Chat Assistant Jobs in Edmonton, AB (NOW HIRING)

CDI Spaces is looking for an experienced Business development executive. In this role, you'll be key in shaping CDI's first impression with our clients. You'll focus on building strong relationships with schools and school divisions, setting the stage for our account executives to connect with potential clients and secure quote requests.

Roles and Responsibilities:

• Coordinate and manage appointment scheduling for the assigned account executive.
• Ensure efficient time management and optimal client engagement daily.
• Prioritize and organize appointments in alignment with the strategic goals of the Business Development team, as discussed in weekly and monthly meetings.

• Assist in fostering and maintaining positive client relationships through effective communication and timely follow-ups.
• Respond promptly to client inquiries and provide necessary information to ensure a seamless client experience.
• Maintain and update the HubSpot CRM system, ensuring accurate and up-to-date client information and data management.

• Conduct daily reviews of tasks to ensure data integrity and task completion.

• Collaborate with team members to ensure cohesive and streamlined operations within the Business Development department.
• Provide support in various ad hoc tasks to contribute to the overall success of the team's objectives.

Education, Certifications and Licenses:

• Extroverted and loves speaking to people.
• 1-2 years' experience in B2B sales or telemarketing.
• Ability to take initiative, multitask, and remember details.
• Positive attitude towards delegation, peer reviews, and one-on-one meetings.
• Communicates through email, live chat and over the phone in a clear, concise, and friendly way.
• Excellent communication and listening skills.
• Computer literacy and proven ability to learn new software and technologies.
• Quick Learner, always willing to increase their knowledge base.

• Ability to prioritize work and multi-task in a fast-paced environment.
• Extreme attention to detail with a high value on accuracy.

Qualities and Attributes:

• 100% client-focused; always looking to create a WOW experience for clients
• Team player - ready and willing to go above and beyond to support others on the team
• A can-do person - you are always looking for solutions.
• Glass half full - you see the positive side of life and think the best about others.
• Results-oriented - you love getting things done and crossing things off your list.
• Detail-orientated - people come to you to proofread things and organize parties.
• Self-starter - you are accountable for your work and take pride in delivering quality work every single day.

What you can expect from us:

• Competitive salary- Based on experience, skills, and education.
• Support for work-life balance- 3 weeks vacation, birthday flex day, and performance-based earned time off.
• Core Health Benefits- 100% employer-paid health and dental coverage, and additional funds for flex spending accounts.
• Longevity Rewards- You are an important part of the team, and we value long-term commitment and contributions. We recognize your loyalty and service at key milestones with a gift, pre-paid gift card, or RRSP contribution.
• Tailor-fit workspace- We outfit your workspace with tailor-fit furniture solutions to make your work-life comfortable and enjoyable.
• Inclusive and family-oriented work environment -You will build meaningful relationships with people who genuinely want to help you succeed.

CDI Spaces is a leader in providing furniture solutions and space design for educational institutions and corporate workspaces. We pride ourselves on our ability to assist our clients with tailor-fit solutions that support learners, educators, and workers to be productive, engaged, and successful. Working with the team at CDI Spaces is fun, productive, and challenging in all the right ways. We have a great work environment with smart and friendly colleagues, celebratory lunches, and a fantastic space with the latest innovative furniture solutions and trendy space design to foster connection, collaboration, and creativity. After all, designing and building spaces is what we do. Let's do great things together; please apply