ability to prioritize tasks and meet critical deadlines.
  • Strong math skills.
  • Proficient computer skills, including Microsoft Office and other common office equipment and software.
  • Ability to learn new systems, products, and processes quickly.
  • Ability to multitask and work efficiently in a fast-paced, demanding environment.
  • Strong teamwork skills and the ability to collaborate effectively with others.
  • Ability to work under pressure while maintaining a positive attitude and sense of urgency.
  • Demonstrates integrity, honesty, reliability, and accountability.
  • Consistently demonstrates quality time management and follow-through.

Schedule:

Monday – Thursday: 8:00 a.m. – 4:00 p.m. Friday: 7:00 a.m. – 3:00 p.m.

Pay:

Starting pay starts at $23.00 an hour

Benefits:

Labelink USA offers a competitive benefits package, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Supplemental insurance options
  • 401(k) retirement plan with employer match after one year of service
  • Paid time off (PTO)
  • Paid holidays

If you are a detail-oriented professional who enjoys working with customers, solving problems, and contributing to a team-focused environment, we encourage you to apply!

Apply