Chat Associate Jobs in Compton, CA (NOW HIRING)

Westlake Financial is the largest privately held auto finance company in the Nation.

We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people).

With 30% YOY growth and assets over 20 Billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 25,000 dealer partners throughout North America.

POSITION SUMMARY:

The Marketing Associate is responsible for the development, planning, support, and implementation of marketing projects and activities for the Westlake group of companies. He/She coordinates and leads marketing projects, activities, and initiatives for the departments and divisions within the organization to ensure that the company has a consistent and powerful message and a strong brand. The Marketing Associate will be required to think strategically when planning and executing marketing projects and deliverables.  The ideal candidate is an ambitious individual with strong attention to detail, creative thinking, and writing skills.  Experience with Adobe Creative Suite is highly desirable. Experience working on digital and traditional marketing projects is desired.  The ability to work in a fast-paced environment and hit target deadlines is a must. The Marketing Associate reports to the Marketing Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collaboratively work with a diverse team to create and manage cross-organizational and integrated marketing communication pieces.
• Strategize, manage and coordinate projects with management, vendors, and contractors for the development and production of sales communication, events, promotional materials, website content/creative, and other projects.
• Provide writing and editing support for all outbound communications including all press releases, promotional materials, website content, and monthly newsletters.
• Creative thinker with background in graphic design and video editing.
• Review and edit existing promotional materials for marketing effectiveness and adherence to brand guidelines.
• Plan, manage, coordinate marketing and sales division events.
• Manage and update all communication portals.
• Success and comfort working in a fast-paced, roll-up-your-sleeves environment (on-site position only – No remote work).

ESSENTIAL KNOWLEDGE, SKILL & LICENSES:

• Requires excellent written and verbal communication.
• Intermediate+ Word/PowerPoint/Excel knowledge.
• Ability to effectively work under tight deadlines and manage projects independently.
• Resourcefulness in solving problems.
• Excellent people skills with an upbeat and enthusiastic attitude.
• Strong organizational skills and keen attention to detail.
• Strong computer skills.
• Superior professionalism and judgment.
• Strong work ethic.
• General programming skills to include knowledge of statistical programs (i.e. SAS, SAP, SPSS, Matlab, etc.) and/or advanced database programs is a plus.

Photoshop/illustrator/InDesign as well as video editing knowledge is a plus.

EDUCATION

• A bachelor's degree in marketing, business, communications, or a related field is required

EXPERIENCE

• Minimum 2 years' experience in marketing preferred

MACHINES, OFFICE EQUIPMENT & SOFTWARE

• Adobe Creative Suite (Photoshop, illustrator, InDesign, XD)
• Video editing software
• HTML
• WordPress
• SQL Code
• Businesswire, PRNewswire or Other Press distribution portals
• Salesforce Marketing Cloud or Other Email Automation platforms
• Excel
• PowerPoint
• Word
• Chat GPT or other AI tools
  

COMPENSATION

• $70,304.00 annually
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

FULL TIME BENEFITS

• Medical, Dental, and Vision benefits 
• Life Insurance and Long-term disability plans 
• Flexible Spending Account 
• 401K matching 
• Employee Stock Ownership Program in a $20 Billion Company, plus company matching 
• Wellness Programs 
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) 
• Career Path Opportunities 
• Discounts on Parks, Museums, Movie Tickets, and Attractions  
• Annual Flu Shot
• Paid Vacations Days 
• Paid Sick days 
• Paid holidays 
• HGym (available in our Los Angeles, CA & Dallas,TX office) 
• Rental Car Discounts, Dell Member Purchase Program 
• UKG Wallet 

ABOUT US

People. Purpose. Passion.

These are the hallmarks of Westlake Financial and have been since our inception in 1988. Westlake specializes in prime to sub-prime automotive financing, helping car dealerships do what they do best: sell cars. Our unique credit approval software (known as "The Buy Program ©") allows dealers to get an on-the-spot loan approval without waiting for callbacks, faxbacks, or rehashes.
Westlake Financial is an Internet based, privately held finance company that specializes in the acquisition and servicing of sub-prime and non-prime automotive retail installment contracts. Headquartered in Southern California, Westlake originates indirect retail installment contracts through a network of 21,000 new and used car dealers throughout the United States. All collections and servicing are performed in-house from its central facility located in the Mid-Wilshire area of Los Angeles.
Westlake's success didn't just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to build and refine, always keeping our dealers and customers in mind.

CONTACT US

https://www.westlakefinancial.com/careers/

ACKNOWLEDGMENTS

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.