ZipRecruiter

Log In

1

Chat Counselor Jobs (NOW HIRING)

CHILDHELP

Hotline Counselor PT

Scottsdale, AZ · On-site

$25 - $27/hr

... chat. You'll be instrumental in creating action plans using our evidence-informed practice model ... Provide Counseling Services: Offer empathetic and undivided attention to help-seekers through phone ...

Charter Senior Living

Sales Counselor

Owensboro, KY · On-site

$50K/yr

) SALES COUNSELOR | SENIOR LIVING Calumet Trace Senior Living - Owensboro, KY Pay: Starting at $21.50 ... I love to chat with residents and laugh because at Charter our values include Have Fun While ...

Calumet Trace Senior Living

Sales Counselor

Owensboro, KY · On-site

$40K - $50K/yr

SALES COUNSELOR | SENIOR LIVING Calumet Trace Senior Living - Owensboro, KY Pay: Starting at $21.50 ... I love to chat with residents and laugh because at Charter our values include Have Fun While ...

Magellan Health, Inc.

$58K - $93K/yr

Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video ...

next page

Showing results 1-20

All JobsChat Counselor Jobs

Chat Counselor information

See salary details

$6

$14

$22

How much do chat counselor jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for chat counselor in the United States is $14.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.83 per hour, depending on experience, location, and employer.

What are Chat Counselors?

Chat Counselors are trained professionals who provide emotional support, guidance, and crisis intervention through online chat platforms. They help individuals cope with personal issues, mental health concerns, or stressful situations by offering a safe and confidential space to communicate. Chat Counselors are skilled in active listening and empathy, and they may work for helplines, mental health organizations, or support services. Their main goal is to assist users in finding resources, coping strategies, and a sense of relief during difficult times.

What are some common challenges a Chat Counselor might face when providing support online?

Chat Counselors often encounter challenges such as managing multiple conversations simultaneously, interpreting clients' emotions without visual cues, and maintaining professional boundaries in a digital environment. They must also be adept at quickly building rapport through written communication and staying calm under pressure when dealing with crises. Successful Chat Counselors use strong active listening skills and digital empathy to effectively support clients while adhering to confidentiality and organizational guidelines.

What are the key skills and qualifications needed to thrive as a Chat Counselor, and why are they important?

To thrive as a Chat Counselor, you need a background in counseling or psychology, strong written communication skills, and familiarity with crisis intervention techniques. Proficiency with chat platforms, client management systems, and sometimes certifications in mental health first aid or counseling are commonly required. Emotional intelligence, empathy, patience, and the ability to build rapport online are vital soft skills for this role. These skills and qualities are important for providing effective, timely support to clients in distress and ensuring their safety and well-being.
More about Chat Counselor jobs
What states have the most Chat Counselor jobs? States with the most job openings for Chat Counselor jobs include:
What job categories do people searching Chat Counselor jobs look for? The top searched job categories for Chat Counselor jobs are:
Chat Counselor jobs near you
Infographic showing various Chat Counselor job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $31,158 per year, or $15 per hour.
988 Mental Health Counselor (Part-time)

988 Mental Health Counselor (Part-time)

Helpline Center, Inc

Sioux Falls, SD • On-site

Part-time

Posted 5 days ago

Job description

Description:

This is an ideal position for individuals who are interested in helping others and making a contribution to their community. Mental Health Counselors provide evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral and follow-up services to individuals who contact the Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding field of behavioral health.


Schedule: Primarily evenings (weekday and weekend). Ideally a Saturday and/or Sunday evening along with one to two nights a week.

Requirements:


  • Master’s Degree in counseling, social work, psychology, or related field required.
  • Additional experience working in mental health counseling or mental health crisis strongly preferred.
  • Applicants must be comfortable working independently and as part of a team in a collegial group environment.
  • Strong oral and written language skills.
  • Working knowledge of computers and software programs, proficient keyboarding skill
  • Offers of employment contingent upon acceptable background check