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Chat Based Jobs in Washington, DC (NOW HIRING)

The Josef Group

Software Engineer

Columbia, MD · On-site

$120 - $170/hr

Hands-on experience with AI- or LLM-powered developer tools, including chat-based interfaces or automated coding agents. * Ability to prototype, evaluate, and refine experimental tooling. * Solid ...

Wsgr

AI Systems Manager

Washington, DC · On-site

The ASM oversees the full range of firm-wide AI tools, including chat-based, agentic and developer-facing products, and is accountable for ensuring these platforms remain secure, well-governed, cost ...

The Josef Group

Cyber Security Analyst

Chantilly, VA · On-site

$190K/yr

Building and supporting systems that process incoming/outgoing data and chat-based communications * Maintaining and documenting operational tools, systems, and workflows * Applying advanced cyber ...

Belay Technologies

Senior Software Engineer

Laurel, MD · On-site

$122K - $160K/yr

... chat-based interfaces or automated coding agents. • Ability to prototype, evaluate, and refine experimental tooling. • Solid understanding of software development workflows and best practices.

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All JobsChat Based JobsChat Based Jobs in Washington, DC

Chat Based information

See Washington, DC salary details

$26.6K

$67.4K

$98K

How much do chat based jobs pay per year?

As of Aug 30, 2026, the average yearly pay for chat based in Washington, DC is $67,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $97,400.00 per year, depending on experience, location, and employer.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What are popular job titles related to Chat Based jobs in Washington, DC?

For Chat Based jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Chat Based jobs in Washington, DC look for?

The top searched job categories for Chat Based jobs in Washington, DC are:

Chat Based jobs near you
Infographic showing various Chat Based job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,389 per year, or $32.4 per hour.

Software Engineer

Columbia, MD • On-site

The Josef Group
11 - 50 employees
Learn more about The Josef Groupexternal

$120 - $170/hr

Other

Posted 11 days ago

Job description

This Software Engineer will focus on improving the productivity and experience of software developers by building and integrating advanced development tooling. The role emphasizes AI-assisted IDE capabilities, automated code quality workflows, and experimentation with agentic and autonomous systems to support software development tasks.


Responsibilities:

  • Design and implement AI-assisted IDE and developer tooling capabilities.

  • Integrate agent-based systems for repetitive developer tasks such as code reviews, unit test generation, and code quality analysis.

  • Experiment with autonomous or semi-autonomous agents to assist with development workflows.

  • Integrate new tools into existing development platforms and pipelines.

  • Collaborate with customers and teammates to gather feedback and iterate on solutions.

  • Measure and document the effectiveness of tooling improvements.


Skills Requirements:

  • Strong software engineering skills in one or more modern programming languages.

  • Experience with IDEs, developer tools, or build and test systems.

  • Hands-on experience with AI- or LLM-powered developer tools, including chat-based interfaces or automated coding agents.

  • Ability to prototype, evaluate, and refine experimental tooling.

  • Solid understanding of software development workflows and best practices.

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