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Chat Based Jobs in Michigan (NOW HIRING)

TEKsystems

Email Customer Service Reps

Detroit, MI · Remote

$16/hr

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... based out of Detroit, MI. Pay and Benefits The pay range for this position is $16.00 - $16.00/hr.

New

Cargill

Food Handler

Lake Odessa, MI

$20.25/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... based safety program and completion of the monthly safety and food safety training material

dbi

Retail Supervisor

Novi, MI

... based leadership, for front of house and alterations combined. * Monitors inventory management ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

Cargill

Food Handler

Lake Odessa, MI · On-site

$20.25/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... based safety program and completion of the monthly safety and food safety training material

dbi

Assistant Store Manager

Novi, MI

... based leadership, for front of house and alterations combined. * Monitors inventory management ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

Stefanini Group

Helpdesk Technician I

Detroit, MI · On-site

$19.75 - $26.75/hr

Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...

Stefanini Group

Helpdesk Technician I

Detroit, MI · On-site

$19.75 - $26.75/hr

Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...

Stefanini Group

Helpdesk Technician I

Detroit, MI · On-site

$19.75 - $26.75/hr

Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...

Cargill

Packaging Technician V

Hersey, MI

$20.98/hr

Rotating Compensation: $20.98/ hr New, easy-to-apply options are available for this role: chat with ... S. that is not based solely on possession of a student visa or a visa sponsored by a third-part ...

Cargill

Packaging Technician V

Hersey, MI · On-site

$20.98/hr

Rotating Compensation: $20.98/ hr New, easy-to-apply options are available for this role: chat with ... S. that is not based solely on possession of a student visa or a visa sponsored by a third-part ...

Go Spindle

Paraprofessional Support

Saginaw, MI

$14 - $18.25/hr

Accept jobs only when they work for you Chat feature in app for immediate assistance Opportunities to grow within school-based support roles Make a real difference in students' lives every day Apply ...

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Showing results 41-60

All JobsChat Based JobsChat Based Jobs in Michigan

Chat Based information

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.
What are popular job titles related to Chat Based jobs in Michigan? For Chat Based jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Chat Based jobs in Michigan look for? The top searched job categories for Chat Based jobs in Michigan are:
What cities in Michigan are hiring for Chat Based jobs? Cities in Michigan with the most Chat Based job openings:
Chat Based jobs near you
Infographic showing various Chat Based job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Customer Service - Call Center (Onsite Only)

Miedema Asset Management

Byron Center, MI • On-site

$14 - $18.25/hr

Part-time

Re-posted 28 days ago

Job description

***This is an Onsite Position only*** 


 

General Information: 

Miedema Companies consists of 8 individual operating entities from multiple locations specializing in asset liquidation through the auction process (live or online) or direct sales; equipment and machinery appraisals; and various other services based on client needs. 


 

Key Aspects: 

  • Representative for Miedema Companies. 
  • Assist all coworkers and managers of all departments and companies as requested. 
  • Contribute to our positive and organized work environment. 


 

Skills or Abilities Required: 

  • Focus on a task and complete with thoroughness and detail. 
  • Manage multiple communications channels at once (chat, email, phone, text) 
  • Demonstrated passion for excellence with respect to treating and caring for customers 
  • Communicate clearly and professionally, both verbally and in writing 
  • Field complaints and unpleasant customers with respect 
  • Experience with Microsoft Office (Excel, Word, Outlook) 
  • Proficient with Internet Browsers (IE, Google Chrome, Firefox, Edge) and ability to troubleshoot mobile device settings 
  • Punctual, organized, dependable, high availability and proven attendance 
  • Work well with co-workers and provide support as needed 
  • Willingness to work a flexible schedule and occasional overtime when needed, including Saturdays as scheduled 


 

Training will include, but not limited to: 

  • Use & functionality of our auction site 
  • Use & functionality of our internal software systems 
  • Telephone system functionality 
  • Auction site training for understanding of process of auctions 
  • Daily task training as applicable 


Compensation & Schedule: 

  • This is a part time hourly position. 
  • Thursday – Noon – 7PM
  • Friday – 830 A – 430 PM
  • Rotating Saturdays from 9AM- Noon (currently every 5th Saturday)
  • Schedule is subject to change (with notice) as needed to accommodate proper coverage 


 

Responsibilities will include, but are not limited to: 

  • Customer Service: (call center) 
  • Active participation in customer service center call queues 
  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly 
  • Efficiently gather the reason customer needs assistance (listen) 
  • Educate the customer when applicable to help them be self-sufficient 
  • Document conversations and actions taken 
  • Provide quality service and support in a variety of areas through multiple channels of communication (phone, chat, email, text) including but not limited to registering & accessing accounts, placing bids, processing payments, scheduling pickup, mobile device connections, and general information regarding our auction site & services. 
  • Maintain a balance between company policy and customer benefit in decision making. 
  • Connect the customer to the best source of resolution based on their needs 
  • Submit support requests forms to various departments as needed to resolve situation (in place of transferring calls) 
  • Place outbound calls to follow up on payment and pickup of items won on auction 
  • Documentation of all actions with customers 
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience 
  • Assist all co-workers as requested 
  • Job description is subject to change as needs arise, tasks may be added or reassigned