ZipRecruiter

Log In

1

Chat Customer Service Jobs in Alabama (NOW HIRING)

Bomb Party

Customer Service Representative

Montgomery, AL · On-site

$13.50 - $18.25/hr

Respond promptly and professionally to customer inquiries via email, chat, and phone. Assist customers and Representatives with order processing, including order entry, tracking, and returns.

Jason Young

Customer Service

Bay Minette, AL · On-site

$16 - $21.75/hr

Customer Service Jason Young - State Farm Agency, located in Bay Minette, AL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a ...

TradeJobsWorkforce

Customer Service

Riverside, AL · On-site

$13.50 - $18.50/hr

Customer Service Job Duties: Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with ...

StaffMyAgency LLC

Customer Service

Bay Minette, AL · On-site

$33K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

TradeJobsWorkforce

Customer Service

Riverside, AL · On-site

$13.50 - $18.50/hr

Customer Service Job Duties: Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with ...

KFC

Customer Service

Anniston, AL

$7.25 - $10/hr

Customer Service * Location: Anniston, AL * Compensation Rate: $7.25 per hour - $10 per hour Build a strong Foundation both professionally and personally with a career at KFC! We're looking for ...

Jack Marshall Foods, Inc.

Customer Service

Tuscaloosa, AL · On-site

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Jack Marshall Foods, Inc.

Customer Service

Demopolis, AL

$13.75 - $18.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

previous pagenext page

Showing results 21-40

All JobsChat Customer Service JobsChat Customer Service Jobs in Alabama

Chat Customer Service information

See Alabama salary details

$8

$17

$24

How much do chat customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for chat customer service in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is the difference between Chat Customer Service vs Live Customer Support?

AspectChat Customer ServiceLive Customer Support
Communication MethodText-based chatPhone, in-person, or video calls
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service training, CRM toolsCustomer service training, communication skills

Chat Customer Service involves assisting customers via online chat platforms, focusing on written communication. Live Customer Support typically involves phone or in-person interactions, emphasizing verbal skills. Both roles require customer service experience but differ mainly in communication methods and work settings.

What is a chat customer service representative?

Chat Customer Service representatives are professionals who assist customers via online chat platforms. They handle inquiries, resolve issues, provide product or service information, and guide customers through troubleshooting steps in real time. Unlike traditional phone support, chat agents communicate through written messages, often managing multiple conversations simultaneously. Their goal is to ensure customer satisfaction by providing timely and accurate support in a convenient, text-based format.

What are some common challenges faced by chat customer service representatives and how can they be managed effectively?

One common challenge for Chat Customer Service representatives is handling multiple customer conversations simultaneously while maintaining accuracy and a friendly tone. It can also be difficult to interpret customer emotions or intent without vocal cues. To manage these challenges, it's important to develop strong multitasking skills, use response templates wisely, and ask clarifying questions when needed. Many teams provide ongoing training and support to help representatives improve their communication and problem-solving abilities in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a chat customer service representative?

To thrive as a Chat Customer Service Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and multitasking skills help you deliver exceptional customer experiences and handle multiple conversations at once. These skills ensure swift, accurate, and positive interactions that build customer satisfaction and loyalty.

How do you become a chat customer service agent?

To become a chat customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with computer and chat platforms. Many employers also require familiarity with customer service software and the ability to handle multiple chats simultaneously. Training is often provided by the employer after hiring.
What are the most commonly searched types of Chat Customer Service jobs in Alabama? The most popular types of Chat Customer Service jobs in Alabama are:
What cities in Alabama are hiring for Chat Customer Service jobs? Cities in Alabama with the most Chat Customer Service job openings:
Chat Customer Service jobs near you
Infographic showing various Chat Customer Service job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Customer Service & Sales Representative

Rustman Agency

Daphne, AL • On-site

Full-time

Re-posted 26 days ago

Job description


Are you a people-person who thrives on turning conversations into connections-and connections into sales? As a Customer Service and Sales Representative, you'll be at the heart of our client experience. You'll guide, support, and inspire customers while offering solutions that truly make a difference.
This is not your average customer service role. We're looking for someone who is proactive, personable, and purpose-driven. Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.
What You'll Do
Be the friendly, knowledgeable voice that customers can trust through phone, email, and chat
Provide personalized support and solutions that meet each customer's unique needs
Educate clients on products and services while identifying opportunities for upselling based on value
Troubleshoot issues with patience, empathy, and a solutions-first mindset
Follow up with leads and maintain long-term customer relationships
Collaborate with team members to improve service strategies and share client insights
What Makes You a Great Fit
You genuinely enjoy helping people and making them feel heard
You communicate clearly, calmly, and confidently
You are excited by sales, especially when it helps people
You're organized, adaptable, and comfortable managing multiple conversations
You're self-motivated and thrive in a fast-paced, supportive environment
Requirements
Experience in customer service or sales is helpful, but not required
Ability to learn and use CRM systems, chat tools, and email platforms
Strong verbal and written communication skills
Reliable internet connection and a quiet workspace if working remotely
What You'll Get
Flexible work schedule with remote options
Ongoing training, mentorship, and opportunities for growth
A supportive and energetic team culture
Performance-based recognition, incentives, and the chance to make a real impact
If you're ready to bring your personality and passion to a role where every conversation counts, we'd love to hear from you.
Department Sales Department Locations AL, Daphne

Apply