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Chat Based Jobs in Belleville, IL (NOW HIRING)

Product Design Engineer

Saint Louis, MO ยท On-site

$120K - $145K/yr

Experience using AI tools to accelerate design and development (e.g., AI design/prototyping tools, chat-based coding assistants, automation tools). * Portfolio or examples demonstrating strong UX/UI ...

Product Design Engineer

Saint Louis, MO ยท On-site

$120K - $145K/yr

Experience using AI tools to accelerate design and development (e.g., AI design/prototyping tools, chat-based coding assistants, automation tools). * Portfolio or examples demonstrating strong UX/UI ...

Experience using AI tools to accelerate development (e.g., chat-based coding assistants, automation tools, rapid prototyping tools). * Excellent communication skills across cross-functional teams.

Client Support Specialist

Saint Louis, MO ยท On-site

$17.50 - $23.50/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... All employee work locations are based on the needs of the position and are determined by the ...

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Chat Based information

See Belleville, IL salary details

$22.8K

$57.8K

$84K

How much do chat based jobs pay per year?

As of Sep 4, 2026, the average yearly pay for chat based in Belleville, IL is $57,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What job categories do people searching Chat Based jobs in Belleville, IL look for?

The top searched job categories for Chat Based jobs in Belleville, IL are:

What cities near Belleville, IL are hiring for Chat Based jobs?

Cities near Belleville, IL with the most Chat Based job openings:

Product Design Engineer

Nerdy

Saint Louis, MO โ€ข On-site

$120K - $145K/yr

Full-time

PTO

Posted 28 days ago


Job description

Description:

AI-Native • Design-Minded Builder • Customer Experience Owner

Overview:

We're looking for AI Design Engineers based in India to join our team! We are looking for AI-native individuals with a deep passion for UX and design who blend strong consumer instincts with the execution chops of a strong engineer. This role is perfect for builders who thrive at the intersection of user experience, visual design, rapid prototyping, and shipping polished, delightful, customer-facing features.

You'll own problems and product development end-to-end — from understanding the customer need to crafting an intuitive, beautifully designed solution to shipping fast, reliable, AI-powered experiences. You won't be confined to "product," "design," or "engineering" boxes. You'll do all three. And you'll move fast.

About Nerdy:

At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale.

We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win.

Fortune favors the bold. Join us.

How we compete:

  • AI-Native at every level - From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done.
  • Entrepreneurial velocity - Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die.
  • Free-market rigor - Ideas rise or fall on merit and results - no committees, no politics, no cap on upside.
  • Full-stack ownership - You design, build, and run what you ship; accountability is a feature, not a bug.
  • Reward for contribution - Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate bothwhatyou achieve andhowyou achieve it: living our leadership principles and using AI effectively are formally measured and rewarded.
  • Relentless exploration - Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way.
  • Apolitical - You stay focused on mission-aligned outcomes, not distractions or unrelated causes.

If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com.

Nerdy’s shareholder letters below explain our latest products and strategy:

  • Q2-2026 Shareholder Update
  • Q1-2026 Shareholder Update
  • Q4-2025 Shareholder Update
Requirements:

Qualifications:

  • Strong front-end engineering skills (React or similar), with a demonstrated eye for visual design, interaction design, and typography. 
  • Demonstrated ability to own a design problem from concept — wireframes, flows, prototypes — through shipped, polished solution. 
  • Experience building customer-facing products, design systems, internal tools, or prototypes with a strong emphasis on usability and visual craft. 
  • Comfort working across product, design, and engineering boundaries — writing specs, designing user flows, creating mockups/prototypes, and building the solution. 
  • Experience using AI tools to accelerate design and development (e.g., AI design/prototyping tools, chat-based coding assistants, automation tools). 
  • Portfolio or examples demonstrating strong UX/UI sensibility and shipped, customer-facing design work. 
  • Excellent communication skills across cross-functional product, design, and engineering teams. 
  • A customer-obsessed mindset — grounding design decisions in user needs, usability research, and real behavior. 
  • Ability to move quickly, make sound design and engineering tradeoffs, and iterate based on user feedback and evidence. 
  • Familiarity with design tools (e.g., Figma or similar) and cloud environments (any major provider). 
  • Comfort analyzing usage data and qualitative feedback to identify friction points and guide design improvements. 
  • Experience working in fast-paced, highly iterative environments.

Responsibilities:

Identify and deeply understand customer experience problems through user research, data, feedback, and direct observation. 

Define AI-powered features or UX improvements, including writing crisp problem statements, user flows, wireframes, and success criteria. 

Prototype and build end-to-end solutions, spanning front-end, interaction design, and AI-powered logic. 

Design and refine intuitive, visually polished interfaces that make complex AI-powered features feel simple and delightful. 

Integrate AI into products thoughtfully, prioritizing user value, usability, and reliable outcomes over novelty. 

Collaborate closely with product, design, and engineering to deliver high-quality, well-designed features quickly. 

Own quality and craft, ensuring what you ship is fast, reliable, accessible, and delightful to use. 

Set up measurement and feedback loops (usability testing, analytics, user feedback) to continuously improve the experience. 

Operate like an owner, accountable for both the design quality and the impact of what you build.

Unleash Your Potential at Nerdy:

At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative:

  • Competitive USD-Benchmarked Compensation:Earn a market-leading rate set in U.S. dollars, paid to you in local currency.
  • 100% Remote (Home Country Only):Work from anywhere in your home country—no relocation required, no borders crossed.
  • Flexible Time Off:Our flexible PTO lets you recharge on your own terms and when you need it the most.
  • Local Holiday Pay:We honor your nation’s official holidays with paid time off—celebrate what matters to you.
  • Continuous Learning:Get a free, all-inclusive learning membership for you and your household—including 1-on-1 tutoring hours, unlimited on-demand classes, and access to our full suite of learning products and services.
  • Supercharge with AI:Gain exclusive access to cutting-edge AI tools that boost your productivity, making you feel almost super-human (cape not included).
  • Feedback-Rich, Collaborative Culture:Tap into regular training, peer reviews, and a team that treats every team member as a vital collaborator and owner in our success.
  • Make a Global Impact:Your expertise fuels an innovative platform used by learners around the world—be part of something transformative.

The Bottom Line:

If you're driven by impact, energized by ownership, and excited to help shape what's next, you'll thrive here. We move fast, think big, and reward those who deliver. This isn't a traditional corporate environment - it's a place to do the most meaningful work of your career.