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Chat Based Jobs in Atlanta, GA (NOW HIRING)

Client Success Agent

Norcross, GA ยท On-site

$19 - $21/hr

Handle inbound and outbound customer calls, email, and chat inquiries, and guide customers on ... Minimum 12 months of customer service experience (call center, order management, account-based ...

BDC Representative

Mcdonough, GA ยท On-site

$13.75 - $18.25/hr

... chat scripts and templates * Provide customers with initial product information & direct them to the appropriate dealership resources * Present initial financing options based on customer needs ...

Showing results 21-40

Chat Based information

See Atlanta, GA salary details

$22.6K

$57.2K

$83.2K

How much do chat based jobs pay per year?

As of Aug 21, 2026, the average yearly pay for chat based in Atlanta, GA is $57,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $82,700.00 per year, depending on experience, location, and employer.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What job categories do people searching Chat Based jobs in Atlanta, GA look for?

The top searched job categories for Chat Based jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Chat Based jobs?

Cities near Atlanta, GA with the most Chat Based job openings:

Infographic showing various Chat Based job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $57,218 per year, or $27.5 per hour.

Sales Representative (Countertop)

MS International

Austell, GA โ€ข On-site

Full-time

Posted 28 days ago


Job description

Hi! Im Mira, MSIs Intelligent Recruiting Assistant.
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