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Chat Agent No Phone Jobs in Springfield, VA (NOW HIRING)

EOS USA

Front Office Agent

Washington, DC · On-site

$18.50 - $22.75/hr

Guest Services Agent A Guest Services Agent is responsible for greeting and registering guests and ... We respectfully request No Phone Calls Please. Equal Opportunity Employer This employer is required ...

EOS Hospitality

Front Office Agent

Washington, DC · On-site

$18.50 - $22.75/hr

A Guest Services Agent is responsible for greeting and registering guests and checking guests out ... We respectfully request No Phone Calls Please.

EOS Hospitality

Front Office Agent

Washington, DC · On-site

$18.25 - $22.50/hr

A Guest Services Agent is responsible for greeting and registering guests and checking guests out ... We respectfully request No Phone Calls Please.

EOS Hospitality

Front Office Agent

Washington, DC · On-site

$18.50 - $22.75/hr

A Guest Services Agent is responsible for greeting and registering guests and checking guests out ... We respectfully request No Phone Calls Please. Equal Opportunity Employer This employer is required ...

EOS Hospitality

Front Office Agent

Washington, DC · On-site

$18.50 - $22.75/hr

A Guest Services Agent is responsible for greeting and registering guests and checking guests out ... We respectfully request No Phone Calls Please. Equal Opportunity Employer This employer is required ...

Sparkbit 360

Customer Service Agent

Washington, DC · On-site

$17.50 - $23.50/hr

Customer Service Agent We are seeking a dedicated and enthusiastic Customer Service Agent to join ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Resolve ...

EOS Hospitality

Front Office Agent

Washington, DC · On-site

$18.25 - $22.50/hr

A Guest Services Agent is responsible for greeting and registering guests and checking guests out ... We respectfully request No Phone Calls Please. Equal Opportunity Employer This employer is required ...

Sparkbit 360

Customer Service Agent

Washington, DC

$16 - $26/hr

Respond promptly and professionally to customer inquiries via phone, email, or chat. * Resolve ... Proven experience as a Customer Service Agent or similar role. * Excellent verbal and written ...

LA Clinica del Pueblo

Contact Center Agent

University Park, MD · On-site

$16.25 - $22/hr

Contact Center Agent Department: Patient Services Supervisor: Health Center Manager Location: On ... phone, patient portal, text, chat, and other digital platforms. This role supports the FQHC mission ...

Analygence

Service Desk Agent

Washington, DC · On-site

$18 - $23.25/hr

The Service Desk uses multiple communications methods - phone calls, web forms, and emails to track ... Proficient in Microsoft Office Suite to include Teams or similar workplace chat and ...

SAIC

Service Desk Agent

Washington, DC · On-site

$40K/yr

No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential ... Provide basic technical and process assistance over the Phone and via Email. * Provide friendly ...

SAIC

Service Desk Agent

Washington, DC · On-site

$40K/yr

Provide basic technical and process assistance over the Phone and via Email. * Provide friendly ... Overview SAIC accepts applications on an ongoing basis and there is no deadline. SAIC ® is a ...

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All JobsChat Agent No Phone JobsChat Agent No Phone Jobs in Springfield, VA

Chat Agent No Phone information

See Springfield, VA salary details

$5

$25

$74

How much do chat agent no phone jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for chat agent no phone in Springfield, VA is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $12.07 and $25.34 per hour, depending on experience, location, and employer.

What is a chat agent no phone?

Chat Agent No Phone jobs are customer service positions where agents assist customers solely through online chat platforms, rather than over the phone. These agents handle inquiries, troubleshoot problems, and provide information or support via live chat on websites, apps, or messaging services. This role is ideal for individuals who prefer written communication and may be uncomfortable with or unable to take calls. Responsibilities may include responding to customer questions, processing orders, and escalating issues to relevant departments as needed.

What are the key skills and qualifications needed to thrive as a chat agent no phone?

To thrive as a Chat Agent (No Phone), you need excellent written communication skills, strong grammar and spelling, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Exceptional problem-solving abilities, patience, and multitasking help you stand out in this role. These skills are crucial for delivering efficient, accurate, and empathetic customer support through digital channels.

How do chat agent no phone roles typically collaborate with other support team members to resolve complex customer inquiries?

Chat Agent No Phone roles often work closely with supervisors, technical specialists, and other support agents to address complex or escalated customer issues. While most interactions are handled independently via chat, agents may use internal messaging platforms, shared documentation, or ticket escalation systems to seek guidance or transfer cases to colleagues with specialized expertise. Regular virtual team meetings and knowledge-sharing sessions are also common, helping ensure agents stay informed and can provide consistent, high-quality support. This collaborative environment not only benefits customers but also helps agents build valuable teamwork and communication skills.

What is the difference between Chat Agent No Phone vs Customer Service Representative?

AspectChat Agent No PhoneCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may require additional certifications
Work EnvironmentRemote or office-based, primarily online chat platformsOffice or call center, handling calls and emails
Industry UsageCustomer support via chat in retail, tech, and service sectorsCustomer support across various industries, including retail, telecom, and banking
Search & Comparison IntentFocus on online chat roles without phone interactionBroader customer service roles involving calls and emails

In summary, Chat Agent No Phone roles specialize in online chat support without phone interaction, often requiring basic computer skills and working remotely. Customer Service Representatives handle a wider range of communication channels, including calls and emails, and may have additional certifications. Both roles serve customer support needs but differ mainly in communication methods and work environment.

What cities near Springfield, VA are hiring for Chat Agent No Phone jobs?

Cities near Springfield, VA with the most Chat Agent No Phone job openings:

Chat Agent No Phone jobs near you

Front Office Agent

EOS USA

Washington, DC • On-site

$18.50 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Guest Services Agent

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests

Qualifications and Requirements

  • High School Diploma or equivalent.
  • Customer Service experience required preferably in hospitality
  • Hilton systems preferred but not excluding
  • Ability to speak, read, and write fluent English; other languages beneficial.
  • Standing up for long periods of time required.
  • Carrying, lifting or pulling items weighing up to 50 pounds.
  • Will be required to work a flexible schedule including mornings, evenings, weekends, and holidays.

Benefits

  • Paid Parental Leave
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Vacation, Sick and Holiday Pay
  • Company Basic Life Insurance
  • Company paid Accidental Death & Dismemberment
  • Company paid Short Term Disability
  • Company paid Long term Disability
  • 401k Retirement Plan

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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