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Chat Assistant Jobs in Missouri (NOW HIRING)

Jobtailor

AI Engineer

Troy, MO · On-site

$120 - $180/hr

Experience building chat/assistant interfaces or agentic systems, ideally in production * Familiarity with tool-calling/agent frameworks, retrieval-augmented generation (RAG), and vector databases

DeafLEAD

Chat and Text Workforce Manager

Columbia, MO · On-site

$60K - $65K/yr

Assistant Director of Workforce Management Department: Chat and Text Start Date: September 30th, 2026 Salary Range: $60,000 - $65,000 annually * External hires are usually brought on to DeafLEAD ...

Logan University

Library Assistant

Wildwood, MO · On-site

Provide basic reference assistance, including chat. * Circulate library materials by checking ... * Assist with shelf reading, shelve books, media and other resources * Assist with overall ...

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Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Missouri?

The most popular types of Chat jobs in Missouri are:

What are popular job titles related to Chat Assistant jobs in Missouri?

For Chat Assistant jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Missouri look for?

The top searched job categories for Chat Assistant jobs in Missouri are:

What cities in Missouri are hiring for Chat Assistant jobs?

Cities in Missouri with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Missouri as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

AI Engineer

Jobtailor

Troy, MO • On-site

$120 - $180/hr

Other

Posted 7 days ago

Job description

Responsibilities
  • Integrate conversational AI assistant features into software applications, owning the experience end to end
  • Design, implement, and evaluate tool/function calling so AI assistants can reliably invoke backend capabilities and return correct, useful results
  • Write, test, and refine prompts; evaluate and improve the accuracy and effectiveness of LLM and tool-calling behavior
  • Build, train, and evaluate machine learning models for classification, prediction, and simulation tasks
  • Collaborate with software engineers to integrate AI capabilities into applications and services
  • Use Git for version control and contribute to shared team repositories
  • Document your work and communicate results clearly to technical and non-technical stakeholders
  • Support deployment, testing, and iteration of AI capabilities alongside the broader engineering team
Requirements
  • Required Bachelor's degree in Computer Science, Data Science, Machine Learning, Engineering, Mathematics, or a related field, or equivalent practical experience
  • Experience integrating large language models via APIs, including function/tool calling and structured (e.g., JSON) outputs
  • Foundation in machine learning and data science concepts (supervised learning, model evaluation, statistics)
  • Working knowledge of Git and collaborative software development workflows (version control, branching, code review)
  • Strong problem-solving skills and the ability to work effectively on a cross-functional engineering team
  • U.S. person (per ITAR/EAR) able to obtain and maintain a U.S. Government Secret clearance
  • Preferred Strong proficiency in Python and/or C# (depth in either is welcome; both is a plus)
  • Experience building chat/assistant interfaces or agentic systems, ideally in production
  • Familiarity with tool-calling/agent frameworks, retrieval-augmented generation (RAG), and vector databases
  • Experience defining evaluations or test harnesses to measure and improve LLM and tool-calling reliability
  • Internship, academic, or project experience building and deploying models or AI features end-to-end
  • Exposure to software engineering fundamentals: APIs, testing, CI/CD, containerization
  • Use of GitLab for issue tracking and software configuration management
  • Familiarity with secure AI/compute environments
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